Oxmoor Ford

Bait & Switch Internet price is a bait and switch. No asterisk indicating that pricing is only good if you finance through Ford Credit at 4X going rate . Internet price is a bait and switch. No asterisk indicating that pricing is only good if you finance through Ford Credit at 4X going rate . More

Car not as advertised! Called about a 2014 Escape earlier in the week to confirm it had heated seats. I was told that it did. I was traveling from Lexington and had a concer Called about a 2014 Escape earlier in the week to confirm it had heated seats. I was told that it did. I was traveling from Lexington and had a concern about it having heated seats so I wanted to make sure. Called Saturday afternoon to set up an appointment for today at 1:00pm. I was told the car would be ready. Upon arriving at the dealership the car was not ready, in fact, they had to jump the vehicle. While on test drive, I could not see because the side mirror was iced over. Also during the test drive it was discovered the vehicle DID NOT have heated seats. End of test drive! It also must be noted that their vehicles(at least this one) is advertised as being detailed. The car was very dirty. It had not been cleaned in the 2 months they have had it on the lot. They tried to sell me another car. No thanks More

Friendly and courteous. Expedited purchase professionally. This location has been used for prior purchase, routine tire rotation, oil changes and minor repairs. Truly satisfied with atmosphere, patience and c This location has been used for prior purchase, routine tire rotation, oil changes and minor repairs. Truly satisfied with atmosphere, patience and care received. A+ More

OXMOOR Lincoln So many vehicles to choose from. This is the place to shop for a new vehicle. I had great service with OXMOOR Lincoln and John Robertson is the best s So many vehicles to choose from. This is the place to shop for a new vehicle. I had great service with OXMOOR Lincoln and John Robertson is the best salesman. I highly recommend to shop and buy from OXMOOR Lincoln. More

Straight Forward Sales no Hassels This is my 4 th vehicle purchase from Doug Kimmons. Always straight forward makes purchasing a car or truck a pleasure! If your in the market you need This is my 4 th vehicle purchase from Doug Kimmons. Always straight forward makes purchasing a car or truck a pleasure! If your in the market you need to give them a conciderstion as they earned my business 10 years ago, After receiving the runaround from the Downtown ford dealer. Oxmoor Ford earned my business and has taken the hassle out of car buying. Let them do the same for you! More

Explorer Sport Will was great, and was able to explain some of the details about the vehicle. Also, allowed us to make our decision on the vehicle and trim without p Will was great, and was able to explain some of the details about the vehicle. Also, allowed us to make our decision on the vehicle and trim without pressuring us to more expensive options. More

New F250 Superduty Bought my new 2017 F250 from Steve W. Great guy very understand and very helpful. So pressure sales. Very happy. Couldn't wait to take it home Bought my new 2017 F250 from Steve W. Great guy very understand and very helpful. So pressure sales. Very happy. Couldn't wait to take it home More

Terri's review Duane Cunningham was awesome. Great sales guy. Really knows his cars. Could chat with him all day long. Super happy with how we were treated. Duane Cunningham was awesome. Great sales guy. Really knows his cars. Could chat with him all day long. Super happy with how we were treated. More

Poor Sales experience Stopped in on Saturday and test drove the new Continental. I wanted to order a 2018. I asked if there were any 2018 units currently on order that O Stopped in on Saturday and test drove the new Continental. I wanted to order a 2018. I asked if there were any 2018 units currently on order that Oxmoor could make changes on to shorten the delivery ETA but could not get an answer. I had a question about my trade-in and asked them to get back with me and they did not. Seems they only wanted to sell me something on their lot. The sales manager on duty there was not aware I was there or was not attentive. I received an email from the general manager asking if there was anything he could help with. I explained the situation to him and he did not respond for over 24 hours and did not answer my questions. I replied to his email saying that he did not answer my questions and have still not received a reply after waiting 24 hours. I would be leery of an establishment where the general manager sets such a poor example. More

They treat you right I went there because I was unhappy with my guys on Bardstown Rd. Not only did they get me a better deal, they also gave me a better trade allowance on I went there because I was unhappy with my guys on Bardstown Rd. Not only did they get me a better deal, they also gave me a better trade allowance on my used truck. Nice job Billy G and Jose. More