Overturf Volkswagen Kia
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great customer service Bill was so helpful and patient during our entire car shopping experience. He and the rest of the staff made it a very easy transition and got us into Bill was so helpful and patient during our entire car shopping experience. He and the rest of the staff made it a very easy transition and got us into the perfect vehicle for our family! Wonderful customer service and great personalities from everyone we encountered! More
Enjoyable experience I had been putting off car shopping until the last minute because it has always been a stressful experience. Larry already had a couple cars in mind w I had been putting off car shopping until the last minute because it has always been a stressful experience. Larry already had a couple cars in mind when I arrived. The first car we drove ended up being the one I bought. Larry had me at ease from start to finish. He is my car salesman for life. More
Went beyond expectations Larry Riggs was fantastic - he had great suggestions within my price range and was so patient while I test drove three cars, trying to decide which wa Larry Riggs was fantastic - he had great suggestions within my price range and was so patient while I test drove three cars, trying to decide which was the best fit for me. I definitely will recommend him to my friends and family when they are in the market for their next vehicle. More
My car guy for life I bought my first car from Larry when he worked for BMW. When it was time for a new car I went there to see him but to my dismay he had left the compa I bought my first car from Larry when he worked for BMW. When it was time for a new car I went there to see him but to my dismay he had left the company and they wouldn’t let me know where he was at now. I decided to allow one of the salesmen working that day help me but I soon realized that I wasn’t there for the car but for the experience I had when I worked with Larry on my last car and I decided to try to figure out if he was still in the business. I found his old business card that had his cellphone number on it and gave him a call. He remembered me immediately and we laughed about my experience at BMW. He told me that I should come see him at his new job and I did. I never owned a Kia before so I was not sure I would like their cars but I did want to see him again so I went in. Boy am I glad I did. He already had a good idea about what I was looking for so he had a couple cars ready when I arrived. We looked at both as we caught up and I told him that I had reservations about the brand and he insured me that I would be pleasantly surprised with the quality and handling and he was right. My last car had been my favorite car ever so the bar was set pretty high. He recommended the Kia Optima and we drove it. I drove the car with him and when we got back, I had to have it. I never thought I would be happy with anything but a BMW but I have to admit, this car cost have as much and had twice as many options. The handling is amazing as well. I had to write this review for anyone who has an open mind and wants a fun experience buying their next car to give this guy a chance. You won’t regret it. Larry Riggs is the man More
Hi-Larry-ous!! Excellent customer service!! This vehicle purchase was one of the best experiences Ive ever had. It started with a email inquiry that was answered by Larry. When I got to the dea This vehicle purchase was one of the best experiences Ive ever had. It started with a email inquiry that was answered by Larry. When I got to the dealership I was welcomed by Larry who provided outstanding customer service. Still unsure on purchasing from Overturf as I traditionally purchased from BMW, his knowledge and friendliness, features of the vehicle, and the price sold me on the car. The added bonus was dealing with someone who made my EXPERIENCE stress free. I will be buying from Larry Riggs in the future. Thanks! More
Knowledge and friendlyness was great we want to thank Frank for the quick and smooth experience he gave us in buying our new vehicle and the complete run down on how to operate all the ne we want to thank Frank for the quick and smooth experience he gave us in buying our new vehicle and the complete run down on how to operate all the new accessories on this vehicle. we will be recommending Frank Valle and Overturf Volkswagen Kia to family and anyone else wanting to buy a vehicle. More
Great service Always a good experience, most of my cars and family’s cars have been from here plus I got tacos and a new car, need I say more?! Always a good experience, most of my cars and family’s cars have been from here plus I got tacos and a new car, need I say more?! More
"We are totally grateful with Francisco's and Don help" We want to thank Francisco, for his help, support, and awesome customer services, he is very kindness and he has a great knowledge of what he is doing We want to thank Francisco, for his help, support, and awesome customer services, he is very kindness and he has a great knowledge of what he is doing, also thanks my dad who was the first person who told us about Overturf. Thank you, for your wonderful job, and customer services! More
Great Dealership I have purchased three vehicles over the years from this dealership. The sales process is slow, but methodical. I felt that Frank Valle, my Salesman I have purchased three vehicles over the years from this dealership. The sales process is slow, but methodical. I felt that Frank Valle, my Salesman, ensured that we had a "relationship" and not just a sales interaction. He quickly summed me up and understood where I was coming from. I appreciated that he took the time with me to not only have a conversation with me, but a two-way conversation. He really cares about his customers unlike other sales people. He was there for me, not just for the sale. I just wanted to run in, drive the vehicle, and take care of business, but by being methodical and building a relationship, Mr. Valle ensured that I will return and request him the next time I need another vehicle in the future. I appreciate Don Baer preparing all my paperwork. In no time, I was done with all the paperwork and headed home in my new vehicle. More
The salesman was very helpful, kind and considerate! So glad I chose to shop at Overturf. They were kind and respectful. I didn’t feel pressured to buy. Thanks for your wonderful service! So glad I chose to shop at Overturf. They were kind and respectful. I didn’t feel pressured to buy. Thanks for your wonderful service! More