Oxmoor Ford

I was told I would receive a tune up and wheel alignment and didn't receive either when I got there and paid $228 for a oil change and flush and I already had a oil change a month ago. I'm very dissatisfied and didn't receive either when I got there and paid $228 for a oil change and flush and I already had a oil change a month ago. I'm very dissatisfied! More

It was easy to make an appointment. Great customer service and work was done in a timely manner. I was disappointed that I did not receive a car wash Great customer service and work was done in a timely manner. I was disappointed that I did not receive a car wash More

They did the update quickly, i was told i would have to leave it, but I didn't.. I feel like the problem is fixed. My radio needed an update. leave it, but I didn't.. I feel like the problem is fixed. My radio needed an update. More

Scheduling service and coordinating with Rachel was blissful! She was patient and cooperative and understanding! From after hours/evening drop off to pick up the next day, the whole process was seamles blissful! She was patient and cooperative and understanding! From after hours/evening drop off to pick up the next day, the whole process was seamless and efficient! Dante was polite and informative when he called to let me know my vehicle was ready, and the cashier was also pleasant and quite personable. The shop was incredibly clean and very well organized! More

Service Advisor was polite and courteous. Truck was completed in the amount of time they quoted. Waiting area is comfortable. Truck was completed in the amount of time they quoted. Waiting area is comfortable. More

My service experience was amazing. I made an appointment and within an hour they denoised my issue and had the part in about an hour. I made an appointment and within an hour they denoised my issue and had the part in about an hour. More

I would suggest not using this dealership for communication is the worst I've ever seen. I work with a Claudia on a 2015 blue tundra and after negotiating made a trip to Louisville to look at the communication is the worst I've ever seen. I work with a Claudia on a 2015 blue tundra and after negotiating made a trip to Louisville to look at the truck and when I got there it had sold and nobody took the time nor the trouble to contact me to let me know it was sold so I made a 2-hour trip there and a 2-hour trip home for nothing so just look for another dealership to buy from they're horrible More

A good job, finished the job and did very well. Runs and performs very good. Runs and performs very good. More

Service is always delivered as promised and is prompt. Been a customer for 25+ years. Been a customer for 25+ years. More

Kaynon was my service advisor and did a great job. He was extremely courteous and very professional. He was extremely courteous and very professional. More