Oxmoor Ford
Louisville, KY
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Omar was very patient and very helpful. He pulled up a nice selection of cars for us to review and even took us to an off site to look at another vehicle. I rate him 10 out of 10. He pulled up a nice selection of cars for us to review and even took us to an off site to look at another vehicle. I rate him 10 out of 10. More
Oxmoor Ford has the most attentive service staff. They get you in and out in reasonable time. This is why I have been doing business here for over 30 years. They get you in and out in reasonable time. This is why I have been doing business here for over 30 years. More
Dropped car off at 6:45 am because screen kept freezing and wouldn't update and I needed an oil change. When 2:00 pm rolled around and I inquired, they had not done anything to it yet. I arrived at 3:15 and wouldn't update and I needed an oil change. When 2:00 pm rolled around and I inquired, they had not done anything to it yet. I arrived at 3:15 pm from work to pick up car and still had to wait until 4:35 pm for them to tell me they needed to order a part and they would do oil change then. I was inconvenienced all day without a car, still had to wait hour and half when I got there after it sat there ALL day. In the end, not a thing was accomplished except I have to take it back after parts come in and probably do this all over again. It is so frustrating!!! More
I needed a van to transport my larger dogs. I made an appointment with Claudia and then met Omar Marsh and worked with him as my salesperson. Omar was very kind and efficient. I will definitely I made an appointment with Claudia and then met Omar Marsh and worked with him as my salesperson. Omar was very kind and efficient. I will definitely go here again for my next vehicle. More
This had been the worst service experience in my lifetime of owning a car. Cannot get through to my service man. Phone system is awful. Had my car 4 weeks! of owning a car. Cannot get through to my service man. Phone system is awful. Had my car 4 weeks! More