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Oxmoor Hyundai

Louisville, KY

4.6
535 Reviews

8107 Shelbyville Rd

Louisville, KY

40222

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Showing 535 reviews

June 19, 2023

Service appts are very so far into the future. Once I actually had an appt., my issue was not fixable. this took 3 hrs. to access and explain. Now, I'm 2 weeks past that appt. with no responses More

by parrocogolf
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none of these employees dealth directly with me.
Jun 20, 2023 -

Oxmoor Hyundai responded

Please contact me at your earliest convenience so I can learn how we can better assist you. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

June 15, 2023

The most ridiculous customer service experience. After inquiry it took two days and 5 phone calls to get basic information regarding a vehicle advertised at $90,000. First they wouldn't call back More

by TX
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Hannah GM
Jun 16, 2023 -

Oxmoor Hyundai responded

TX, I am disappointed to hear this experience. We obviously fell short of communicating with you. Please contact me at your convenience, so I can learn more about this situation. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

May 30, 2023

THis is the best dealership in Louisville, Courteous, Efficient, No Hassle, No power sell, Just an all around wonderful experience from the Sales Team , Management Team and Finance. More

by bafana57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Park
May 31, 2023 -

Oxmoor Hyundai responded

Hello bafana57, we are pleased to hear that the staff here at Oxmoor Hyundai was able to provide you excellent customer service throughout your time with us. We look forward to seeing you next time!

May 30, 2023

Had the best experience buying my new car ! ! Whole crew was nice and professional , Taylor was flawless from beginning to the end ! More

by Murgelles85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor
May 31, 2023 -

Oxmoor Hyundai responded

Hi Murgelles85, we are very happy to hear Taylor provided you with such a positive experience! We look forward to seeing you again next time.

May 28, 2023

The dealership was very helpful in finding and finalizing our purchase. The salesman Tae was wonderful. More

by amelanieg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tae-ahn, Lindsay Jones, Jeremy Moody, T J Gritton
May 29, 2023 -

Oxmoor Hyundai responded

Hi amelanieg, we are very happy to hear Tae provided you with such a positive experience! We look forward to seeing you again next time.

May 25, 2023

Deandre our salesman was excellent. He was very knowledgeable and answered all our our many questions when comparing different models. We also believe this dealership with our salesman More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deandre Ivory Sales and Leasing Consultant 5 stars *****
May 26, 2023 -

Oxmoor Hyundai responded

Hi Tom, we are very happy to hear Deandre, Spencer and the team provided you with such a positive experience! We look forward to seeing you again next time.

May 22, 2023

Salesman and manager were very knowledgeable and helpful. The dealership was clean. They were able to get exactly what I wanted. More

by kcflic01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tae-And and Devon
May 24, 2023 -

Oxmoor Hyundai responded

Hi kcflic01, we are very happy to have provided you with such a positive experience! We look forward to seeing you again next time.

May 16, 2023

Don my salesman was great. Katie the finance person was awesome. 0% financing and no money down. Pretty awesome. More

by Mark1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don, Katie
May 17, 2023 -

Oxmoor Hyundai responded

Hi Mark1969, we are very happy to hear that Katie and Don provided you with such a positive experience! Congratulations on your new vehicle and we hope to see you again!

May 15, 2023

Great service and helpful staff. I need a fifteen word minimum so apple cart berry More

by dwennersten30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don, Lindsay Jones, Jeremy Moody, T J Gritton
May 15, 2023 -

Oxmoor Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you again!

May 06, 2023

Corey Smith is always very attentive to my service needs, communicating clearly any.options an the cost of each. I feel confident in driving my car knowing that it is being maintained well at Oxmoor Hyundai, More

by Wayne M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
May 08, 2023 -

Oxmoor Hyundai responded

Hi Wayne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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