Owatonna CJDR Ford Lincoln - Service Center

Ok I’ll try to write fifteen works! 😊😊. Got a good deal! Cortney was very helpful and answered my questions! Thanks Cortney!! 😊😊 😊😊. Got a good deal! Cortney was very helpful and answered my questions! Thanks Cortney!! 😊😊 More

When Ford tells you they'll do nothing to take care of their problem (coolant leaking into ecoboost engine) the dealership steps up and takes care of us. their problem (coolant leaking into ecoboost engine) the dealership steps up and takes care of us. More

Fast service. Good work Fast service, good work, great people to deal with. Do not try to jab you with extra service items. Good work Fast service, good work, great people to deal with. Do not try to jab you with extra service items. More

It's great to be able tonot make an appointment for an oil change and can just drive up. They are always pleasant. oil change and can just drive up. They are always pleasant. More

Very friendly knowledgeable professional at his job. He made it simple & easy to make our purchase carefree …I’d highly recommend anyone to buy from the staff at Owatonna Motors such great customer serv He made it simple & easy to make our purchase carefree …I’d highly recommend anyone to buy from the staff at Owatonna Motors such great customer service….. More

Needs better phone ettiquette, got hung up on multiple times while being transferred around endlessly. Also, you need to be better at keeping your word. There is a lot of floundering and wishy washines fr times while being transferred around endlessly. Also, you need to be better at keeping your word. There is a lot of floundering and wishy washines from what the seller said versus what service center said. Seller was very pushy with pushing me to buy the “best” insurance, i was told everything would be covered no matter what by him. I wasnt even told about the 200 deductible. So when i took my truck in for a check engine light, and after paying the 200 dollar deductible, I was told i had to pay more. According to the service dept what i was toldby the seller is not true and i got handed a bill even after the 200 deductible was paid. The seller was very pushy i should buy the insurance claiming everything would be covered if i bought the premium insurance. What’s the point of getting it if i’m still gonna get handed a bill. Do better at keeping your word. Seriously thinking of taking my business elsewhere next time. 1 star is too much, i wouldve given no stars. More

Good as always. Good as always. They always get the deal done no matter what. Good as always. They always get the deal done no matter what. More

Your service tech is very attentive to detail and just a downright nice guy with a great work ethic! downright nice guy with a great work ethic! More

Took care of me fine Every thing was fine just didn't locate the problem No locate the problem No More

Appointment date was over 2 weeks out but the Owatonna dealership provided a loaner once I brought the vehicle in and serviced my vehicle in a timely matter. A different dealership thought it was a differ dealership provided a loaner once I brought the vehicle in and serviced my vehicle in a timely matter. A different dealership thought it was a different part that was on back order 2 months. More