Oxmoor Ford

An experience. Was very helpful. Was provided a ride from the. Dealership to pick up my f250.truck was clean. Seems like a really good crew down there .happy with it Was very helpful. Was provided a ride from the. Dealership to pick up my f250.truck was clean. Seems like a really good crew down there .happy with it so far,but it only had 500 miles More

Lemon and I think they knew it! On the way home the brake light warning came on. Since it is a used bmw the repair bill is going to be $2000 plus. Seems a little fishy that it came o On the way home the brake light warning came on. Since it is a used bmw the repair bill is going to be $2000 plus. Seems a little fishy that it came on on the way home. The place where the car was serviced last said the owner then was told about the repairs needed. The car fax didn’t mention the needed repairs. More

Happiness is a new Lincoln and Ford Thank you to Steve Whittaker and the rest of the gentlemen for making the purchase of our new Lincoln and Ford autos a smooth experience. We appreci Thank you to Steve Whittaker and the rest of the gentlemen for making the purchase of our new Lincoln and Ford autos a smooth experience. We appreciated your time and knowledge with helping us choose our new cars. Very nice experience. More

Deception Traded in my 2013 Chevy Traverse for a brand new 2017 Ford Edge abc in 2018. There was a $3000 discount off price. I told them I couldn’t go over a ce Traded in my 2013 Chevy Traverse for a brand new 2017 Ford Edge abc in 2018. There was a $3000 discount off price. I told them I couldn’t go over a certain monthly payment and they said they can do that for me. Gave me the purchase order to look at and sign. Everything looked good. Saw my trade in price and the $3000 discount on the purchase order. So I said then I got more paperwork to sign which I did not review since I already looked over the purchase order. I looked on my account today and I owe more money on it than I bought it for. So I got my paperwork out and the contract I signed has a different amount on it than the purchase order. On the contract I actually paid over $200 on the sticker price. I called Ford Credit who has my loan and he said it doesn’t matter what the purchase order said the price was. You said the contract so that’s what you owe. Don’t buy vehicles from Oxmoor Ford! They are so shady! More

Excellent The friendly salesperson Ray. I was dreading looking for a car but Ray made the experience a pleasant one. The entire dealership staff provided grea The friendly salesperson Ray. I was dreading looking for a car but Ray made the experience a pleasant one. The entire dealership staff provided great customer service. More

Unhappy This review of Good is for the service experience but I am NOT happy with my new Ford F150. The truck uses oil and makes internal engine noise, I wa This review of Good is for the service experience but I am NOT happy with my new Ford F150. The truck uses oil and makes internal engine noise, I was provided a service bulletin from Ford that stated these issues are normal. That is BS. ONE UNHAPPY Customer. I get mad every time I drive this truck...... Ford needs to correct these issues........ More

F150 recall All work was done in a timely and professional manner. Good job guys. Car was finished as promised on time. Was able to work around my schedule for pi All work was done in a timely and professional manner. Good job guys. Car was finished as promised on time. Was able to work around my schedule for pick up. Thanks. More

Service advisor is a GEM! The Lincoln service adviser is AWESOME! Marlene provides great service and feedback, and always with a smile on her face and in her voice! Great job The Lincoln service adviser is AWESOME! Marlene provides great service and feedback, and always with a smile on her face and in her voice! Great job More

Key replacement The service department was friendly and very helpful in getting my lost key replaced. My warranty covered the entire cost of the key replacement. The service department was friendly and very helpful in getting my lost key replaced. My warranty covered the entire cost of the key replacement. Thanks More

Warranty repairs Marlene kept in touch throughout the process, from getting authorization from Ford to seeing the actual repairs were completed. Fast, friendly servic Marlene kept in touch throughout the process, from getting authorization from Ford to seeing the actual repairs were completed. Fast, friendly service as the saying goes! More