Owatonna CJDR Ford Lincoln - Service Center

No issues until I realized after the fact that they had ordered the wrong tonneau cover from what I wanted. But, they are currently working to make it right so I continue to give this dealership great rati ordered the wrong tonneau cover from what I wanted. But, they are currently working to make it right so I continue to give this dealership great ratings and my business! More

Very good service The sub rides to take me home and then they came and picked me up when the car was done the next day they came and picked me up when the car was done the next day More

Pat did a great job getting me in the same day, even though they were not able to get to look at it until the next morning. Got me a loaner to use until my truck was ready. though they were not able to get to look at it until the next morning. Got me a loaner to use until my truck was ready. More

Was quoted a price on the phone, when I got to the shop, my bill was just about double what I was told. Service lady was very unprofessional. I will never bring another vehicle back to Owatonna Ford. my bill was just about double what I was told. Service lady was very unprofessional. I will never bring another vehicle back to Owatonna Ford. More

Friendly. Not pushy. Efficient. Greg was very nice. He was willing to pull up a couple vehicles for us to drive to make sure we got what we wanted. He was very Not pushy. Efficient. Greg was very nice. He was willing to pull up a couple vehicles for us to drive to make sure we got what we wanted. He was very knowledgeable about the vehicles as well. More

I was informed this dealership when asked to quote for work only quotes the labor, that alone would steer me and my recommendations clear of this dealership/service center. work only quotes the labor, that alone would steer me and my recommendations clear of this dealership/service center. More

They're very pleasant to work with very kind and they don't make you make decisions really fast they're a good dealership don't make you make decisions really fast they're a good dealership More

Every one was very courteous during my visit on 3/27/25, especially Cris Berrier. especially Cris Berrier. More

They Do Great service, a quality job, and care about their customers and their concerns! their customers and their concerns! More

Kind, eager to help,and cooperative. Elijah was a great help for me in selecting my car. Elijah was a great help for me in selecting my car. More