Owatonna CJDR Ford Lincoln

I’ve had my escape in for oil changes for about 10 years. My daughter had her explorer in for an oil change last week. The “cover” they remove for the oil change came off in her way home from a 16 hour h My daughter had her explorer in for an oil change last week. The “cover” they remove for the oil change came off in her way home from a 16 hour hospital shift. She called ford and they had her bring it in to fix…. She brought her car and 2 toddlers in to fix their mistake and they charged her $4? Really?? More

Not impressed at all with the knowledge of the sakes people. Very unhappy with my order that did not include a basic engine block heater that I need it in the winter. Truck came w/o it even though I r people. Very unhappy with my order that did not include a basic engine block heater that I need it in the winter. Truck came w/o it even though I requested it. It wasn't even listed on my window sticker. I am a professional seasoned driver and my 2024 Ram 1500 Hemi Etorque is not getting even 19 miles per gallon. Salesperson and the Ram people claim it gets 21 MPG on the highway.i cruised it from Dodge Center to Illinois on 2 trips driving the speed limit and my MPG WAS 17.9- 18.0 More

Easy to access the service department with readily available customer service. Prompt with scheduled service appointments. Got my car done in a shorter time than expected! available customer service. Prompt with scheduled service appointments. Got my car done in a shorter time than expected! More

It's the only dealership I prefer to go to. I'm definitely staying with them. I'm definitely staying with them. More

I took the vehicle in and they identified the problem, made an appointment to repair it and they did. made an appointment to repair it and they did. More

They treated me great they got my escape in right away and gave me a loane vechial and got my car done the next day and gave me a loane vechial and got my car done the next day More

The sales team are good. The service department are terrible and rude. Not the technicians, but the guys running the service department. Especially Bruce. He is extremely The service department are terrible and rude. Not the technicians, but the guys running the service department. Especially Bruce. He is extremely rude and unprofessional. He should not be dealing with customers if you want to keep your customers. Odds of me returning to their service department is very low. Remember, give your customers excellent service today, or someone else will tomorrow. More

Their wait is too long. ..I am learning to trust Ford...give free lub jump after a $899 spent at Ford and for anyone else...Mike ..I am learning to trust Ford...give free lub jump after a $899 spent at Ford and for anyone else...Mike More

Great people Great Service always helpful go the extra mile to earn your business thanks! mile to earn your business thanks! More

They were willing to take me with only a few minutes left to closing. And they didn’t make me feel like a bad person for showing up at that time. They are awesome human beings. to closing. And they didn’t make me feel like a bad person for showing up at that time. They are awesome human beings. More