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Oxmoor Ford
Louisville, KY
1,015 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,015 reviews
Verified Customer
May 18, 2026
I was made aware that my brakes were metal on metal , meaning I also now needed rotors ... why was that not caught on previous changes/ inspections ? The only recommendation from previous visit was tire meaning I also now needed rotors ... why was that not caught on previous changes/ inspections ? The only recommendation from previous visit was tire . I will not be back More
by Kernsd1008
May 18, 2026
I don’t understand why it’s so difficult to reach someone are schedule service!?? Can never speak to someone at Oxmoor Ford. Once, I get in touch, the service on my car is great. are schedule service!?? Can never speak to someone at Oxmoor Ford. Once, I get in touch, the service on my car is great. More
by Millerangela1111
Employees Worked With
Darren
May 17, 2026
The experience started off a little rocky. I initially requested to work with James through Brianna, but I was assigned to another sales consultant. Once I was finally connected with James, ev I initially requested to work with James through Brianna, but I was assigned to another sales consultant. Once I was finally connected with James, everything improved significantly. He was excellent to work with and provided great service throughout the process. More
by Devonjr30
Employees Worked With
James Terrell
May 17, 2026
My window was making some odd sounds & took to oxmoor center . They had my car for 4 days and told me it would be $1000 . I said no & replaced the $29 part myself . I believe they just shot me a high pri center . They had my car for 4 days and told me it would be $1000 . I said no & replaced the $29 part myself . I believe they just shot me a high price so they wouldn’t have to do it . $970 labor on a $30 part More
by kycowan22
Employees Worked With
May 16, 2026
Ashley could not clearly explain the problem with my car or the steps taken to remedy it. She was also rude on the phone. I did eventually work with the service manager, Jason, who apologized and tried then or the steps taken to remedy it. She was also rude on the phone. I did eventually work with the service manager, Jason, who apologized and tried then to step in and help with my car. More
by EBUCKLEY104
Employees Worked With
Ashley
