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Oxmoor Ford

Louisville, KY

4.5
424 Reviews

100 Oxmoor Ln

Louisville, KY

40222

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Showing 424 reviews

April 05, 2023

Very professional and buttoned up. Car was ready when promised and was washed, which I was totally surprised by. More

by 3wins
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 07, 2023 -

Oxmoor Ford responded

We are glad to hear of your great experience with us, 3wins! Thank you for choosing Oxmoor Ford Lincoln for your vehicle needs!

April 04, 2023

The General Manager, Steve Tucker, is very professional and extremely attentive to the customers needs! More

by dannyshain
Recommend Dealer
Yes
Employees Worked With
Steve Tucker
Apr 05, 2023 -

Oxmoor Ford responded

We are glad to hear that Steve T. was able to assist you with your vehicle needs. dannyshain!

March 19, 2023

The service advisor and technician worked really hard to get me my car back by the end of day on a Friday. Thank you! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 20, 2023 -

Oxmoor Ford responded

Sarah, we are very happy to have provided you with such a positive experience! We look forward to seeing you next time!

February 28, 2023

service person was very helpful knew his job and did it well should have more like him. More

by sonray ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joshoa mosley
Mar 01, 2023 -

Oxmoor Ford responded

Sonray ray, we are very happy to have provided you with such a positive experience! We look forward to seeing you next time!

February 27, 2023

I’ve been using oxmoor ford /Lincoln for about 10 years. They’ve always taken care of me. In fact the one time they weekend, the gave a free set of tires ($1200! To apologize for it More

by scorbett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 28, 2023 -

Oxmoor Ford responded

Scorbett, thank you for taking the time to let us know how we did. We hope you have a great day!

February 27, 2023

Steve Whittaker did a fantastic job in selling my Granddaughter her first new car! He was very patience and knowledgeable as well, very courteous and attentive to out needs. Steve made the proces More

by Glen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Whittaker
Feb 28, 2023 -

Oxmoor Ford responded

Hi Glen, we are so pleased to hear that Steve W. was able to assist you and your granddaughter with the purchase of her very first car! Congratulations on this special purchase and thank you for allowing us to earn your business!

February 24, 2023

I brought my car in for a recall. The technician had to replace some wiring. There is plenty of evidence that he did that, because he left a bunch of wiring and trash scraps in my tru More

by Jahdot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Feb 27, 2023 -

Oxmoor Ford responded

Jahdot1, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Would you please reach out to me with your full contact information that way we can look further into your concerns. Thank you. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

February 20, 2023

Excellent transaction. We went in to find a car, planning to make the purchase the following week. The dealer's staff was persistent to get a deal done, but they were ver More

by wdstou01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Knott
Feb 21, 2023 -

Oxmoor Ford responded

Hi wdstou01, we are so pleased to hear of your great experience with our team here at Oxmoor Ford. Thank you for allowing us to earn your business and we look forward to seeing you again!

February 16, 2023

Very unprofessional service. Routine service, mentioned my washer fluid was full but not spraying on windshield so rep said line may be stopped up. Called me later to tell me it More

by kyboss302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
Feb 20, 2023 -

Oxmoor Ford responded

kyboss302, I am sorry to hear of this experience. Please contact me so that I can learn more about this situation. Thank you. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

Feb 20, 2023 -

kyboss302 responded

Just disappointed after all the years of service there. I felt like $165 was too much to tell me my washer fluid pump was out and then want so much more to replace.

February 12, 2023

Great team. Amazing.sales support. I ordered a new vehicle and they took care of everything. Finally time for my first.service visit. Smooth and easy and didn't More

by Happy Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik, Cameron
Feb 13, 2023 -

Oxmoor Ford responded

Hello, we are so glad to hear of your great experience with our team here at Oxmoor Ford! We thank you for allowing us the opportunity to assist you with your vehicle needs.

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