Oxmoor Ford

Excellent The friendly salesperson Ray. I was dreading looking for a car but Ray made the experience a pleasant one. The entire dealership staff provided grea The friendly salesperson Ray. I was dreading looking for a car but Ray made the experience a pleasant one. The entire dealership staff provided great customer service. More

Unhappy This review of Good is for the service experience but I am NOT happy with my new Ford F150. The truck uses oil and makes internal engine noise, I wa This review of Good is for the service experience but I am NOT happy with my new Ford F150. The truck uses oil and makes internal engine noise, I was provided a service bulletin from Ford that stated these issues are normal. That is BS. ONE UNHAPPY Customer. I get mad every time I drive this truck...... Ford needs to correct these issues........ More

F150 recall All work was done in a timely and professional manner. Good job guys. Car was finished as promised on time. Was able to work around my schedule for pi All work was done in a timely and professional manner. Good job guys. Car was finished as promised on time. Was able to work around my schedule for pick up. Thanks. More

Service advisor is a GEM! The Lincoln service adviser is AWESOME! Marlene provides great service and feedback, and always with a smile on her face and in her voice! Great job The Lincoln service adviser is AWESOME! Marlene provides great service and feedback, and always with a smile on her face and in her voice! Great job More

Key replacement The service department was friendly and very helpful in getting my lost key replaced. My warranty covered the entire cost of the key replacement. The service department was friendly and very helpful in getting my lost key replaced. My warranty covered the entire cost of the key replacement. Thanks More

Warranty repairs Marlene kept in touch throughout the process, from getting authorization from Ford to seeing the actual repairs were completed. Fast, friendly servic Marlene kept in touch throughout the process, from getting authorization from Ford to seeing the actual repairs were completed. Fast, friendly service as the saying goes! More

Speedy service Just had an oil change and tire rotation. I was in and out in no time. Would highly recommend for service and sales to anyone. Just had an oil change and tire rotation. I was in and out in no time. Would highly recommend for service and sales to anyone. More

Came in on a Saturday for an oil change I had a Saturday afternoon oil change appointment. There appeared to be a decent size line of vehicles in the service department. But I got right in a I had a Saturday afternoon oil change appointment. There appeared to be a decent size line of vehicles in the service department. But I got right in and had my oil changed and tires rotated in no time. They even ran my truck through the car wash. Quick and easy. More

Bad experience Was early to get my oil changed he told me he would probably not get me in any earlier that was ok so went shopping came back about a hour later stoo Was early to get my oil changed he told me he would probably not get me in any earlier that was ok so went shopping came back about a hour later stood at the desk waiting for someone to say something are help me know I had to finally ask someone they did not know the person that handles that is a lunch all the time my car was done parked outside finally someone told me to go ask the lady’s over at the pay desk if it was done after my oil changes I have payed for are over I will never come back there never More

Everything good Customer service is pretty good help is good people there working hard and nice I like Ford long time ago now I got the one I like. thanks all Customer service is pretty good help is good people there working hard and nice I like Ford long time ago now I got the one I like. thanks all More