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Oxmoor Ford

Louisville, KY

4.5
428 Reviews

100 Oxmoor Ln

Louisville, KY

40222

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Showing 428 reviews

January 14, 2023

Very customer friendly. They don’t quit until they solve the issue for the customer. More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torbin ?and Steve Tucker
Feb 10, 2023 -

Oxmoor Ford responded

We appreciate your great review, Keith. Thanks for choosing Oxmoor Ford for your vehicle needs.

January 09, 2023

My experience at Oxmoor Ford could not have been more pleasant. Having purchased many, many vehicles over the years from other dealerships, I can unequivocally say this was by far the best experience. More

by BMDale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Goings
Feb 10, 2023 -

Oxmoor Ford responded

Hi BMDale, we are glad to hear of the great service you received from Keith here at Oxmoor Ford. Congratulations on your new Bronco and thank you for choosing us for this purchase!

January 04, 2023

Except for 1 time when their computer went down, I’ve had my truck serviced by Oxmoor since I bought it. Most of the times I’ve gone in the work was not completely finished. At least 3 times my washer fluid More

by tevitalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service supervisor
Feb 10, 2023 -

Oxmoor Ford responded

tevitalis, I am sorry to hear about this! Please know that this not the experience we want for any customer, and I am disappointed that you left feeling the way you did. We truly value our customers, and I would like the chance to speak with you to see if there is anything I can do to earn your trust. Please contact me at your convenience. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

December 30, 2022

John Soffie, my salesman was very knowledgeable, interested in helping me and was the main reason I purchased from Oxmoor. The showroom was clean al. persons friendly. I will go back and recommend t More

by Rickm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Soffie
Jan 05, 2023 -

Oxmoor Ford responded

Rickm, thank you for your kind review; we are happy to pass along your comments to the team here at Oxmoor Ford Lincoln!

December 29, 2022

Expensive for the repairs I had done but the service was good. Took a little longer than I had hoped. More

by Sandrabruckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 05, 2023 -

Oxmoor Ford responded

Sandrabruckert, thank you for your review; we are happy to pass along your comments to the team here at Oxmoor Ford Lincoln.

December 28, 2022

Repair was not corrected and I had to come back later … how does that happen? Also, it had snowed and when they pulled car around snow was not scraped off… I spend almost $1,000 and you cannot clean snow o More

by Gregggb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jan 05, 2023 -

Oxmoor Ford responded

Gregggb, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to me at grobertson@oxmoorautogroup.com at your earliest convenience and we will do our best to resolve this with you. Sinc erely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

December 19, 2022

Very efficient and listen to what I needed. Only waited about an hour before I was done. Even got a Christmas bonus I used my points to pay for my bill which was close to 200.00. I was very hap More

by beckydegener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 05, 2023 -

Oxmoor Ford responded

beckydegener, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford Lincoln! We look forward to your next visit! Take care!

December 16, 2022

Steve Whitaker is the man he and the entire staff were very helpful..ill be back again! More

by cwaiter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Whitaker
Jan 05, 2023 -

Oxmoor Ford responded

We appreciate your positive review about your recent experience with us!

December 13, 2022

Very nice people. Great sales person. Would recommend! Alexis my sales person was helpful in all my needs. More

by tonwinnett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis
Jan 05, 2023 -

Oxmoor Ford responded

tonwinnett, we are so happy to read such a great review about Oxmoor Ford Lincoln! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2022

Great help very helpful answers a y question that I had very satisfied with my service advisor More

by Darrenwashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camron
Jan 05, 2023 -

Oxmoor Ford responded

Darrenwashburn, we are so happy to read such a great review about Oxmoor Ford Lincoln!

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