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Oxmoor Ford

Louisville, KY

4.5
1,194 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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100 Oxmoor Ln

Louisville, KY

40222

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Showing 1,194 reviews

July 01, 2026

Had my truck in for 30k service, oil change and a recall. Dealership was unable to do recall work. More

by Tmeyers1158
Recommend Dealer
Yes
Employees Worked With
Dontae
Jul 02, 2026 -

Oxmoor Ford responded

Thank you for the four-star review. Please feel free to email me with your contact information so I can forward this to our management team. -Kenny Alward kalward@oxmoorautogroup.com

July 01, 2026

Doug is awesome he is the only reason I buy trucks and cars from your dealership. I have recommended him to everyone I know More

by css6467
Recommend Dealer
Yes
Employees Worked With
Doug Kimmons
Jul 02, 2026 -

Oxmoor Ford responded

Thanks for the great review of Doug and our team!

July 01, 2026

By far the best Ford dealership I've ever dealt with not the other ones were horrible but Oxmoor was definitely the best in my mind More

by Leecjtc68
Recommend Dealer
Yes
Employees Worked With
Dante was my service writer don't know who did to work
Jul 01, 2026 -

Leecjtc68 responded

You got me right in for a recall had it done that day back to me by the afternoon maybe appointment just the day before no waiting total courtesy from the receptionist all the way down. Vehicle runs and feels great driving. My opinion they did an exceptional job on my vehicle.

Jul 02, 2026 -

Oxmoor Ford responded

Thank you for the great comments about our team! We love seeing reviews like this!

July 01, 2026

I didn’t even realize the recall had a fix, and Oxmoor Ford reached out to set up a time when they could come to my house and apply the fix. Could not have been more convenient. Excellent service. More

by strngbirdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Oxmoor Ford responded

Thanks for the great comments about our team! We look forward to assisting you again the next time your vehicle needs service!

June 30, 2026

I called on a Friday and they were able to get my car in to make repairs for a couple of recalls on the following Monday. Work was completed in just a couple hours and was ready for pickup by 10:00am. More

by melissaanonson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daron
Jul 02, 2026 -

Oxmoor Ford responded

Thank you very much, Melissa! We look forward to seeing you again soon!

June 30, 2026

Done a great job on my truck service guy was good to deal with Oxmoor ford rocks More

by viney007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Oxmoor Ford responded

We love this review! Thanks for the five stars too!

June 30, 2026

I genuinely had a horrible experience with this dealership and regret purchasing a vehicle from them. They lied about service records, we had to return the vehicle 2 separate time for additional wo More

by elizabethducharme96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Bock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Safi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Coulson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Oxmoor Ford responded

Elizabeth, I am sorry to see this review of your experience. I am forwarding this to our management team. In the interim, if you have additional information you would like to share, please contact me at: kalward@oxmoorautogroup.com -Kenny Alward

June 29, 2026

Informative, efficient, and courteous. The staff made sure to ask if I wanted to use my points to save some money. I appreciate their thoughtfulness. More

by Jbackfamily
Recommend Dealer
Yes
Employees Worked With
I think it was Jeff or Jason. I've worked with him before.
Jul 01, 2026 -

Oxmoor Ford responded

We love seeing that you had wonderful experience with our team while saving money!

June 28, 2026

They called me to set up a mobile service for a recall. So easy. Efficient. Professional and timely! More

by frankiecasey
Recommend Dealer
Yes
Jun 30, 2026 -

Oxmoor Ford responded

Thank you for choosing our mobile service and this amazing review!

June 28, 2026

I scheduled my Appointment on line. I was a little early, but Ashley moved me right through. In a little over an hour I was on the road. Perfect service as always. Oxmoor Ford Service C More

by the rock
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 30, 2026 -

Oxmoor Ford responded

Thank you very much for the great review of Ashley and our team!

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