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Oxmoor Ford
Louisville, KY
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My experience at Oxmoor Ford could not have been more pleasant. Having purchased many, many vehicles over the years from other dealerships, I can unequivocally say this was by far the best experience. pleasant. Having purchased many, many vehicles over the years from other dealerships, I can unequivocally say this was by far the best experience. The dealership was easily accessible from the interstate and they had a vast selection. I had called to verify the availability of a Bronco Sport Badlands that I saw on their website. Upon arrival, they had pulled it right up front to have it ready. I walked inside with my family and was greeted by Keith. From start to finish, Keith made our experience second to none. By the time we finished purchasing the vehicle, Keith felt like an old friend. He definitely earned my business and made the process seamless. More
Except for 1 time when their computer went down, I’ve had my truck serviced by Oxmoor since I bought it. Most of the times I’ve gone in the work was not completely finished. At least 3 times my washer fluid my truck serviced by Oxmoor since I bought it. Most of the times I’ve gone in the work was not completely finished. At least 3 times my washer fluid was not topped off. Oil life display wasn’t reset most times. Tires At different psi multiple times. People are friendly and work was done reasonably fast but I was not satisfied with the attention to detail when I’m paying for a “the works”. More
John Soffie, my salesman was very knowledgeable, interested in helping me and was the main reason I purchased from Oxmoor. The showroom was clean al. persons friendly. I will go back and recommend t interested in helping me and was the main reason I purchased from Oxmoor. The showroom was clean al. persons friendly. I will go back and recommend to others More
Repair was not corrected and I had to come back later … how does that happen? Also, it had snowed and when they pulled car around snow was not scraped off… I spend almost $1,000 and you cannot clean snow o how does that happen? Also, it had snowed and when they pulled car around snow was not scraped off… I spend almost $1,000 and you cannot clean snow off windows. All the service intake guys were sitting on butts, so cannot say they were too busy… will NOT be back! Greg More
Very efficient and listen to what I needed. Only waited about an hour before I was done. Even got a Christmas bonus I used my points to pay for my bill which was close to 200.00. I was very hap Only waited about an hour before I was done. Even got a Christmas bonus I used my points to pay for my bill which was close to 200.00. I was very happy! More