Oxmoor Ford
Louisville, KY
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Waste of 4 hour round trip My family and I drove two hours after we talked to Jena on the phone saying that we wanted to trade in our car and purchase the truck they had. Once My family and I drove two hours after we talked to Jena on the phone saying that we wanted to trade in our car and purchase the truck they had. Once we got there, they drove the truck to a sister dealer to be looked at and the manager said, "It ain't sold so It ain't sold." Said they don't have store policy to hold cars to be looked at. So rather then letting me buy the truck on the spot like I said I was going to, they let someone else look at it and who knows if it sold or not. Jena stuck up for us and had a few words to the manager and I thank her. But it worked out I found great customer service at Neil Huffman Honda 15 minutes away a drove home with a better truck. They closed at 6 pm, we showed up at 5:55 and thyey insisted we stay as long as it took to get us in the truck after we told them about how awful our service was at Oxmoor. I will drive a four hour round trip for them to look at my car. As a retired military member Oxmoor treated a vet like CRAP!!!! More
Not quick or responsive We took our car in for a 2 hour job and still don't have the car a week later. We've called so many times and no one will call us back. When they did We took our car in for a 2 hour job and still don't have the car a week later. We've called so many times and no one will call us back. When they did and we went to get it. It didn't start so they kept it even longer. More
Satisfied Really enjoyed my experience with Oxmoor Ford. George was a great salesperson. Answered questions. No pressure. I was able to find the truck I Really enjoyed my experience with Oxmoor Ford. George was a great salesperson. Answered questions. No pressure. I was able to find the truck I wanted. Highly recommended. More
Upgrade Truck Do not know anything about your service but the sales team did well. Enjoyed dealing with Zach Bladen. Zach was professional and knowledgeable. Would Do not know anything about your service but the sales team did well. Enjoyed dealing with Zach Bladen. Zach was professional and knowledgeable. Would deal with him again. More
Awesome Great deal on my 2015 F-250 diesel. Couldn't be happier with the awesome deal. Would definitely recommend Oxmoor Ford to others. This is my first v Great deal on my 2015 F-250 diesel. Couldn't be happier with the awesome deal. Would definitely recommend Oxmoor Ford to others. This is my first vehicle purchased since moving here from NJ two years ago. Will Burrus great guy and would also recommend him for any vehicle needs. More
2017 ford escape Sales people were great to work with especially Bond Cameron was great to work with. Very interested in getting us in the vehicle we wanted at the rig Sales people were great to work with especially Bond Cameron was great to work with. Very interested in getting us in the vehicle we wanted at the right price. I would easily work with him again. We were promised by management not sales people that we qualified for x plan. Came back next day working with finance and they said we did not qualify but after vigorous complaining and in necessary haggling we received the x plan price but wasted a lot of time and we were about to walk out when management agree to honor the x plan price we were offered. Other than that everyone was friendly. I have no fault with bond cameron our sales person. More
new car purchase My salesman was extremely polite and professional. Made the whole experience a simple and pleasant transaction. Would definitely recommend both him My salesman was extremely polite and professional. Made the whole experience a simple and pleasant transaction. Would definitely recommend both him and Oxmoor to my friendd More
Trusted dealer Though I didn't end up purchasing the Fusion, I thoroughly enjoyed working with Will. He listened, asked good questions, and it was an overall great Though I didn't end up purchasing the Fusion, I thoroughly enjoyed working with Will. He listened, asked good questions, and it was an overall great experience. More
BEST CAR EVER!!! Kaelin Warren I went to Oxmoor ford to see Dan J. Williams and he got me exactly what I was looking for at a great price. The 2016 mustang is the best car I have ev I went to Oxmoor ford to see Dan J. Williams and he got me exactly what I was looking for at a great price. The 2016 mustang is the best car I have ever had. I highly recommend that you go see Dan a Oxmoor ford for a new car! More