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Oxmoor Ford

Louisville, KY

4.5
424 Reviews

100 Oxmoor Ln

Louisville, KY

40222

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Showing 424 reviews

October 31, 2023

I had a fantastic server experience. Josh moseley took great car of my car and made sure to communicate with me!! More

by Staceyhammond14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh moseley
Nov 01, 2023 -

Oxmoor Ford responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2023

Everyone at the dealership were very helpful. They got the repairs made in a very quick fashion. More

by ky1chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mosley
Oct 28, 2023 -

ky1chris responded

See response above.

Oct 30, 2023 -

Oxmoor Ford responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

October 27, 2023

The sales person was very friendly and helpful and not pushy. Worked with me all the way. More

by moondoged
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendal Cash
Oct 30, 2023 -

Oxmoor Ford responded

Thank you for taking the time to leave a review! We're delighted to hear that our salesperson provided a friendly and helpful experience without being pushy. Your satisfaction is crucial to us, and we're glad to have met your expectations. We hope to see you again and wish you many happy miles ahead!

October 26, 2023

Omar was very helpful in finding a vehicle for me that fit my needs and my budget. Great experience! More

by Ac333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Marsh
Oct 30, 2023 -

Oxmoor Ford responded

Thank you for sharing your experience! We're thrilled to hear that Omar was able to assist you in finding the perfect vehicle that suits your needs and budget. Your satisfaction is our top priority, and we're glad we could deliver. We look forward to serving you again in the future. Safe travels!

October 24, 2023

Omar was very patient and very helpful. He pulled up a nice selection of cars for us to review and even took us to an off site to look at another vehicle. I rate him 10 out of 10. More

by dannyhuber1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Oct 25, 2023 -

Oxmoor Ford responded

Thank you for your positive feedback! We're thrilled to hear that Omar provided you with such attentive service. We'll be sure to share your kind words with him. We appreciate your business and look forward to assisting you again in the future!

October 23, 2023

Oxmoor Ford has the most attentive service staff. They get you in and out in reasonable time. This is why I have been doing business here for over 30 years. More

by Gary M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caynan
Oct 25, 2023 -

Oxmoor Ford responded

Gary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2023

Dropped car off at 6:45 am because screen kept freezing and wouldn't update and I needed an oil change. When 2:00 pm rolled around and I inquired, they had not done anything to it yet. I arrived at 3:15 More

by vmharp01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
Oct 19, 2023 -

Oxmoor Ford responded

We sincerely apologize for the inconvenience and delay you experienced. It's crucial for us to provide efficient service and we regret that we didn't meet your expectations this time. We're actively addressing this concern to prevent similar occurrences in the future. Please allow us the opportunity to make things right on your next visit. Your feedback is invaluable. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

Oct 19, 2023 -

vmharp01 responded

I appreciate the response. I have to take bring my car back in on Tuesday (10/24)

October 18, 2023

Relatively timely appt, though the advisor acted like was unsure why I was there, though I had specified in making the appointment. More

by BarBarry Bonifield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
Oct 19, 2023 -

Oxmoor Ford responded

Thank you for your feedback. We apologize for any confusion during your appointment. We'll work on improving our communication to ensure a smoother experience in the future. We appreciate your understanding and hope to serve you better next time.

October 17, 2023

I needed a van to transport my larger dogs. I made an appointment with Claudia and then met Omar Marsh and worked with him as my salesperson. Omar was very kind and efficient. I will definitely More

by sjklein73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Marsh
Oct 19, 2023 -

Oxmoor Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Claudia and Omar provided efficient and kind service. We look forward to assisting you with your next vehicle. Safe travels with your dogs!

October 11, 2023

This had been the worst service experience in my lifetime of owning a car. Cannot get through to my service man. Phone system is awful. Had my car 4 weeks! More

by Km.foreman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayon
Oct 11, 2023 -

Oxmoor Ford responded

Please contact me at your earliest convenience so I can learn how we can better assist you. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

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