Oxmoor Ford
Louisville, KY
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Not an MG Midget My salesman was very professional and got me the deal I wanted. The 1978 MGB sold itself. Please make sure that title and registration are for an MG My salesman was very professional and got me the deal I wanted. The 1978 MGB sold itself. Please make sure that title and registration are for an MGB and not an MG Midget. More
Efficient I contacted the dealership via internet sales at approximately 2am on a Saturday morning and had traded in my vehicle and had my new F150 by 12:30 tha I contacted the dealership via internet sales at approximately 2am on a Saturday morning and had traded in my vehicle and had my new F150 by 12:30 that same afternoon. More
Good experience The salesman was very helpful and took the time to answer all my questions and address any concerns. Overall experience was good. Looking forward The salesman was very helpful and took the time to answer all my questions and address any concerns. Overall experience was good. Looking forward to see if service dept. is as helpful as salespeople. More
Purchase of new F-150 King Ranch At the time of purchase (12-31-17) the dealer could not locate the manual that goes in the glove box nor the second (spare) key fob. I paid $65,000 f At the time of purchase (12-31-17) the dealer could not locate the manual that goes in the glove box nor the second (spare) key fob. I paid $65,000 for this truck with no trade-in. They called me a few weeks later to tell me I could pickup my manual but they still could not locate the key fob. While I thought they should either bring me the manual (12 minutes to my business) or simply mail it to me, I picked it up. They later called and said I would have to stop by again to have the second key fob made for me. Maybe a month later I stopped by again to get my fob but was told this had to be made on a Monday morning only. Monday mornings are terrible for me to get away from my office so I put it off. This past Monday morning (10-29-18) I sent an employee to the lot to have some type of recall work done. I had him ask about picking up the key fob and was told that I would have to pay for it. I called the man in charge and he told me the same thing. He looked me up in his computer and confirmed that I had purchased THREE new vehicles from his dealership in the last year and a half. This made no difference to him. He still said I would have to pay for the second fob. More
They have what you want I had a great experience in my search for my vehicle from the moment I came on the lot. Steve did a excellent job in assisting us with our needs. Toda I had a great experience in my search for my vehicle from the moment I came on the lot. Steve did a excellent job in assisting us with our needs. Today was my first visit to Oxmoor and I was very impressed with their operation. More
Good experience overall A good experience, Eric was efficient and courteous. The setting at Oxmoor was acceptable, and I AM very happy that Oxmoor took in my oddball 40-yr ol A good experience, Eric was efficient and courteous. The setting at Oxmoor was acceptable, and I AM very happy that Oxmoor took in my oddball 40-yr old MG sportscar as a trade-in. More
Best Roller Coaster! Love My New Ford Escape 2018! Thank You John Safi, Billy G. But SPECIALLY Erik Apel for making this a Dream Come True! Erik CARISMA is Contagious! It Love My New Ford Escape 2018! Thank You John Safi, Billy G. But SPECIALLY Erik Apel for making this a Dream Come True! Erik CARISMA is Contagious! It was a Roller Coaster Sale but it was Worthy! Erik even help with setting my SYNC since I’m not that tech savvy! THANK You Erik! 😇 More
Buying a car I have always loved doing business at this Ford dealership!! I have bought 2 Fusions at this location, both of them new, and I have been very pleased I have always loved doing business at this Ford dealership!! I have bought 2 Fusions at this location, both of them new, and I have been very pleased anytime I have ever had to come out here. More
Easiest car I’ve ever bought My salesman, John Safi, was great. Told him what I wanted and he found me an upgrade cheaper than the one I was looking at. Paper work was a breeze. W My salesman, John Safi, was great. Told him what I wanted and he found me an upgrade cheaper than the one I was looking at. Paper work was a breeze. Whole experience was less than an hour More
Excellent Experience We had researched vehicle styles & prices online & found the best deals at Oxmoor Ford/Lincoln. We visited the dealership on July 4, 2018 to test driv We had researched vehicle styles & prices online & found the best deals at Oxmoor Ford/Lincoln. We visited the dealership on July 4, 2018 to test drive a vehicle we found online. No “bait & switch” at all. The vehicle was there. Nice! The salesman was excellent, very patient with us. We test drove 5 vehicles over a period of 5 hours. We purchased a 2018 Taurus SEL. Very pleased with the purchasing process also. Would definitely recommend the salesman & the dealership. More