Back

Oxmoor Ford

Louisville, KY

4.5
424 Reviews

100 Oxmoor Ln

Louisville, KY

40222

Directions

By Type

Showing 424 reviews

March 01, 2024

Great experience, very courteous, helpful, friendly staff. I recommend this dealership for a value added deal! More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Marsh, Yaima Dominguez
Mar 05, 2024 -

Oxmoor Ford responded

Thank you for sharing your experience, Lisa! We're thrilled to hear that you had a great time at our dealership and found our staff courteous, helpful, and friendly. We appreciate your recommendation and look forward to serving you again in the future!

February 29, 2024

I walked in was greeted at the door. I was rushed or pushed into looking or buying anything More

by bevkays
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Whitaker
Mar 01, 2024 -

Oxmoor Ford responded

It's great to hear that you had a positive experience without feeling rushed or pressured. A respectful and relaxed environment can make all the difference when shopping for a car. If you have any questions or need assistance in the future, feel free to reach out.

February 23, 2024

So Clean, So Fresh with Quality work, Friendly environment doing it right and delivering on what was promised. Adjusted my time for maintenance because I was running late, they still had it comple More

by blkhwk9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross
Feb 26, 2024 -

Oxmoor Ford responded

We're thrilled to hear about your positive experience with us! Ensuring a clean, fresh, and friendly environment while delivering quality service is our top priority. We're glad we could accommodate your schedule and complete the maintenance as promised. Thank you for choosing us as your Ford dealer service department, and we look forward to serving you again in the future!

February 23, 2024

Everything was good. Routine oil change and tire rotation, but an overall check was done on my car. That is nice. More

by jeanie.nolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torben Peterson and Ross Hudson
Feb 26, 2024 -

Oxmoor Ford responded

We're glad to hear that you had a positive experience with us during your recent visit for an oil change and tire rotation. Ensuring that your car receives a comprehensive check-up is part of our commitment to keeping your vehicle in top condition. If you have any questions or need further assistance in the future, feel free to reach out. Thank you for choosing us for your automotive needs!

February 21, 2024

Oxmoor Ford service was excellent on my 2021 Escape Fleet vehicle. Service was quick and Josh in service was cordial and efficient. I waited while the oil was changed and the tires rotated. All in all about More

by Pgelpers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 22, 2024 -

Oxmoor Ford responded

Thank you for sharing your positive experience with Oxmoor Ford! We're glad to hear that Josh provided excellent service and that your 2021 Escape Fleet vehicle was taken care of efficiently. It's great to know that the service waiting area was comfortable and that you were offered complimentary amenities. We appreciate your feedback and hope to continue providing top-notch service in the future.

February 16, 2024

Very professional employees. Exceptional service provided by Lindsey and his service technicians. Will be referring everyone I know to this service department. More

by Courtallen2120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey and Ross
Feb 19, 2024 -

Oxmoor Ford responded

Thank you for your kind words and for choosing our service department! We're delighted to hear that Lindsey and our service technicians provided exceptional service during your visit. Your recommendation means a lot to us, and we appreciate your support. If you ever need assistance in the future or if anyone you know requires service, please don't hesitate to reach out. We're here to help.

February 15, 2024

Friendly, helpful staff, large pleasant atmosphere in the customer service center waiting area, quality workmanship More

by rick.damon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaynon
Feb 16, 2024 -

Oxmoor Ford responded

Thank you for your kind words! We're thrilled to hear that you found our staff friendly and helpful, and that you enjoyed the atmosphere of our customer service center waiting area. Providing quality workmanship and a pleasant experience for our customers is always our priority. We appreciate your feedback and look forward to serving you again in the future!

February 15, 2024

Everything was fine. They took my car in for its oil change promptly. I had to wait about an hour and 45 minutes for my car. More

by arlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 16, 2024 -

Oxmoor Ford responded

Thank you for sharing your experience with us. We're glad to hear that your oil change was handled promptly. We apologize for the longer-than-expected wait time, and we'll strive to improve our efficiency for your next visit. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

February 09, 2024

Very good experience for my first visit to this dealer. The tech was knowledgeable and polite. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 14, 2024 -

Oxmoor Ford responded

We're delighted to hear that you had a positive experience during your first visit to our dealership! Providing knowledgeable and polite service is our priority, and we're glad that our technician met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

February 08, 2024

Ross was easy to talk to and patient with my lack of understanding about one repair that was done More

by arrow7usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross
Feb 14, 2024 -

Oxmoor Ford responded

Thank you for your feedback! We're glad to hear that Ross provided you with excellent service and took the time to address your concerns. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

...
7
...