Oxmoor Ford

My experience was great I gave them all starts because the person I was working with was very friendly, helpful and helped me pick the perfect car!!! I love my new car. Thank I gave them all starts because the person I was working with was very friendly, helpful and helped me pick the perfect car!!! I love my new car. Thanks sis much More

John is great to deal with John is a great asset to your business. A good kind hearted honest man that takes pride in his job. More like him would be great and get away from the John is a great asset to your business. A good kind hearted honest man that takes pride in his job. More like him would be great and get away from the commission high pressure salesperson bs More

Ford 2016 lemon - Oxmoor does not stand by their products After saving money for years and exiting from the United States Army, my family journeyed out to find out 2016 Ford fusion with Oxmoor. At 60100 mile After saving money for years and exiting from the United States Army, my family journeyed out to find out 2016 Ford fusion with Oxmoor. At 60100 miles (100 over), head gasket cracks. My family is forced to pay 5500 on top of the vehicles purchase price because we must buy an entirely new engine. After numerous calls with both Oxmoor and Ford, neither care in any sense. This dealership is suppose to help families trying to better their credit and lives. This has been the worst decision we have ever made. It's caused suffering and damage to our lives. I recommend this experience to no one. In business, it's simple, PEOPLE PRODUCT SERVICE ... Oxmoor has a clean bathroom and nothing more. More

Purchased a 2016 ford Focus! Everything went smoother then I expected! My sales rep Steve Blackwell was absolutely awesome! He made things so easy for my wife and I. I will send p Everything went smoother then I expected! My sales rep Steve Blackwell was absolutely awesome! He made things so easy for my wife and I. I will send people his way! More

Worst Dealership Ever!!!!! This place is the WORST Ford dealership that I've ever been to in my life!!!! Bought a new 2016 Lincoln Navigator here last March & have regretted it This place is the WORST Ford dealership that I've ever been to in my life!!!! Bought a new 2016 Lincoln Navigator here last March & have regretted it ever since. They try to sell you an Easy Care maintenance plan and extended warranty at purchase while they pass it off as a Ford/Linoln approved plan. BE WARNED!!!! It is not an official factory service plan or warranty!!!! It is a THIRD-PARTY service plan and warranty that begins THE MINUTE YOU SIGN THE CONTRACT and not after your included service plan/warranty runs out like the salesmen will try to tell you. Oxmoor Ford sells these instead because the markup is around 100%, so they make more money off your purchase. Please read the fine print and take it home if you need to. DEMAND AN OFFICIAL FORD/LINCOLN APPROVED PLAN FOR MAINTENANCE OR EXTENDED WARRANTY!!!!! I was duped and purchased an Easy Care one even though my Lincoln included maintenance for 2yrs/24,000 miles. Instead of utilizing the included factory maintenance, they were using my Easy Care the entire time. Now, after barely a year of ownership, I have only one covered Easy Care service left & my included maintenance has expired since I have over 25,000 miles on my Navigator. In addition, per the Lincoln included purchase offers, I've never once been offered a free rental or received a free car wash like it says. I have tried to call the dealership, left multiple messages, and even complained to Lincoln Headquarters about this place. After all of this, I haven't received one return phone call as of yet. Do yourself a favor, stay far, far away from this place. There are much more reputable dealers in town, such as Bill Collins Ford, who sell official Ford/Lincoln approved maintenance plans and extended warranties with your purchase. In addition, they will always offer a free rental car while they work on your vehicle & often wash your car for you whether it's a Lincoln or not. More

Great experience! Pleasant experience! Found the car we wanted at a reasonable price! Had several options to choose from. Sales person, David, was knowledgeable & pers Pleasant experience! Found the car we wanted at a reasonable price! Had several options to choose from. Sales person, David, was knowledgeable & personable. Will shop here again! More

Good Experience The overall experience was good at Oxmoor Ford. My only complaint is that their website doesn't explain the incentives and offers as well as it could The overall experience was good at Oxmoor Ford. My only complaint is that their website doesn't explain the incentives and offers as well as it could have. More

Service Department is awful First, Marlene is the ONLY person in the service department who knows anything. I waited five and a half hours for them to find and replace a Goodyear First, Marlene is the ONLY person in the service department who knows anything. I waited five and a half hours for them to find and replace a Goodyear Wrangler tire that was under warranty (The SECOND tire I've had to replace because Goodyear Wrangler tires SUCK). Never once did they ask if I needed a ride. THEN they wanted to charge me. Some dunce named Barry wasn't sure the warranty covered the tire. THAT'S why we bought the warranty! Duh! More

Great experience Zach is a one-of-a-kind Man! My Wife and I spent a couple months looking for the perfect pre-owned vehicles. While doing so we struggled locating the Zach is a one-of-a-kind Man! My Wife and I spent a couple months looking for the perfect pre-owned vehicles. While doing so we struggled locating the perfect card and a salesperson we were comfortable with. The day we met Zach was the day we knew we were buying a vehicle. Thank You Zach for being a stand up, respectful guy. More

Matt Smith is your go to salesman See Matt Smith, he knows his stuff. He can get your paperwork done and get you on the road quickly with your new car. I know several people that have See Matt Smith, he knows his stuff. He can get your paperwork done and get you on the road quickly with your new car. I know several people that have had good car sales experiences with him. More