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Oxmoor Ford

Louisville, KY

Overview
Reviews
4.5
443 Reviews
Call Dealership (502) 426-2500

100 Oxmoor Ln

Louisville, KY

40222

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Showing 443 reviews

February 05, 2024

I took my 2011 Ford Fussion in for some routine maintenance. Ross was courteous and professional. More

by renee0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross
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Feb 06, 2024 -

Oxmoor Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2024

I just had 100k Service performed at Oxmoor Ford and the Service Advisor, Kaynon was professional and friendly and provided Great customer service experience. More

by jimconnors71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaynon
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Feb 05, 2024 -

Oxmoor Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford. If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Courtney made the whole process of me buying my first car so comfortable and easy! 10/10 More

by Brook Milburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Maiden
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Feb 02, 2024 -

Oxmoor Ford responded

We are very happy to hear that Courtney provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

My second time in for routine maintenance on my Ford Escape. Always great service, timely repairs and nice accommodations while I wait. I bring work with me and the fact there are work stations and WiFi More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanyon Martin
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Feb 02, 2024 -

Oxmoor Ford responded

I'm glad to hear that your second visit for routine maintenance on your Ford Escape went well and that you found the service to be great with timely repairs and convenient amenities. If you have any more maintenance needs in the future, don't hesitate to return. Safe driving!

January 30, 2024

The staff is friendly and provided service faster than I expected. They even washed my vehicle as a courtesy! More

by karen_henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna, Sarah
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Jan 30, 2024 -

Oxmoor Ford responded

That's great to hear! Fast and friendly service, along with a courtesy car wash, can make a trip to the dealership a pleasant experience. If you ever need more assistance or have any questions in the future, don't hesitate to reach out.

January 29, 2024

Great staff! Very easy to work with and friendly. I really appreciate all the work Doug and staff did for me. More

by Stacy.ladd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Kimmons
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Jan 30, 2024 -

Oxmoor Ford responded

I'm glad to hear you had a positive experience with the staff at the dealership, especially with Doug. Easy and friendly interactions can make the car buying or servicing process much smoother. If you ever need assistance in the future or have any questions, feel free to reach out. Safe travels in your vehicle!

January 26, 2024

Was greeted promptly with a smile, kept informed about the process, all went painlessly well More

by petedooley421
Recommend Dealer
Yes
Employees Worked With
Robby
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Jan 29, 2024 -

Oxmoor Ford responded

We're thrilled to hear that you were greeted promptly with a smile and that the process went smoothly. Providing a painless and informative experience is a top priority for the dealership, and it sounds like they delivered on that. If you have any more needs or questions in the future, please don't hesitate to reach out. Thank you for choosing this dealership, and we look forward to serving you again in the future.

January 25, 2024

Easy and clear about how the process will go. Very attentive to my needs on my vehicle More

by abarnett502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaynon Martin
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Jan 29, 2024 -

Oxmoor Ford responded

We're delighted to hear that your experience was easy and that the staff was attentive to your needs during your vehicle service. Clear communication and attentiveness are key to a positive customer experience. If you have any more needs or questions in the future, don't hesitate to reach out. Thank you for choosing this dealership for your service, and we look forward to assisting you again.

January 24, 2024

Came in for a oil change was there maybe 30 to 40 minutes? They did an excellent job. No problems but highly recommend this dealership. More

by Army1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Jan 25, 2024 -

Oxmoor Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2024

I was not sure but when I came into the dealer to have my break light fixed. I came to know that my appointment was in 10 days but they still accommodated me. More

by Harstadspyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayden
Report | Print
Jan 17, 2024 -

Oxmoor Ford responded

We're glad we could accommodate you for your brake light issue, even with the appointment mix-up. Our goal is to provide timely and reliable service to all our customers. Thank you for choosing us!

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