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Owen Ford
Marshall, IL
77 Reviews
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 77 reviews
March 08, 2018
Best Customer Service I Ever Had Tsali was a tremendous help for me finding the right vehicle. He is very personable and I loved doing business with him! Overall great guy! Tsali was a tremendous help for me finding the right vehicle. He is very personable and I loved doing business with him! Overall great guy! More
by 23SZN
Employees Worked With
Tsali Lough
March 07, 2018
Excellent customer service Tsali was such a big help with deciding on which car would be best for us. He was very friendly and genuine. He was such a great sport, despite my num Tsali was such a big help with deciding on which car would be best for us. He was very friendly and genuine. He was such a great sport, despite my numerous questions. More
by Cole17
Employees Worked With
Tsali Lough
March 05, 2018
Great Buying Experience I recently purchased a used truck from Dorsett and couldn't be more pleased. Jay was very helpful in finding me a vehicle that suited my liking as wel I recently purchased a used truck from Dorsett and couldn't be more pleased. Jay was very helpful in finding me a vehicle that suited my liking as well as working with my schedule to make it as painless of a process as possible. Shawn was also very good to work with making the paperwork as quick and easy as it could be. Overall a very helpful and friendly staff. Couldn't ask for more. More
by JordanH
February 19, 2018
Our family's Go-To Team for Service! We have been relying on the team at Dorsett to service our Ford for about a year and a half, and they are awesome. Josh goes above and beyond to make We have been relying on the team at Dorsett to service our Ford for about a year and a half, and they are awesome. Josh goes above and beyond to make sure that we are taken care of. While waiting for our car to be finished, I often get to witness other customers coming and going, and I'm so impressed by the way Josh treats everyone with respect, helps them find the right solutions, and tries hard to save our families money. Give that guy a huge raise! Shane is another member of the staff who is always helpful. They are all great to deal with, and I'm grateful for their hard work and the technical expertise of the maintenance team. More
by Happy Mama
Employees Worked With
Josh Clark, Shane
August 15, 2017
Oil Change on the Fly Josh Clark, Service/Parts Manager, went out of his way to fit me in to his schedule on a Friday, no less, for an oil change while on the road travelin Josh Clark, Service/Parts Manager, went out of his way to fit me in to his schedule on a Friday, no less, for an oil change while on the road traveling to Oklahoma. His efforts kept my powertrain warranty from my dealership in tact. The mechanics did a great job getting me back on the road quickly. I really appreciate everyone's efforts and the great customer service. More
by dobsonmr
Employees Worked With
Josh Clark
July 10, 2017
Old Fashion hand shake dealership! Shawn was very professional and provided a couple vehicle options to suit my needs quickly without the pressure you would expect from a large dealersh Shawn was very professional and provided a couple vehicle options to suit my needs quickly without the pressure you would expect from a large dealership! All around great truck buying experience!! More
by jcc5074
Employees Worked With
May 16, 2017
They had the used truck I was looking for Shawn was very helpful with my truck purchase. I lived out of town and he took pictures of the vehicle for me answered all of my questions. Once I arr Shawn was very helpful with my truck purchase. I lived out of town and he took pictures of the vehicle for me answered all of my questions. Once I arrived, everything on the truck was as advertised and as he said. More
by Brett_Walker
Employees Worked With
