Owatonna CJDR Ford Lincoln - Service Center

Was quoted a price on the phone, when I got to the shop, my bill was just about double what I was told. Service lady was very unprofessional. I will never bring another vehicle back to Owatonna Ford. my bill was just about double what I was told. Service lady was very unprofessional. I will never bring another vehicle back to Owatonna Ford. More

Process to purchase waa smooth. Issues with vehicle came up before fully taking ownership. Claimed issue was fixed and drove it to drop off with me. Check engine came on after 5 min Issues with vehicle came up before fully taking ownership. Claimed issue was fixed and drove it to drop off with me. Check engine came on after 5 minutes of idol in the driveway. Now needing new engine at no cost which I am grateful for. Outside of this I'm unhappy with the Salesforce, as until today I had to call in to get any info with no calls to me regarding updates or what was going on. Not happy ill be paying a car loan on a vehicle I have yet to fully take ownership of and have no eta on its return. More

They Do Great service, a quality job, and care about their customers and their concerns! their customers and their concerns! More

Every one was very courteous during my visit on 3/27/25, especially Cris Berrier. especially Cris Berrier. More

Kind, eager to help,and cooperative. Elijah was a great help for me in selecting my car. Elijah was a great help for me in selecting my car. More

They're very pleasant to work with very kind and they don't make you make decisions really fast they're a good dealership don't make you make decisions really fast they're a good dealership More

Good people they help you as good as they can the service people are real goog people are real goog More

Patient and thoughtful. Was thorough in explaining to me the financing options and explained gap coverage. Was thorough in explaining to me the financing options and explained gap coverage. More

All the employees are very helpful and friendly. They explain to the customer was service was done and if there are any more things that to be done. They explain to the customer was service was done and if there are any more things that to be done. More

took in truck and they got it done quickly and took care of everything! friendly staff of everything! friendly staff More