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Outten Chrysler Dodge Jeep Ram
Hamburg, PA
438 Reviews
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Showing 438 reviews
September 18, 2018
Friendly I was first put in contact with Outten Motors through cargurus.com. because they were the best deal I was willing to drive 4 hours each way to buy my I was first put in contact with Outten Motors through cargurus.com. because they were the best deal I was willing to drive 4 hours each way to buy my car there. Bought it sight unseen from a Salesman that I had only emailed with. Very positive experience. Very professional. Glad I did it. More
by MD
Employees Worked With
Luis Esquivel
September 14, 2018
Perfect!! Bruno made it very easy to get a new car!!! He was real and didn’t try to push anything on us. If and when it’s time for a new car for myself or anyon Bruno made it very easy to get a new car!!! He was real and didn’t try to push anything on us. If and when it’s time for a new car for myself or anyone in the family I wouldn’t go anywhere else!!! More
by Megg194
Employees Worked With
Bruno Lebrun
September 08, 2018
Unbelievable sales Went above and beyond to get the wife and I into a brand new compass. It's my very first brand new vehicle and I'm loving it. Thanks again guys for a Went above and beyond to get the wife and I into a brand new compass. It's my very first brand new vehicle and I'm loving it. Thanks again guys for all you did. Will definitely be sending sales your way. More
by The Burke's
Employees Worked With
Bobby Schultz, Wilson Cruz
September 04, 2018
Truck order I ordered my new truck through them and Karah reed helped me with everything and anything throughout the entire process she was awesome and did anythi I ordered my new truck through them and Karah reed helped me with everything and anything throughout the entire process she was awesome and did anything I asked and more More
by Jet16
Employees Worked With
Karah Reed
September 04, 2018
The best Initially purchased the car through Karah reed, she worked very hard getting me out of the worst least from savage auto group who treated me like garb Initially purchased the car through Karah reed, she worked very hard getting me out of the worst least from savage auto group who treated me like garbage when trying to get out of this said lease, Karah worked very hard to get me exactly what I wanted. Eli the service manager is also top notch, no bull. If you are even thinking about savage auto group I would strongly advise to STOP and drive down the street to Outten More
by Mat Z
Employees Worked With
Eli Stup, Karah Reed, Customer Service
August 22, 2018
10 stars Got my Grand Cherokee in right away for a recall I received in the mail. They were also able to do my inspection and emissions test at the same time!! Got my Grand Cherokee in right away for a recall I received in the mail. They were also able to do my inspection and emissions test at the same time!! Service was great, friendly, and timely! Would definitely recommend Outten! More
by Araya1124
Employees Worked With
Tom Manzolillo, Gary Christman, Eli Stup, Customer Service
August 18, 2018
Recall Got my Grand Cherokee in right away for a recall I received in the mail. Service was great, friendly, and timely! Would definitely recommend Outten! Got my Grand Cherokee in right away for a recall I received in the mail. Service was great, friendly, and timely! Would definitely recommend Outten! More
by Rogers, S
Employees Worked With
Gary Christman
August 16, 2018
Excellent Experience Fantastic salesman! Friendly, honest and not pushy. He took the time to answer any questions, and got me into the exact vehicle I wanted. Was a pleasa Fantastic salesman! Friendly, honest and not pushy. He took the time to answer any questions, and got me into the exact vehicle I wanted. Was a pleasant experience and would definitely recommend Tyler Klechner to others. Thank you! I Love My Jeep Renegade More
by Mamaslilluvs
Employees Worked With
Dave Roberts, Tyler Klechner, Karah Reed
August 10, 2018
Love ❤️ Our Jeep Cherokee Outten Jeep is highly recommended to anyone that is looking for a great deal and awesome service..Bruno is one of the best Sales man you can get !! He Outten Jeep is highly recommended to anyone that is looking for a great deal and awesome service..Bruno is one of the best Sales man you can get !! He helped my family and I many times get the vehicles we wanted .. Kudos to him .... More
by Jackson54321
Employees Worked With
Bobby Schultz, Bruno Lebrun, Gary Christman
August 04, 2018
Certified Techs but NOT good mechanics! Expensive lesson 08 caravan broke down July 4th, died wouldn't turn over. Smoked and something smelled burnt when I tried to restart it. Towed in, requested they check 08 caravan broke down July 4th, died wouldn't turn over. Smoked and something smelled burnt when I tried to restart it. Towed in, requested they check several issues while there. Have Max care warranty.. 5 days later battery is terminal is arcing.. Must replace terminal to do further diagnostics. Ok, something is draining the battery, Recalled Airbag module FCA was to replace by 2017 and didn't. Got part but wanted to charge to install it. NO Recall letter in 2016 said FCA will cover part and labor. Had to call Chrysler recall dept! OOPS an error labor is covered. The battery is weak and should be replaced. It Cranks slow. Battery is 3 months old and local gas station installed it. Its under warranty I will take it to them! $200+ its fixed! Drove from dealers to Baltimore MD. 4 hours from the dealer.... the Van shutters and stalls. SAME reactions it was towed in for!!! Towed to MD dealer...Rental car, towing, Etc. $1000+ out of pocket. 10 days later MD dealer reports starter shorted dead! No Battery or charging issues found. Took van to gas station to have them test their battery. Battery tests good, charging system OK! Contact Bob Flynn arrange meeting. Have all documentation, Upset because if it was fixed right by them I would not have broke down in MD and had $1000+ expenses. Flynn's logic~ They found the bad terminal, after repairing that they found the bad module (yea- idiot light was on for 2 years) they repaired that. The battery was weak and it did start, Albeit slow cranking. I did not authorize the battery to be replaced. Therefore it was my fault. Had they replaced the battery they would have realized there was another problem, but I did not authorize them to replace the battery-WHICH WAS NOT BAD! I was reminded their mechanics have certifications out the gazoo. Ok, where is the battery diagnostic read out? You know like the one the non certified guys at SAMS club will give you? What did the load test on the starter show? Well the tech determined the battery was weak. OK, you should have replaced it! But what tests verified that? We get accused of overcharging and going too far. We are cost effective on our repairs. The car started when we tried it. Basic farm mechanics would test the battery, the starter and the alternator on a no start issue. Guess certified mechanics don't need test equipment $100 + an hour they are that good? A vo-tech kid could tell you a shorting started will over draw current and can burn a terminal, the main feed wire, crank slow and weaken the battery. But the DEALER KNOWS YOUR CAR! I WILL NEVER GO THERE AGAIN! BAD REVIEW YES well earned! More
by Don J
Employees Worked With
Bob Flynn
