Oxmoor Ford

After waiting for seven months to receive a valve cover from Ford manufacturing, Josh Mosley and the at Oxmoor Ford did an excellent job on the repairs and more importantly keep me informed as to the progr from Ford manufacturing, Josh Mosley and the at Oxmoor Ford did an excellent job on the repairs and more importantly keep me informed as to the progress with good communication. Also, when I picked up my vehicle, it was spotless inside and out. More

The atmosphere was very warm and welcoming, i was helped immediately, they made the buying experience enjoyable. immediately, they made the buying experience enjoyable. More

Dontae was very efficient and helpful. Everything went smoothly and the team washed my car before returning to me. Everything went smoothly and the team washed my car before returning to me. More

Always take care of my vehicle issues with no trouble,keep me informed of all possible problems. trouble,keep me informed of all possible problems. More

I am very disappointed in the response of the service department of this dealership. After my car would not start, I had it brought to the service department who stated they could not diagnose the proble department of this dealership. After my car would not start, I had it brought to the service department who stated they could not diagnose the problem, but that the car was working. I picked up the car, only to have the same problem requiring the car to be towed back to dealership the same day I picked it up. Being a holiday week, we let several days pass before calling the service department for an update and still have not had any of our messages returned just to get an update on the car. This is the 3rd Ford vehicle we have purchased from Oxmoor Ford and have found that service response times have been worsening with each of our purchases, such that we are hesitant in purchasing another Ford again from this dealership due to the lack of response from the service department. More

Great experience with pick up and return! Top notch communication through out the entire process! Top notch communication through out the entire process! More

Dontae did a good job of estimating the time and costs for my repair, and keeping me informed while the work was being performed. The shop did a good job completing the work. for my repair, and keeping me informed while the work was being performed. The shop did a good job completing the work. More

Very Efficient, quick and courteous service by the representative. Explained charges for my service visit. representative. Explained charges for my service visit. More

Listens and pays attention to detail about what you are looking for and willing to help. Courtney found the best deal and car for my family. looking for and willing to help. Courtney found the best deal and car for my family. More

The service was good the people were friendly they got me in and out fast. in and out fast. More