Oxmoor Ford
Louisville, KY
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I’ve been using oxmoor ford /Lincoln for about 10 years. They’ve always taken care of me. In fact the one time they weekend, the gave a free set of tires ($1200! To apologize for it They’ve always taken care of me. In fact the one time they weekend, the gave a free set of tires ($1200! To apologize for it More
Steve Whittaker did a fantastic job in selling my Granddaughter her first new car! He was very patience and knowledgeable as well, very courteous and attentive to out needs. Steve made the proces Granddaughter her first new car! He was very patience and knowledgeable as well, very courteous and attentive to out needs. Steve made the process of buying a new car seamless and pleasant. I would highly recommend Steve Whittaker to anyone who is seeking to buy a new car! Great Job Steve and Oxmoor Automotive Group - Ford Best, Glen J More
I brought my car in for a recall. The technician had to replace some wiring. There is plenty of evidence that he did that, because he left a bunch of wiring and trash scraps in my tru The technician had to replace some wiring. There is plenty of evidence that he did that, because he left a bunch of wiring and trash scraps in my trunk. He soldered wire that dripped into my carpet trunk liner. Also did not finish the job by putting the car back together, as there is a couple pieces missing and one just sitting in the trunk loose. More
Excellent transaction. We went in to find a car, planning to make the purchase the following week. The dealer's staff was persistent to get a deal done, but they were ver We went in to find a car, planning to make the purchase the following week. The dealer's staff was persistent to get a deal done, but they were very nice about it and not at all pushy (but they did want to close the deal). We're happy with the car, our trade-in, and the price. We took our other Ford truck to Oxmoor for service a few months ago (we didn't buy it there). I was so happy with the service that I wanted to keep them in mind when we looked for a new vehicle. And here we are! Thanks to the great sales staff for their advice and help. More
Very unprofessional service. Routine service, mentioned my washer fluid was full but not spraying on windshield so rep said line may be stopped up. Called me later to tell me it Routine service, mentioned my washer fluid was full but not spraying on windshield so rep said line may be stopped up. Called me later to tell me it needed a new washer fluid pump which would cost over $400 with labor so I said to wait on replacing. When I picked up they had charged me $165 to tell me the pump needed to be replaced on top of the $302 for oil change, filters, tire rotation and wiper blades. I bought a new pump at a Ford Dealer for $55 and installed it in less than 30 minutes and I am not a mechanic. It's obvious why dealers are struggling when the service departments take advantage of loyal customers. More
Great team. Amazing.sales support. I ordered a new vehicle and they took care of everything. Finally time for my first.service visit. Smooth and easy and didn't Amazing.sales support. I ordered a new vehicle and they took care of everything. Finally time for my first.service visit. Smooth and easy and didn't take too long! More