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Oxmoor Ford

Louisville, KY

Overview
Reviews
Vehicles
4.5
424 Reviews
Call Dealership (502) 426-2500

100 Oxmoor Ln

Louisville, KY

40222

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Showing 424 reviews

December 29, 2022

Expensive for the repairs I had done but the service was good. Took a little longer than I had hoped. More

by Sandrabruckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Jan 05, 2023 -

Oxmoor Ford responded

Sandrabruckert, thank you for your review; we are happy to pass along your comments to the team here at Oxmoor Ford Lincoln.

December 28, 2022

Repair was not corrected and I had to come back later … how does that happen? Also, it had snowed and when they pulled car around snow was not scraped off… I spend almost $1,000 and you cannot clean snow o More

by Gregggb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jan 05, 2023 -

Oxmoor Ford responded

Gregggb, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to me at grobertson@oxmoorautogroup.com at your earliest convenience and we will do our best to resolve this with you. Sinc erely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

December 19, 2022

Very efficient and listen to what I needed. Only waited about an hour before I was done. Even got a Christmas bonus I used my points to pay for my bill which was close to 200.00. I was very hap More

by beckydegener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Jan 05, 2023 -

Oxmoor Ford responded

beckydegener, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford Lincoln! We look forward to your next visit! Take care!

December 16, 2022

Steve Whitaker is the man he and the entire staff were very helpful..ill be back again! More

by cwaiter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Whitaker
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Jan 05, 2023 -

Oxmoor Ford responded

We appreciate your positive review about your recent experience with us!

December 13, 2022

Very nice people. Great sales person. Would recommend! Alexis my sales person was helpful in all my needs. More

by tonwinnett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis
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Jan 05, 2023 -

Oxmoor Ford responded

tonwinnett, we are so happy to read such a great review about Oxmoor Ford Lincoln! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2022

Great help very helpful answers a y question that I had very satisfied with my service advisor More

by Darrenwashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camron
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Jan 05, 2023 -

Oxmoor Ford responded

Darrenwashburn, we are so happy to read such a great review about Oxmoor Ford Lincoln!

December 02, 2022

Prompt scheduling and service, bad battery detected which will save future inconvenience when the car won’t start More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name
Report | Print
Jan 05, 2023 -

Oxmoor Ford responded

Tom, we are so happy to read such a great review about Oxmoor Ford Lincoln!

December 02, 2022

Thy did a oil change and topped the water and oil and window wash and rotors the ties More

by Sueannaaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?l for got
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Dec 03, 2022 -

Sueannaaron responded

I have had there help with all cars over the past 3 other cars we had

December 02, 2022

On time and got me back out in about an hour. Even washed the car! More

by Middleground76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember but I think it started with a C
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Jan 05, 2023 -

Oxmoor Ford responded

Middleground76, we are so happy to read such a great review about Oxmoor Ford Lincoln!

December 02, 2022

I have been bringing my car to Oxmoor Ford since I purchased it there new. Overall, I have been satisfied with the service. Fast turnaround and friendly staff. The last two visits I had one of my b More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JeffJulson
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Jan 05, 2023 -

Oxmoor Ford responded

Dave, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not 100 % satisfied with your visit. Please reach out to me at grobertson@oxmoorautogroup.com at your earliest convenience and we will do our best to resolve this with you. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

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