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Oxmoor Ford

Louisville, KY

4.5
428 Reviews

100 Oxmoor Ln

Louisville, KY

40222

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Showing 428 reviews

September 21, 2023

I would suggest not using this dealership for communication is the worst I've ever seen. I work with a Claudia on a 2015 blue tundra and after negotiating made a trip to Louisville to look at the More

by mrich3828
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Claudia
Sep 22, 2023 -

Oxmoor Ford responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to me at grobertson@oxmoorautogroup.com to discuss this further. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

September 21, 2023

A good job, finished the job and did very well. Runs and performs very good. More

by gwade110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaynon
Sep 22, 2023 -

Oxmoor Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2023

Service is always delivered as promised and is prompt. Been a customer for 25+ years. More

by sandrajhicks1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember names.
Sep 20, 2023 -

Oxmoor Ford responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

September 19, 2023

Kaynon was my service advisor and did a great job. He was extremely courteous and very professional. More

by tucker_614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaynon Martin
Sep 20, 2023 -

Oxmoor Ford responded

We are very happy to hear Kaynon provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2023

First impressions are important, and from my first minute at Oxmoor Ford I made to feel welcomed. Aaron came across as friendly and very professional...no hard sell which I find unsavory. Thank you for hel More

by keith gore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Knott
Sep 18, 2023 -

Oxmoor Ford responded

We are very happy to hear that Aaron provided you with such a positive experience! We hope to see you soon!

September 14, 2023

Great service & when you make an appointment for The works oil change you are given a time & they are done! More

by GranBake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
580 Dontae Smith
Sep 18, 2023 -

Oxmoor Ford responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

September 08, 2023

Dontae was Great! When arriving he jumped in and got all the info needed. I mentioned I had a recall service scheduled for the end of the month. He checked and got th More

by KYDUKESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae Smith
Sep 11, 2023 -

Oxmoor Ford responded

We are very happy to hear Dontae provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2023

Easy to schedule. Easy drop off. A clean Service dept with knowledgeable, friendly service techs. More

by nmelhuish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 11, 2023 -

Oxmoor Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Oxmoor Ford.

September 01, 2023

Great customer service by Josh. In and out promptly. Explained what will do on next visit. More

by frb2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 01, 2023 -

Oxmoor Ford responded

Hi, we are very happy to hear that Josh provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Oxmoor Ford was very responsive and did a nice job with the repairs on my F-150 More

by ShackVille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae Smith
Sep 01, 2023 -

Oxmoor Ford responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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