Oxmoor Ford

I came to Oxmoor Ford because I knew the sales manager from another dealership where he sold me my first Ford SUV. I was treated fairly at Oxmoor Ford by Courtney Maiden (Manager) and sales consultant Au from another dealership where he sold me my first Ford SUV. I was treated fairly at Oxmoor Ford by Courtney Maiden (Manager) and sales consultant Austin Sharp. I look forward to enjoying my 2025 Explorer and dealing with them in the future! I was able to make the deal and have my new SUV the same day. More

I do not write many reviews but I thought it important this time. Recently my airbag warning lamp illuminated on my 2020 Ford F-150 (81,000 miles). Our "Ford Pro" account and the "My Ford Pass" account al this time. Recently my airbag warning lamp illuminated on my 2020 Ford F-150 (81,000 miles). Our "Ford Pro" account and the "My Ford Pass" account also send me constant warnings to get it to a dealer for service. When I phoned Oxmoor Ford service and spoke to someone about making an appointment I was told the earliest I could get an appointment was three weeks out. I explained that this was a safety item and some part of the restraint system is marginalized at best, or not working at all at worst. I ask to speak to an advisor, and after several minutes on hold the schedular came back on the phone and told me that she talked to an advisor and three weeks was the absolute earliest . For 12 years i worked as a Service Manager for Honda a dealership, If our shop would have ever gotten a week behind much less three weeks, I am confident the GM would have replaced me. The "cant find workers" is no longer an excuse. I recently posted openings for technicians needed (not automotive) at our company and had almost 100 applications and easily hired 2. I now work for a company that does emergency services on homes/businesses and our customers expect us to be on site the same or next day. We keep enough staff to make that happen. Would any of you put a loved one or an employee as a driver or passenger in my truck now? Unacceptable. More

I have always been pleased with the service I have received at Oxmoor Ford. The service advisor was professional and courteous. received at Oxmoor Ford. The service advisor was professional and courteous. More

Had a positive experience buying a '22 GT500 over the weekend. I worked online and via text with Makayla Gay on all the pre-visit numbers and info and with George Oakes from sales when onsite. Both of th weekend. I worked online and via text with Makayla Gay on all the pre-visit numbers and info and with George Oakes from sales when onsite. Both of them delivered top tier service and customer care, getting me all the information I needed to know and price where I wanted it to make the buy decision. The showroom and lot were super clean and the entire staff I was able to work with was super professional. A++ More

My car is not done. They are waiting on parts to complete the repairs. Now my brake light is on and it’s wasn’t before they started working on my car that has less than They are waiting on parts to complete the repairs. Now my brake light is on and it’s wasn’t before they started working on my car that has less than 50,000 miles. More

Ford extended warranty was worth every penny! Staff very professional and took care of issues. Staff very professional and took care of issues. More

Was able to find my car so quick! Eduardo was very nice and never made me feel pressured! He gave me all the information I needed, and answered all my questions. Eduardo was very nice and never made me feel pressured! He gave me all the information I needed, and answered all my questions. More

All employee's I came in contact with were very professional. They went out of their way to make sure we were comfortable. Great experience. Would do it again. professional. They went out of their way to make sure we were comfortable. Great experience. Would do it again. More

Ahmed is the best sales person I have ever worked with! He is an excellent communicator without being pushy. He is an excellent communicator without being pushy. More

I appeciated that Brandon listened and was concerned about all my issues. I have been there before. about all my issues. I have been there before. More