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Oxmoor Ford

Louisville, KY

4.5
1,194 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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100 Oxmoor Ln

Louisville, KY

40222

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Showing 1,194 reviews

July 28, 2026

Reliable, great communication, did what was requested. No more words No more words No more words More

by Toni.kemelgor
Recommend Dealer
Yes
Employees Worked With
Dontae
Jul 29, 2026 -

Oxmoor Ford responded

Thank you for the great review, Toni! We're glad to hear our team provided reliable service, great communication, and delivered exactly what you needed. We appreciate your support of Oxmoor Ford and look forward to serving you again!

July 28, 2026

Professional Jeff was professional and contacted me immediately once my car was completed. Great customer service skills. More

by mcneilltaylor33
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 29, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're thrilled to hear Jeff kept you informed and provided the professional, timely service you deserve. We appreciate your support of Oxmoor Ford and look forward to serving you again!

July 28, 2026

We absolutely love oxmoor ford's service department. Its the only place we trust with all of our vehicles. More

by Njones1215
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 29, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review! We're honored to be the service department you trust with all of your vehicles. We truly appreciate your loyalty to Oxmoor Ford and look forward to serving you for many years to come!

July 28, 2026

Easy to set up. Enjoyed the mobile service. And the Tech was very prompt and very nice. More

by Leslie.fox1965
Recommend Dealer
Yes
Jul 29, 2026 -

Oxmoor Ford responded

Thank you for the wonderful review! We're so glad you enjoyed our mobile service and that your technician was prompt, friendly, and made the process easy. We appreciate your support of Oxmoor Ford and look forward to serving you again!

July 28, 2026

My only complaint was that the oil life monitor wasn't reset after my oil change. It was no problem to do it myself...but then I got paranoid whether the work was actually done ??. I thought the overall e More

by darren_tandy
Recommend Dealer
Yes
Employees Worked With
Dontae Smith
Jul 29, 2026 -

Oxmoor Ford responded

Thank you for the great review and for your honest feedback! We're glad to hear you had an excellent overall experience and appreciate your support of Oxmoor Ford. We appreciate you pointing out the oil life monitor oversight and will share your feedback with our service team. We look forward to serving you again!

July 27, 2026

I had a pleasant experience at Oxmoor Ford when I brought in my 2020 EscapeHybrud for 3 recalls. They handled the situation with the utmost professionalism. I will continue to use them in the future for any More

by sherylconklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in the service department.
Jul 29, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad our service team provided a professional experience and took great care of your Escape Hybrid during your recall repairs. We appreciate your trust in Oxmoor Ford and look forward to assisting you with any future service needs.

July 27, 2026

Always professional in every aspect. This last visit some things took longer than anticipated, but Daron was quick to make things right for me. They obviously care about customer service More

by charlesalandurham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Haag
Jul 29, 2026 -

Oxmoor Ford responded

Thank you for your continued trust in Oxmoor Ford! We're glad to hear Daron took great care of you and made things right. We truly appreciate your loyalty and are grateful for the opportunity to continue serving you.

July 26, 2026

The dealership was honest about the issue being tires and not something else. The service person could have advised to continue with the alignment but advised not to because it wouldn’t help. Kept us from sp More

by Kelli.shubert1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Jul 28, 2026 -

Oxmoor Ford responded

Thank you for your thoughtful review! We’re so glad our service team provided honest recommendations and helped you avoid unnecessary expenses. We believe transparency is an important part of earning our customers’ trust. Thank you for choosing Oxmoor Toyota, and we look forward to serving you again!

July 25, 2026

Excellent Excellent service Excellent service, It would just be good to wash the vehicle after performing the tune-up. More

by sermiromar.socc
Recommend Dealer
Yes
Employees Worked With
5
Jul 28, 2026 -

Oxmoor Ford responded

Thank you for your review! We're glad to hear you received excellent service. We also appreciate your suggestion about washing the vehicle after a tune-up, and we'll be sure to share your feedback with our service team. Thank you for choosing Oxmoor Toyota. We look forward to serving you again!

July 25, 2026

Always seem to have good service. Clean environment and informative agents that answere all questions More

by bsl125125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Oxmoor Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford.

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