Oxmoor Ford

I came in after a rough start to my recent experience with Neil Huffman. Their service department was going to charge me $289 for a HID headlamp! I called the service department at Oxmoor Ford to get a s with Neil Huffman. Their service department was going to charge me $289 for a HID headlamp! I called the service department at Oxmoor Ford to get a second opinion. Not only was Neil Huffman’s service person overcharging me, he was wrong with the type of bulb I needed, which was a $28 halogen! After deciding to obviously choose Oxmoor Ford, I was pleasantly surprised to learn that I didn’t need a bulb at all...the bulb and casing was simply loose and I wasn’t charged a penny! My new buddy is Kanyon Martin in service and my new dealership is Oxmoor Ford! More

I have always taken my cars to Oxmoor Ford. They have always treated my vehicles with the utmost care. I highly recommend them. Today, my service advisor Josh was great! I wish I could give mo They have always treated my vehicles with the utmost care. I highly recommend them. Today, my service advisor Josh was great! I wish I could give more than 5 stars! Thank you Josh! More

Very nice people, took great care of my car. Checked everything. Very nice people! I thanked them when I left Checked everything. Very nice people! I thanked them when I left More

Thanks to Omar’s keeping an eye open, I now have a new Navigator. Thanks for all your help Omar. Navigator. Thanks for all your help Omar. More

Every time I go there for service, the staff is so nice a friendly. All are very knowledgeable. friendly. All are very knowledgeable. More

Could not fix my concern and wanted to give car back with no gas. I dropped my Navigator which I purchased from the dealer to have power train issue fixed. The service department did not fix and said I nee no gas. I dropped my Navigator which I purchased from the dealer to have power train issue fixed. The service department did not fix and said I needed to get car back. Recall still not fixed after being notified as well. I was also informed that they were not going to put gas back in car as it was not their responsibility. My car was going to be returned with 1 mile until empty until I escalated. More

Very customer friendly. They don’t quit until they solve the issue for the customer. They don’t quit until they solve the issue for the customer. More

My experience at Oxmoor Ford could not have been more pleasant. Having purchased many, many vehicles over the years from other dealerships, I can unequivocally say this was by far the best experience. pleasant. Having purchased many, many vehicles over the years from other dealerships, I can unequivocally say this was by far the best experience. The dealership was easily accessible from the interstate and they had a vast selection. I had called to verify the availability of a Bronco Sport Badlands that I saw on their website. Upon arrival, they had pulled it right up front to have it ready. I walked inside with my family and was greeted by Keith. From start to finish, Keith made our experience second to none. By the time we finished purchasing the vehicle, Keith felt like an old friend. He definitely earned my business and made the process seamless. More

Except for 1 time when their computer went down, I’ve had my truck serviced by Oxmoor since I bought it. Most of the times I’ve gone in the work was not completely finished. At least 3 times my washer fluid my truck serviced by Oxmoor since I bought it. Most of the times I’ve gone in the work was not completely finished. At least 3 times my washer fluid was not topped off. Oil life display wasn’t reset most times. Tires At different psi multiple times. People are friendly and work was done reasonably fast but I was not satisfied with the attention to detail when I’m paying for a “the works”. More

John Soffie, my salesman was very knowledgeable, interested in helping me and was the main reason I purchased from Oxmoor. The showroom was clean al. persons friendly. I will go back and recommend t interested in helping me and was the main reason I purchased from Oxmoor. The showroom was clean al. persons friendly. I will go back and recommend to others More