Oxmoor Ford

This dealership has sky high rates. $220 an hour for labor is outrageous. The advisor did answer all my questions. Page 1 had a statement that read “may need service in the future”, b $220 an hour for labor is outrageous. The advisor did answer all my questions. Page 1 had a statement that read “may need service in the future”, but I I have no idea what that may be. Page 2 was not included when handed to my friend. I surely hope that there are other dealers that charge less than $220 an hour for labor. The service was ok, but I will not pay outrageous prices. Quality of service is important, but so his labor rate!!! More

The dealership got me in for the recall repair quickly but could have been more clear about the timeline. I said ASAP was great but was urged to make a specific appointment which was 7 am on Friday. I was but could have been more clear about the timeline. I said ASAP was great but was urged to make a specific appointment which was 7 am on Friday. I was told Daron would call me soon at 11 am on Friday and then did not hear from him until Tuesday morning and got the car back on Wednesday. Communication would have been helpful for planning purposes for my loaner car. Thanks! More

On time got it done in the time he told us. Everyone was so nice Everyone was so nice More

Service and courtesy were excellent. I would go back if I needed to. Would also recommend. I would go back if I needed to. Would also recommend. More

Service department has outstanding customer service, quick turn around for my vehicle and great prices. quick turn around for my vehicle and great prices. More

The staff at Oxmoor Ford are excellent and I always have a great expeience, I would like to recognize Jeff at the service department, he is always pleasant, professional and friendly. Thank you Jeff, looki a great expeience, I would like to recognize Jeff at the service department, he is always pleasant, professional and friendly. Thank you Jeff, looking forward to my next visit. More

The experience there was excellent it was more than I expected to work was done in a timely manner and very professional expected to work was done in a timely manner and very professional More

Brandon was my interface with the dealership, and it ran very smoothly! I'm very particular about my Bronco, and Brandon worked with me to address multiple concerns! very smoothly! I'm very particular about my Bronco, and Brandon worked with me to address multiple concerns! More

Everyone was very helpful and things went smoothly ! It was a great experience ! It was a great experience ! More

It was my fourth time to the dealer on addressing the same recall on my f150. Now there is another new recall. Every time my truck have been in oxmoor workshop for over night. It has been like this since same recall on my f150. Now there is another new recall. Every time my truck have been in oxmoor workshop for over night. It has been like this since 2025. It is never fixed. I was told ford tech are contacted in this regards and will get back to me. Instead I have to set up yet another appointment and outcome is the same, "No fix". More