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Owatonna CJDR Ford Lincoln - Service Center

Owatonna, MN

4.5
662 Reviews

662 Reviews of Owatonna CJDR Ford Lincoln - Service Center

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February 25, 2025

Spencer was so great to work with. Him and the dealership gave it their all to get us the vehicle we wanted. More

by Sheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Leonardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SPENCER SORENSON
February 23, 2025

Very good service and very good communication in what was being done to my vehicle! More

by Isaiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Chris was great to deal with, she set up my appointments and got me in before expected. The repair I brought my vehicle in for was completed under warranty and the tech found another issue that they are sch More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Chris did a great job getting us scheduled and keeping us posted on progress. Good Job! More

by mikejbeaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Thank you so very much Christina and Owatonna Ford! I appreciate the guidance and responses through my vehicle repair. I appreciate it all. 5* recommend. More

by malchowmeghan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Purchased an oil change package and brought my car in for an oil change and they would not honor the package deal due to my car being a different VIN number. I had to replace my car due to mechanical issues More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Owatonna CJDR Ford Lincoln responded

Hi Jo, my name is Nathan, and I am a Manager at Owatonna Motor Company. I am sorry for the bad experience you had. Please give me a call so we can discuss in detail what transpired with the oil change package.

February 20, 2025

Friendly and fast service. They are always their to answer your questions that you have More

by sweetpea_1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Took 3-4 weeks to get in for having our modem reset per "Ford Pass" after the car was there all day, they said they didn't have a Tech qualified to work on it and we'd need to bring it back on Monday. The More

by Sjorgen67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Great service and friendly staff. I would definitely recommend Owatonna Ford. I had a great experience there. More

by Larryallen2024@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Very happy with the service! Very considerate and nice people to work with. We did all the paperwork on line and they even delivered the truck to our house! More

by Mcdo218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SPENCER SORENSON
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