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Oxmoor Ford

Louisville, KY

4.5
424 Reviews

100 Oxmoor Ln

Louisville, KY

40222

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Showing 424 reviews

June 08, 2024

Excellent service. Josh did a great job as my service advisor. Even received a free car wash with service. More

by stuartspalding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 10, 2024 -

Oxmoor Ford responded

Thank you for your review! We're glad to hear you received excellent service from Josh and enjoyed the complimentary car wash. We appreciate your feedback!

June 04, 2024

Steve W. wast the least pushy and most helpful and patient salesman we’ve had. More

by b.dziekan05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Whitaker
Jun 05, 2024 -

Oxmoor Ford responded

Thank you for your review! We're pleased to hear that Steve was helpful, patient, and not pushy. Enjoy your new vehicle!

June 03, 2024

Wyatt the sales guy was very patient with me and did an excellent job. I hope he made bonus. More

by 91whiskeymike65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt
Jun 04, 2024 -

Oxmoor Ford responded

Thank you for your review! We're glad to hear that Wyatt provided excellent and patient service. Enjoy your new vehicle!

May 30, 2024

Unbelievably courteous and fast! !!! Wish I lived closer than Florida!!!!!! So kind to honor the service contract that I have back home! More

by Mark_Aliapoulios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't remember. It was supposed to be Brandon, but he was at lunch and another tech immediately jumped in to help!
Jun 03, 2024 -

Oxmoor Ford responded

Thank you for your review! We're delighted to hear about your courteous and fast service experience. We appreciate your kind words and are glad we could honor your service contract. Safe travels back to Florida!

May 22, 2024

Our sales person, Marquis, was very helpful and listened carefully to our requests. There was no pressure, and he walked us through the process without any issues. The finance officer was also very helpful. More

by jim_n_lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis
May 23, 2024 -

Oxmoor Ford responded

Thank you for your feedback! We're delighted to hear that Marquis provided helpful, pressure-free service and guided you smoothly through the process. We're also glad our finance officer made everything clear and efficient. We're pleased to know your experience with us was better than at other dealerships. Enjoy your new vehicle!

May 16, 2024

Everyone at the dealership was helpful, they were friendly. Jeremiah Brown my salesman was great helped me though the whole process. More

by audreyvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Brown
May 20, 2024 -

Oxmoor Ford responded

Thank you for your feedback! We're pleased to hear that everyone at the dealership was helpful and friendly, and that Jeremiah provided great assistance throughout your purchasing process. We appreciate your kind words and look forward to serving you again in the future!

May 14, 2024

Oxmoor ford had amazing and fast service and the pick up and delivery service was very helpful More

by sammyz99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
May 20, 2024 -

Oxmoor Ford responded

Thank you for your feedback! We're glad to hear that you had a positive experience with the fast service and pick-up and delivery options at Oxmoor Ford. We appreciate your comments and look forward to assisting you again in the future!

May 09, 2024

I bought a gold certified pre owned 2020 explorer that came with a 12,000 mile 12 Month bumper to bumper warranty and 7 year 100,000 Mile power train warranty and so far Oxmoor Ford has honored what they More

by duanep038
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
May 10, 2024 -

Oxmoor Ford responded

It sounds like you've had a great experience with Oxmoor Ford and your Gold Certified pre-owned 2020 Explorer! It's wonderful to hear that Victor and the team provided top-notch customer service and honored the warranties. Enjoy your Explorer, and if you need any assistance in the future, they're just a call away!

May 04, 2024

I was really highly satisfied with today’s performance. Josh was able to get my vehicle early. All requests were completed in accordance with Oxmoor Ford’s expectations & beyond. I’m a fan of the Oxmoor F More

by Rob Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 06, 2024 -

Oxmoor Ford responded

Rob, it's wonderful to hear about your highly satisfying experience at Oxmoor Ford's service department. Josh's ability to accommodate your vehicle early and ensure all requests were met beyond expectations is commendable. We're glad to know that you're a fan of their neat, clean, and organized service environment. Thank you for sharing your positive feedback!

April 30, 2024

Service was excellent, very courteous and timely communication. This is a convenient device that I will definitely use again. More

by Fredamanion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 01, 2024 -

Oxmoor Ford responded

I'm delighted to hear that you had an excellent service experience with courteous and timely communication. It's great to know that you found the service convenient and that you'll use it again in the future. If you ever need assistance again, don't hesitate to reach out.

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