Outten Kia
Hamburg, PA
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Helpful and friendly...Justin was a pleasure to deal with Justin was awesome to deal with very friendly,fast,efficient,and helpful..I highly recommend this dealship and with pass my experience to my friends. Justin was awesome to deal with very friendly,fast,efficient,and helpful..I highly recommend this dealship and with pass my experience to my friends. More
Able to fit me in I originally called with a battery/charging issue with my 15 Soul. Even though at first I was told they had no appointments available to 9/5 they fit I originally called with a battery/charging issue with my 15 Soul. Even though at first I was told they had no appointments available to 9/5 they fit me in because of the nature of the repair. Janine was our service advisor and she was awesome to work with. Very professional and courteous. Pete the general manager is always great to work with. Thank you. More
Great Kia Soul This dealer was great for us. We had an easy deliver of our car. The best prices in the Lehigh Valley and we checked all of them. This dealer was great for us. We had an easy deliver of our car. The best prices in the Lehigh Valley and we checked all of them. More
2017 Kia Forte Tim & Chris were such wonderful salesman. The entire team there at Outten Kia in Hamburg did everything possible to get us in the car we wanted, even Tim & Chris were such wonderful salesman. The entire team there at Outten Kia in Hamburg did everything possible to get us in the car we wanted, even when we left they never stopped trying ! I thank them very much, and such a wonderful experience with people who care. More
a new Sedona, then a new to me Fusion Pete sold me a 2012 Sedona in the summer of 2011 since I had to move my musician daughter to Baton Rouge, LA. I couldn't see how we'd transport her i Pete sold me a 2012 Sedona in the summer of 2011 since I had to move my musician daughter to Baton Rouge, LA. I couldn't see how we'd transport her instrument, computer, etc. in a U-Haul! Pete was great, as I knew he'd be. After all, we had patronized Schlenker Motors since 1980. The van was also great--I didn't need brakes at all in the three years I owned it and I put 56K miles on it! I loved that I could remove two seats and fold two more down. This fall I decided I wanted a car, so, of course, I turned to Pete. When I’d told him I wanted a Fusion, he not only found me a wonderful pre-owned one with only 9K miles, he handled my purchase efficiently, in a friendly manner, and gave me a great trade-in price. I recommend Pete Schlenker to anyone looking for a personalized experience in car shopping. More
Outten Kia provides a stress free car buying experience. Outten Kia's staff from top to bottom provide the best customer service available in the car buying business. Their friendly and curteous staff have Outten Kia's staff from top to bottom provide the best customer service available in the car buying business. Their friendly and curteous staff have excellent product knowledge and are alway able to answer all questions during the car buying experience. Several times their staff has gone way above and beyond what was asked to make sure that my wife and I were satisfied. No other dealership has been able to come close to any car buying deal that Outten Kia has offered. My family and I have purchased vehilces from this location for over 20 years and will continue to do so. More
Always a great experience My family has been leasing/purchasing KIA's from Outten KIA for 7 years. The entire staff is always extremely helpful and friendly. They look out for My family has been leasing/purchasing KIA's from Outten KIA for 7 years. The entire staff is always extremely helpful and friendly. They look out for the best interests of the buyer and work out every single detail to meet the needs that we are looking for. From sales, and management, to service, everyone is great at making us feel at home and helping us in every aspect. Outten KIA is the way to go. Great cars with a top notch staff. We regularly recommend Outten KIA to any of our friends and family looking for a new vehicle, and will continue to do so in the future. More
Horrible I went to outten Kia to look at a brand new 2015 Kia optima with high expectations after seeing a sale add which would have been unbeatable. I go in t I went to outten Kia to look at a brand new 2015 Kia optima with high expectations after seeing a sale add which would have been unbeatable. I go in test drove the car and liked it. Say down in the office with the rep who seemed very easy going. After 1 hour of sitting in the office going thru the whole song and dance he comes back with some out of this world price that was nowhere near what was advertised. Everything was an excuse and this is the 2nd time in a row I was screwed by this place. They are not willing to work a deal with you at all and attempt to even keep u as a customer. Anyway I went to savage jeep in robesonia looking at the brand new 2015 jeep cherokee which is an absolutely beautiful SUV. I met the rep there who was very kind and caring and was easy to work out a deal with and now I'm driving the 2015 jeep cherokee 4x4 at a price cheaper than what outten Kia quoted for a simple car. So it's safe to say that savage L and B Chrysler in robesonia has earned my full trust and business. I will never go back to outten Kia as they have completely lost my business More
Outten Kia is a great dealership for our new family The wife and I had decided to purchase our first new car together as we had just got married last year, and we're so lucky that we found Outten Kia as The wife and I had decided to purchase our first new car together as we had just got married last year, and we're so lucky that we found Outten Kia as they made this such a great experience for us. We already had a good idea of what we wanted as we're planning on having our first child together, and our Salesperson lead us directly to the car for our family. Everything went incredibly smooth and everyone was very helpful and friendly. They really communicate with you at Outten Kia and I can't really tell you how much I appreciate that. The wife and I have already decided we'll be returning when it's time to purchase our next car. I really can't recommend them enough. More
Wonderful. This dealership has always been warm welcoming and friendly. They never treated me badly and put my best interests first. They took the time to figur This dealership has always been warm welcoming and friendly. They never treated me badly and put my best interests first. They took the time to figure out a plan with what works for me and found the exact car I wanted. I highly suggest going to Outten Kia, it really is a wonderful dealership ! More