Overturf Volkswagen Kia

Thanks Frank! Love my new Tiguan! Frank Valle is very knowledgeable about all the vehicles on the lot. He listened very carefully when I told him what kind of vehicle and features I w Frank Valle is very knowledgeable about all the vehicles on the lot. He listened very carefully when I told him what kind of vehicle and features I wanted. He showed me only vehicles that met my needs and didn’t try to steer me to other models. He demonstrated all the vehicle features and explained the differences between the several Tiguan trim levels and pricing. He was very patient and answered all my questions and addressed all my concerns when I was comparing and contrasting several vehicles. I felt he was very honest throughout the selection process and his calm demeanor made me less stressed while making my decision. Frank came in on his day off to make sure my vehicle was prepped properly and he installed upgraded floor mats and connected my cell phone to the car’s Bluetooth system. As a result of Frank’s professionalism and genuine concern about my satisfaction, I was very comfortable about my decision and I am thrilled with my new Tiguan! I have already given Frank’s business card to two friends and I will continue to recommend him and the entire Overturf sales and service staff. More

A great place to buy a new or used vehicle! No need to look outside the Tri Cities, Great place to buy a new car or truck. Knowledgeable , friendly staff make Overturf the only place to go. No need to look outside the Tri Cities, Great place to buy a new car or truck. Knowledgeable , friendly staff make Overturf the only place to go. More

Great people great prices and even better customer service We have purchased vehicles at Overturf motors several times now and we always see Bill Keough. He makes buying a car so easy! Excellent service after We have purchased vehicles at Overturf motors several times now and we always see Bill Keough. He makes buying a car so easy! Excellent service after the sale too! I would recommend all my friends and family to Bill Keough! More

Very satisfied customer My experience with Frank Valle was excellent. Frank was very knowledgeable, understanding and very helpful every questions were answered clearly and f My experience with Frank Valle was excellent. Frank was very knowledgeable, understanding and very helpful every questions were answered clearly and fully which made it so much easier for me. I can honestly say this was the easiest and most comfortable buying experience. He went above and beyond to make sure I purchased the car I was most comfortable with. Which in the end I left there feeling very satisfied with my purchase. I would highly recommend Frank Valle to friends and family. More

They went above and beyond my expectations I started my search for a base model Kia Soul at Overturf a month ago. Then I thought I could probably find a better deal out of town so began really I started my search for a base model Kia Soul at Overturf a month ago. Then I thought I could probably find a better deal out of town so began really searching around. I got a pretty fair offer but they didn't have the model I wanted in stock, so I decided to just check with Overturf one more time. Not only did they match the deal, but I ended up driving home that night with the upgraded + model Kia Soul! More

Best car buying experience I have purchased several vehicles In my lifetime. And have dreaded the whole experience each and every time. That was NOT what I experienced buying m I have purchased several vehicles In my lifetime. And have dreaded the whole experience each and every time. That was NOT what I experienced buying my new car at overturf. Larry was fun, helpful and genuine from the moment he met me and my family at the door. He helped me find the best option for me and my family. He was thorough, helpful and very knowledgeable throughout the entire process. I actually had FUN and enjoyed buying a car. Thank you Larry for all your help.You made a lifetime customer yesterday. My family and I also made a friend :) . Thanks again for everything: More

Perfect We really appreciated the quick and no hassle service Bill and Mark provided. We were able to test drive 2 vehicles and be all completed in less than We really appreciated the quick and no hassle service Bill and Mark provided. We were able to test drive 2 vehicles and be all completed in less than a few hours. Perfect! More

Great Crew Funny when you go in to buy a part for your 2012 Sorento and walk out with a 2015 Yukon!!Bill Keough you and the rest of the crew rock!! Funny when you go in to buy a part for your 2012 Sorento and walk out with a 2015 Yukon!!Bill Keough you and the rest of the crew rock!! More

Sales 2nd car from Bill. Kind friendly individual that obviously cares about professional and courteous customer service to represent both buyer and seller 2nd car from Bill. Kind friendly individual that obviously cares about professional and courteous customer service to represent both buyer and seller with utmost professionalism. Reccomend all of my friends and family to see Bill when looking or ready to buy..... More

Fun and pain-free buying experience Let me start by stating that Larry Riggs is hands-down, the best car salesman I've ever had the pleasure of working with. After being treated poorly b Let me start by stating that Larry Riggs is hands-down, the best car salesman I've ever had the pleasure of working with. After being treated poorly by my local dealership, I decided to look elsewhere and stumbled upon Overturf Kia. I called as soon as they opened one morning and was directed to Larry Riggs. I'm very glad I was. I worked with Larry, on my time, throughout the day via phone calls, texts, and emails. At no point did Larry put any pressure on me to purchase the vehicle. We reached an agreement, but I was located nearly 300 miles away and getting ready to go on a work trip for a week. Larry did all he could to make the deal possible and even took time on his day off to meet me 2 hours from the dealership to get papers signed so that the car wasn't bought from under me. I've never experienced this degree of service from any salesman and especially not from a car salesman. After signing the paperwork, I was pleased to find that my brand new Stinger had been moved into the showroom to keep it out of the elements while I was away. Yet another huge gold star on Larry's level of service. I could go on to describe several other, unnecessary acts of customer care where Larry went above and beyond to provide for me, none of which were requisite for the purchase of my vehicle. Nonetheless, Larry proved time and time again that he is a very rare professional in this usually unprofessional world of car sales. Mark Neely and Don Baer also did a great job at making this as pain-free as possible. Do yourself a favor and go see Larry Riggs and the other great folks at Overturf Kia the next time you're on the market for a new or used vehicle. You absolutely will not be disappointed. I honestly cannot believe I'm saying this, but this car buying experience was actually enjoyable. Thanks again Larry! More