Oxmoor Hyundai
Louisville, KY
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Service appts are very so far into the future. Once I actually had an appt., my issue was not fixable. this took 3 hrs. to access and explain. Now, I'm 2 weeks past that appt. with no responses Once I actually had an appt., my issue was not fixable. this took 3 hrs. to access and explain. Now, I'm 2 weeks past that appt. with no responses to 2 seperate emails for rescheduled appt. May have to try another dealership although this is 5 miles. Dissapointed. More
The most ridiculous customer service experience. After inquiry it took two days and 5 phone calls to get basic information regarding a vehicle advertised at $90,000. First they wouldn't call back After inquiry it took two days and 5 phone calls to get basic information regarding a vehicle advertised at $90,000. First they wouldn't call back a woman, so I had a man call and he got more response. They didn't even know their own advertised price and tried to jack it higher than that. Then after going all the way to the awful GM, the vehicle suddenly became "pending sale" because we told her about the poor treatment we'd received. DO NOT use these people. More
THis is the best dealership in Louisville, Courteous, Efficient, No Hassle, No power sell, Just an all around wonderful experience from the Sales Team , Management Team and Finance. Efficient, No Hassle, No power sell, Just an all around wonderful experience from the Sales Team , Management Team and Finance. More
Deandre our salesman was excellent. He was very knowledgeable and answered all our our many questions when comparing different models. We also believe this dealership with our salesman He was very knowledgeable and answered all our our many questions when comparing different models. We also believe this dealership with our salesman help gave us the best price on our vehicle trade in. When I picked up my vehicle Spencer helped me set up my apple car play and explained every single button in the car including an app on my phone for electric start ect. Everything that was promised was delivered, Deandre our salesman made sure of that! More
Corey Smith is always very attentive to my service needs, communicating clearly any.options an the cost of each. I feel confident in driving my car knowing that it is being maintained well at Oxmoor Hyundai, communicating clearly any.options an the cost of each. I feel confident in driving my car knowing that it is being maintained well at Oxmoor Hyundai, and especially appreciate their fair and reasonable prices. More