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Oxmoor Ford

Louisville, KY

4.5
424 Reviews

100 Oxmoor Ln

Louisville, KY

40222

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Showing 424 reviews

June 11, 2023

First time using their service department, I called for an appointment and had available time. Very professional, I’m taking my other vehicle back to them too More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Jun 12, 2023 -

Oxmoor Ford responded

Matt, we are so happy to read such a great review about Oxmoor Ford. We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2023

Doug Kimmons is absolutely fantastic and makes the buying experience smooth, fast and fun! He’ll take of you today and in the future! More

by Escapeviperblue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Kimmons
Jun 12, 2023 -

Oxmoor Ford responded

We are very happy to hear that Dou K. provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2023

I was completely satisfied with the personal greeting I received upon arrival, the verbal assistance from Josh and the technical work performed in a timely manner. More

by walterjonesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mosley
Jun 12, 2023 -

Oxmoor Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2023

They did exactly what they said they’d do. Honestly expected them to low ball our trade in, pleasantly surprised when they gave us a great offer. Total process done quicker than any other car More

by Ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elle & Keith
Jun 12, 2023 -

Oxmoor Ford responded

Hi Ted, we are very happy to have provided you with such a positive experience! We look forward to seeing you soon!

June 02, 2023

My experience was amazing, the staff was awesome and very accommodating. I highly recommend doing business with oxmoor ford and would do business with them again one thousand percent. More

by Robby316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Safi
Jun 02, 2023 -

Oxmoor Ford responded

Robby316, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2023

Service was good, however it would have been nice to know that you only use full synthetic oil when performing an oil change. So when I went to pay my bill it was twice as expensive as it usually is at Bill More

by John.powell1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember is name but he was friendly.
Jun 02, 2023 -

Oxmoor Ford responded

We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope that we can be of service to you in the future.

June 01, 2023

This was the second time bringing our vehicle to your service department due to the convenience of its location. The first time for two separate indicators going off for possible issues. After dropping More

by Beatty336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Jun 02, 2023 -

Oxmoor Ford responded

Beatty336, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to me at grobertson@oxmoorautogroup.com at your earliest convenience and we will do our best to resolve this with you. Best Regards, Gabrielle Robertson Marketing & Social Spokesper son grobertson@oxmoorautogroup.com R

Jun 07, 2023 -

Beatty336 responded

Tried reaching out and didn’t get a response.

May 17, 2023

Fast and good job. Easy in and easy out. Brandon was easy to work with. More

by roocheppp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 17, 2023 -

Oxmoor Ford responded

We are glad to hear Brandon was able to assist you with your vehicle needs! We look forward to seeing you again soon!

May 16, 2023

Dealer did a great job changing oil and rotating tires. Disappointed that they will no longer be a Lincoln dealer. Sorry to see them go since they can't do any lincoln warranty work. More

by fk.beaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name. Great job
May 17, 2023 -

Oxmoor Ford responded

Hi, we are very happy to have provided you with such a positive experience!

May 12, 2023

Very good service and sales department. This is my second truck I am buying from Oxmoor Ford. More

by mlepi1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Withiker
May 15, 2023 -

Oxmoor Ford responded

Hi, we are very happy to have provided you with such a positive experience! We thank you for your continued business and we look forward to seeing you again!

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