Owatonna CJDR Ford Lincoln - Service Center

Very personable. Was able to get me in and taken care of while I waited. Told me what was and more importantly, what wasn't wrong with my vehicle! I will definitely g Was able to get me in and taken care of while I waited. Told me what was and more importantly, what wasn't wrong with my vehicle! I will definitely go back again and recommend to others.as well. More

We waited over two months for the part. They took care us. Did a great job They took care us. Did a great job More

I will never recommend the services of Eduardo De Alba. Purchasing a car with the help of De Alba included lies on interest rates, one to two word interactions. He not only lacked interaction but any sort Purchasing a car with the help of De Alba included lies on interest rates, one to two word interactions. He not only lacked interaction but any sort of helpfulness. Alongside aforementioned complaints, he was the least personable person in the building! What a mess on the sales floor. More

I made an appointment for a recall. Then had my engine light go on, (not related to the recall). I went to auto zone, got a diagnosis, and brought it to the dealership and got more info Then had my engine light go on, (not related to the recall). I went to auto zone, got a diagnosis, and brought it to the dealership and got more information. A service manager, ( not Chris) explained the issue could be 1 of 2 things. He stated the costs to resolve the issue would cost $385 up to $425 which included the $150 diagnostic fee. And usually takes between 1/2 - 1 hr to replace/restore. The day of my appointment I brought my vehicle in at 11:00 am. I told them to call after the recall was taken care of to get permission for any other expenses needed. I got a call around 3pm from Chris stating the recall was almost complete and the other issue would cost $537, and my vehicle would be available around 6 pm. How much does this dealership charge per hour? My purge replacement cost me $380 in labor fees alone. I feel I was lied to about the costs/ labor involved and the time it took to complete. I will never return, not even for an oil change. More

I love the service at the quick lube the guys are efficient and accommodating. Would definitely recommend! efficient and accommodating. Would definitely recommend! More

Greg Higgins was very competent and efficient and I greatly appreciated him making the buying process quick and efficient. greatly appreciated him making the buying process quick and efficient. More

Fast and confident, oil change. Done very quickly and precisely very happy with the service. Price is good. Done very quickly and precisely very happy with the service. Price is good. More

Had date wrong for Appt. She Had bad words with my wife. Did not clean up bottom of jeep where oil is. Said they had to drain oil but did not change? She Had bad words with my wife. Did not clean up bottom of jeep where oil is. Said they had to drain oil but did not change? More

Outstanding staff, very efficient service, excellent communication on any issues found, and did not proceed without approval. Very friendly team! communication on any issues found, and did not proceed without approval. Very friendly team! More

Owatonna ford made buying a vehicle super easy, convenient and the whole process was smooth! convenient and the whole process was smooth! More