Owens Murphy Volkswagen

I received a terrible service from Nick who apparently is the General manager to the VW and Volvo store. Very unprofessional and rude guy ugh. the General manager to the VW and Volvo store. Very unprofessional and rude guy ugh. More

I was with my sister who was looking for a vehicle was greeted by Angie Shelnutt who was very helpful . The whole experience was fantastic. greeted by Angie Shelnutt who was very helpful . The whole experience was fantastic. More

Great Customer Service! Michael was very committed to giving me a great customer service experience. He was very patient and knowledgeable. He went above and beyond to meet m Michael was very committed to giving me a great customer service experience. He was very patient and knowledgeable. He went above and beyond to meet my expectations. More

Great Online/Out of State Shopping Experience My review is based on an online shopping experience. I was shopping from out of state and saw something that really caught my eye. I had been looking My review is based on an online shopping experience. I was shopping from out of state and saw something that really caught my eye. I had been looking already for a couple weeks and the amount of dealers who are unable to deal with online/out of state shoppers in 2019 is staggering. I had a pretty low bar, figuring it takes about six e-mails back and forth to get most of the information I need. Well, I reached out and received a response on the availability extremely quickly. I sent over my laundry list of questions and I received another lightning quick response from David Arnold in sales. He provided an answer to every question, copies of their inspection results, and a copy of the AutoCheck. Boom, everything I needed in one response. Fast, informative, and professional. How refreshing is that? I was blown away. We spoke on the phone about a few other details and he was exremely helpful. All the preliminary work on a deal was done in hours rather than days. I couldn't recommend the dealer, and David in particular, any higher. I would have zero hesitation shopping with them again. Easily the most straightforward experience I have had with a dealer in many years. More

Breaks cars, then overprices service, sells lemons SHAM, DO NOT BUY ANYTHING OR HAVE ANYTHING SERVICED HERE. Bought a 2009 V eos in Feb with just 44k miles. When serviced 3 months later for the 50k che SHAM, DO NOT BUY ANYTHING OR HAVE ANYTHING SERVICED HERE. Bought a 2009 V eos in Feb with just 44k miles. When serviced 3 months later for the 50k check up, they broke something oil related. When I picked up the car, they quoted me with +$1200 in oil related repairs. They left the check engine light on. Of course I drive on. 1.5 Months (literally July 3rd before I am to leave on a trip) later and the car stalls out and now the EPC light is on. This is a sham dealer, selling lemon cars and inflating their service quotes. Absolute crap when a 50k service (which was just an oil change and a car wash where they did not even open a door and do anything inside) was $299....???? STAY AWAY, any Lemon Lawyer out there please feel free to contact me. I am a professor at HSU, Dr. Mark Mosser, I WILL PUT MY NAME TO THIS you can find the rest. More

Wonderful experience at VW! I had an excellent experience at Owens Murphy! The staff were friendly, professional, helpful and efficient! Kareem went above and beyond to get me a I had an excellent experience at Owens Murphy! The staff were friendly, professional, helpful and efficient! Kareem went above and beyond to get me a great deal on the car I wanted. More