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Oxmoor Ford
Louisville, KY
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Great customer service! Great customer service and convenient scheduling. Fixed vehicle when promised and was on the road in no time. Would highly recommend Oxmoor Ford s Great customer service and convenient scheduling. Fixed vehicle when promised and was on the road in no time. Would highly recommend Oxmoor Ford sales and service. More
Awesome Experience We purchased. a 2019 Lincoln MKZ from George Oakes and Tim Robinson. It was the best car buying experience we have ever had. Tim worked with us to fin We purchased. a 2019 Lincoln MKZ from George Oakes and Tim Robinson. It was the best car buying experience we have ever had. Tim worked with us to find the right vehicle and George did a great job of showing us all of the features and explaining everything to us. Ken and Barry did a great job of taking care of our Finance paperwork and the Lincoln Concierge Mr. Anderson made sure we got set up with our online app and explained the pickup service that comes with the purchase of a Lincoln. Overall we couldn’t have asked for a better experience. Thank you Oxmoor Ford Lincoln. Job well done!!!! More
Awesome experience! Thanks to Tim Robinson and George Oakes for working so hard with me to assure I got the vehicle I wanted. These gentlemen know how to take care of th Thanks to Tim Robinson and George Oakes for working so hard with me to assure I got the vehicle I wanted. These gentlemen know how to take care of their customers and do an awesome job! Also a shout out for a job well done to Mr Anderson, Barry Priddy, and Ken Coulsen! They have exceeded all expections! If you want a great car buying experience I highly recommend this great team at Oxmoor Ford Lincoln. More
Unavailable, Unavailable, Unavailable, Unavailable Be very careful on who you deal with! I spent 6 days trying to buy a used vehicle from one of Oxmoor dealerships dealing with a salepersale named COUR Be very careful on who you deal with! I spent 6 days trying to buy a used vehicle from one of Oxmoor dealerships dealing with a salepersale named COURTNEY BLACKWELL. She consistently told me the vehicle was unavailable and when I asked to speak to someone who may know more about the vehicle I was ignored even though I was sent a video, recieved a phone call and text messages of her saying if you have any questions feel free to contact me. I have spent months trying to find a vehicle like this because it was something a person probably wouldn't come across again unless you spend another 10-12,000 dollars. She told me she wasn't allowed to hold vehicles which I was told that wasn't true by another salesman when I learned the vehicle had been sold! That if I would have talked to him when I called he would have taken a deposit and held it for me.....which I offered in a email. Also, when asked for a copy of the title for my credit union to finalize the auto loan all she could tell me was here manager was "supposed" to be working on it which makes whoever that is seem just as bad at their job as she is. Finally, I'm still not sure why she would not cooperate on selling the vehicle but if you want a miserable car buying experience just to have it sold to someone else then give her a call. More
Happy Edge Owner Timely, courtious service. Clean, comfortable waiting lounge. Great beverage dispenser. If you're early enough you can get a free donut. Well-stocked Timely, courtious service. Clean, comfortable waiting lounge. Great beverage dispenser. If you're early enough you can get a free donut. Well-stocked magazine selection. More
Great! LeBrone Jenkins was friendly, professional and wanted to help me get the best deal, could answered all questions. On fab ebook somehow it shows I gave LeBrone Jenkins was friendly, professional and wanted to help me get the best deal, could answered all questions. On fab ebook somehow it shows I gave A 3,4 rating. Not so, I hadn’t event taken the survey yet, I give him a 5 More
Service 1/18/2019 Marleen is very attentive to me and my needs each time I have been in this dealership. She is excellent! I appreciate the service she and others pro Marleen is very attentive to me and my needs each time I have been in this dealership. She is excellent! I appreciate the service she and others provide! More
Thank You We were looking for a vehicle for a nephew. Oxmoor listened and sold us an affordable car. Thank you for keeping a family from destitution. We were looking for a vehicle for a nephew. Oxmoor listened and sold us an affordable car. Thank you for keeping a family from destitution. More
Service Excellent to deal with from start to finish. Very efficient in timing getting in and out on the repair. Marlene was excellent in getting the problem d Excellent to deal with from start to finish. Very efficient in timing getting in and out on the repair. Marlene was excellent in getting the problem diagnosed and scheduling the repairs, a true team player. More
very friendly and helpful, great service great people to deal with, very friendly and helpful. One of the better service departments I have ever dealt with, highly recommend them to anyone lo great people to deal with, very friendly and helpful. One of the better service departments I have ever dealt with, highly recommend them to anyone looking for a Lincoln or ford service department. More