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Oxmoor Ford
Louisville, KY
428 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 428 reviews
November 16, 2018
last oil change my last oil change the check engine light came on and my 2017 escape was running hot checked coolant and it was very low no pleased with service my last oil change the check engine light came on and my 2017 escape was running hot checked coolant and it was very low no pleased with service More
by odarby3
Employees Worked With
kaynon martin
November 15, 2018
Clean, professional dealership. Nice waiting room. Marlene listens and always provides excellent service on my Town Car, and has done so for many years. She would be an important reason I would look t Marlene listens and always provides excellent service on my Town Car, and has done so for many years. She would be an important reason I would look to buy another Ford product if I were ready to trade. More
by Town Car Fan
Employees Worked With
Marlene Goffinet
November 13, 2018
New Navigator The buying process was quick and painless. I experienced professional and quality service. In and out in just a short time. Car buying made easy. The buying process was quick and painless. I experienced professional and quality service. In and out in just a short time. Car buying made easy. More
by Alabamaguy
Employees Worked With
Steve Whittaker, Bob Anderson, finance manager ( can’t remember his name, but he is a Michigan fan).
November 09, 2018
Very professional and timely Made appointment. Arrived approximately 10 minutes early. An Associate met me and was very friendly. Within 45 minutes - an hour, my routine servic Made appointment. Arrived approximately 10 minutes early. An Associate met me and was very friendly. Within 45 minutes - an hour, my routine service visit was completed, and I was on my way. More
by Lixurycar
Employees Worked With
Heather Phelps
November 06, 2018
Not an MG Midget My salesman was very professional and got me the deal I wanted. The 1978 MGB sold itself. Please make sure that title and registration are for an MG My salesman was very professional and got me the deal I wanted. The 1978 MGB sold itself. Please make sure that title and registration are for an MGB and not an MG Midget. More
by MGB
Employees Worked With
David Blizzard
November 06, 2018
Efficient I contacted the dealership via internet sales at approximately 2am on a Saturday morning and had traded in my vehicle and had my new F150 by 12:30 tha I contacted the dealership via internet sales at approximately 2am on a Saturday morning and had traded in my vehicle and had my new F150 by 12:30 that same afternoon. More
by sandersbill99
Employees Worked With
John Safra
November 05, 2018
Good experience The salesman was very helpful and took the time to answer all my questions and address any concerns. Overall experience was good. Looking forward The salesman was very helpful and took the time to answer all my questions and address any concerns. Overall experience was good. Looking forward to see if service dept. is as helpful as salespeople. More
by Chuckm715
Employees Worked With
Duane Cunningham
October 31, 2018
Purchase of new F-150 King Ranch At the time of purchase (12-31-17) the dealer could not locate the manual that goes in the glove box nor the second (spare) key fob. I paid $65,000 f At the time of purchase (12-31-17) the dealer could not locate the manual that goes in the glove box nor the second (spare) key fob. I paid $65,000 for this truck with no trade-in. They called me a few weeks later to tell me I could pickup my manual but they still could not locate the key fob. While I thought they should either bring me the manual (12 minutes to my business) or simply mail it to me, I picked it up. They later called and said I would have to stop by again to have the second key fob made for me. Maybe a month later I stopped by again to get my fob but was told this had to be made on a Monday morning only. Monday mornings are terrible for me to get away from my office so I put it off. This past Monday morning (10-29-18) I sent an employee to the lot to have some type of recall work done. I had him ask about picking up the key fob and was told that I would have to pay for it. I called the man in charge and he told me the same thing. He looked me up in his computer and confirmed that I had purchased THREE new vehicles from his dealership in the last year and a half. This made no difference to him. He still said I would have to pay for the second fob. More
by King Ranch Purchaser
Employees Worked With
Kent Thornburgh, who actually lied and told my employee that his name was Gary.
September 15, 2018
They have what you want I had a great experience in my search for my vehicle from the moment I came on the lot. Steve did a excellent job in assisting us with our needs. Toda I had a great experience in my search for my vehicle from the moment I came on the lot. Steve did a excellent job in assisting us with our needs. Today was my first visit to Oxmoor and I was very impressed with their operation. More
by MooreJ26
Employees Worked With
Steve salesman and Bob Anderson
September 14, 2018
Good experience overall A good experience, Eric was efficient and courteous. The setting at Oxmoor was acceptable, and I AM very happy that Oxmoor took in my oddball 40-yr ol A good experience, Eric was efficient and courteous. The setting at Oxmoor was acceptable, and I AM very happy that Oxmoor took in my oddball 40-yr old MG sportscar as a trade-in. More
by MG enthusiast
Employees Worked With
Eric Apel
