Owen Ford
Marshall, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 77 reviews
Great customer service I went in and had a oil change and a check engine light fixed , they offered to buy my truck. Ryan took me up front introduced me to a salesman named I went in and had a oil change and a check engine light fixed , they offered to buy my truck. Ryan took me up front introduced me to a salesman named Shawn he and I discussed me buying a car Ryan and Shane got both of my cars back up to normal working order. More
Tie rod end I recommend this dealership 5 out of 5. I have been doing business here for years, They do business with a home town feeling and keep me going any ti I recommend this dealership 5 out of 5. I have been doing business here for years, They do business with a home town feeling and keep me going any time I need a oil change or repair.. I truly hope anyone who reads this gives these guys a try Because I can’t say enough good about them More
Professional, courteous and knowlegeable I have never in all my life had a better experience at a car dealership and I've bought many cars. I researched a car online prior to visiting the dea I have never in all my life had a better experience at a car dealership and I've bought many cars. I researched a car online prior to visiting the dealership, but from the moment I drove onto the lot the entire crew made me feel comfortable. They answered all my questions without pause and were forthcoming with the small issues with the car and took care of them promptly. The financing was flawless. I would recommend Dorsett Ford to everyone, anytime. More
Oil change I have had numerous cars serviced here throughout the years and am always happy with the friendly and timely service our family receives. I also enjo I have had numerous cars serviced here throughout the years and am always happy with the friendly and timely service our family receives. I also enjoy speaking and dealing with Matt, someone I have know for awhile and will tell me honestly if my car really needs something! More
Satisfied customer I called on Monday for an oil change and tire rotation. They got my vehicle in on Wednesday morning and it was done in a reasonable amount of time. Th I called on Monday for an oil change and tire rotation. They got my vehicle in on Wednesday morning and it was done in a reasonable amount of time. They're always friendly and happy to help. More
3am and broke down The tow truck driver recommended Dorsett for my repairs. The people at the dealership got my car in diagnosed and repaired by 11am. Dealer ioened at The tow truck driver recommended Dorsett for my repairs. The people at the dealership got my car in diagnosed and repaired by 11am. Dealer ioened at 8am. I was 9 hours from home and on a tight deadline to return to work. The service manager Shaye kept me informed and was able to have the work completed quickly and efficiently. More
Excellent Took our 2018 Raptor in for recall problem to be fixed. Service department was very friendly and helpful. Explained what they were checking Very Took our 2018 Raptor in for recall problem to be fixed. Service department was very friendly and helpful. Explained what they were checking Very satisfied More
Quick and friendly service We brought our broke expedition in on a Friday afternoon. The entire staff was friendly and provided a car while the repairs were done quickly. After We brought our broke expedition in on a Friday afternoon. The entire staff was friendly and provided a car while the repairs were done quickly. After a technician stayed on late on a Friday night, car back and running great Saturday morning. I never write reviews but they went above and beyond!!! More
Great service, great people Our car broke down at a gas station nearby on our way from central Texas to Ontario, Canada, got it towed here. The boys at Dorsett got us up and runn Our car broke down at a gas station nearby on our way from central Texas to Ontario, Canada, got it towed here. The boys at Dorsett got us up and running again in no time! Only took about an hour to get the issue diagnosed and fixed! Thanks to Ryan, Shane, Josh, and Lester for getting us back on the road with no hassle. More
Excellent customer service I stopped in with no appointment they worked me right in Only had to wait about a hour My ac wasn’t working and they had the parts! My bill ended I stopped in with no appointment they worked me right in Only had to wait about a hour My ac wasn’t working and they had the parts! My bill ended up being lower than the original quote even!!! More