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Oxmoor Ford

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.5
1,015 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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100 Oxmoor Ln

Louisville, KY

40222

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Showing 1,015 reviews

April 26, 2026

Basic customer service provided,no hand shake, no "how are you today?" Just "Name?" Failed to top off fluids, staff that hated being there. Would recommend somewhere else. More

by Storm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Bolen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daron
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Apr 28, 2026 -

Oxmoor Ford responded

Thank you for your feedback. We’re sorry to hear about your experience—this is not the level of customer service we strive to provide. We appreciate you bringing this to our attention and will use it to improve. Please reach out if you’d like to discuss further. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

April 25, 2026

Friendly! Efficient! Kept me informed! Excellent visit! Dante was personable and explained how the wiper fluid works - it was broken. He was delightful! More

by mdshul
Recommend Dealer
Yes
Employees Worked With
Dante
Print
Apr 29, 2026 -

Oxmoor Ford responded

Thank you for the wonderful feedback! We’re glad Dante provided a friendly, efficient, and informative experience. We truly appreciate your support!

April 24, 2026

Quick and friendly in addition to keeping me informed of progress Dontae answered all the questions I had concerning the repairs More

by j.macdonald4310
Recommend Dealer
Yes
Employees Worked With
Dontae Smith
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Apr 29, 2026 -

Oxmoor Ford responded

Thank you for the great feedback! We’re glad Dontae kept you informed and answered all your questions. We truly appreciate your support!

April 24, 2026

They provide excellent service. Waiting area is nice. Work gets done in a timely manner. More

by Butch Koerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Coulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Oxmoor Ford responded

Thank you for the great feedback, Butch! We’re glad you enjoyed the waiting area and that your service was completed in a timely manner. We appreciate your support!

April 23, 2026

Professional, efficient and effective. Excellent service rendered. My first experience with Oxmoor Ford. Will return. More

by ERIC.DAVID
Recommend Dealer
Yes
Employees Worked With
Dontae
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Apr 27, 2026 -

Oxmoor Ford responded

Eric, we're so glad that we were able to go above and beyond your expectations!

April 23, 2026

Great people Brandon and ajeff met all my expectations and more would definitely recommend Oxmoor Ford. More

by mjbailey856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 27, 2026 -

Oxmoor Ford responded

Thank you for the great feedback! We’re glad Brandon and Jeff exceeded your expectations. We truly appreciate your recommendation and support!

April 23, 2026

A difficult situation and an expensive repair, but necessary. Took about a week, but they got it done. We believe the problems were brought on by previous owners. Daron was very helpful with helping m More

by JOHN.HAYNES
Recommend Dealer
Yes
Employees Worked With
Daron Haag
Print
Apr 26, 2026 -

Oxmoor Ford responded

Thank you for your feedback. We understand repairs like this can be challenging, and we’re glad Daron was able to help guide you through the process. We appreciate your patience and your support!

April 23, 2026

Shady finance department. This dealership lives up to the stereotype of being dishonest and greedy. Very misleading. Untrustworthy. Would not recommend to a friend. More

by JANICENAPIER
Recommend Dealer
No
Employees Worked With
Eduardo
Print
Apr 26, 2026 -

Oxmoor Ford responded

Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns. This is not the level of transparency or trust we strive to provide. Please reach out to us directly so we can review and address this with you. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

April 22, 2026

Excellent service and communication Brandon took the time to make me feel like a valued customer More

by Dieseldoctor79
Recommend Dealer
Yes
Employees Worked With
Brandon Bond
Print
Apr 26, 2026 -

Oxmoor Ford responded

Thank you for the great feedback! We’re glad Brandon provided excellent service and made you feel valued. We truly appreciate your support!

April 22, 2026

I was pleased that everything was performed as I asked and everything was completed in a timely manner. More

by SKWILLIS0
Recommend Dealer
Yes
Employees Worked With
Daron was my service advisor.
Print
Apr 26, 2026 -

Oxmoor Ford responded

Thank you for the great feedback! We’re glad everything was completed as requested and on time. We appreciate your support!

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