Outten Chrysler Dodge Jeep Ram
Hamburg, PA
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Getting exactly what I wanted! I had a great experience with Tom. My husband and I came in explained what I was looking for in a new Jeep Wrangler. In 2 days Tom found exactly what I had a great experience with Tom. My husband and I came in explained what I was looking for in a new Jeep Wrangler. In 2 days Tom found exactly what I was looking for. No need to wait 6 weeks for ordering b a build. More
Satisfied customers Bruno went above and beyond to find the exact jeep I wanted. He found out every detail that i wanted even down to the two holes in the front since my Bruno went above and beyond to find the exact jeep I wanted. He found out every detail that i wanted even down to the two holes in the front since my car came from NJ. Absolutely love my brand new 2019 jeep cherokee! More
inappropriate, unethical, horrible This was my first experience with this dealership and it will be my last. Needed major service and since I'm newer to the area, searched online and th This was my first experience with this dealership and it will be my last. Needed major service and since I'm newer to the area, searched online and they were closest. I will drive further away and on a less convenient road rather than ever deal with that service department and service manager in future. I've already made a complaint to Chrysler corporate and they couldn't believe what I told them. They apologized profusely and said it was totally against their policy. Hopefully they'll actually do something. Doesn't help me much but maybe the next person who has the misfortune of dealing with them will have a better experience or perhaps be lucky enough to avoid them altogether. More
Great salesperson Bruno went above and beyond to make sure that I would be happy with the payments and also that I was happy with my new truck. Bruno went above and beyond to make sure that I would be happy with the payments and also that I was happy with my new truck. More
Outstanding Service Luis was very friendly and took the time to make sure my husband and I were comfortable and well informed. He was very professional from start to fin Luis was very friendly and took the time to make sure my husband and I were comfortable and well informed. He was very professional from start to finish. I am extremely happy with my purchase. I will recommend Luis and Outten Jeep to anyone I know that is looking to purchase a vehicle. More
Very good experience and Great Sales Team! This is the fifth vehicle I have purchased at Outten. I have worked with Bruno on the last two vehicles. He is great to work with and very professiona This is the fifth vehicle I have purchased at Outten. I have worked with Bruno on the last two vehicles. He is great to work with and very professional. Bobby also made the purchase pleasant when it came to the paperwork. He explained everything and did not keep us waiting. Thank you for another great experience. More
Praising Luis Luis was a great salesman, he was very friendly as soon as he approached us on the lot. He's not pushy. He took a lot of time going over the whole e Luis was a great salesman, he was very friendly as soon as he approached us on the lot. He's not pushy. He took a lot of time going over the whole entire car before we took it home. He called us at home to see if everything was ok with the car. That's a first we never heard from other car salesmen after the deal was made. We would deal with Luis again in the future. We both get turned off with pushy salesmen & having to hear a sales pitch from their managers also. We had neither issue with your dealership. We would recommend Luis & your dealership. Dave in finance was very nice to work with, he explained things before making our decision. More
Awesome As a rapidly growing young family, we were nervous about getting a car able to accommodate everyone safely and comfortably. At Outten, they were able As a rapidly growing young family, we were nervous about getting a car able to accommodate everyone safely and comfortably. At Outten, they were able to help us find exactly what we needed without any hassle. We love our new van and have no regrets. Will definitely return for future purchases. Thank you so much! More
Excellent experience for a guy who had little faith in new c Bruno had sent out a pre-approval letter to my home. Just cold calling really, but it was enough to peak my interest. I had envisioned a decent used Bruno had sent out a pre-approval letter to my home. Just cold calling really, but it was enough to peak my interest. I had envisioned a decent used car, not to pricey that would be reliable. I did after talking with him on the phone and doing some pre-sales info work feel like I should keep an open mind. So when we finally met and he processed the work that I had done and came back with the suggestion that we look at a new vehicle, I was amendable. He worked hard to find one that fitted my physical characteristics and our need to find a vehicle that could tow our pop-up camper. From there the whole team made our experience worth while. The process was efficient and orderly. We walked out with a car that should last us into our seventies. Thanks again everyone especially Bruno for their efforts. Stephen and Deborah Goodale More
Great Bruno is very friendly. It was a great pleasure to deal with him. Getting our new Truck. Made it fun. He cares about what you want. Bruno is very friendly. It was a great pleasure to deal with him. Getting our new Truck. Made it fun. He cares about what you want. More