Outten Chrysler Dodge Jeep Ram
Hamburg, PA
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Please note that the service department is the best! Gary is the greatest and always friendly to everyone! Carl, although new, is great as well. Gary is the greatest and always friendly to everyone! Carl, although new, is great as well. More
Outten County Chrysler's service department has been very accomodating to meet my service needs. A few weeks ago I had an emergency repair. I stopped at the service department and they repaired my vehicle accomodating to meet my service needs. A few weeks ago I had an emergency repair. I stopped at the service department and they repaired my vehicle immediately. Today I had my first scheduled oil change. My vehicle was serviced at the scheduled time. I like the free car wash. My service advisor was very friendly and competent. More
I had a dangerous issue with my vehicle and emailed outten on a Sunday. I was not expecting a reply till business day, but Brett was very prompt to help and address the issue! He directed me to the top outten on a Sunday. I was not expecting a reply till business day, but Brett was very prompt to help and address the issue! He directed me to the top service manager Gary Christian and arranged all service appts with details of problem. Gary was the best service manager I have encountered, considering I personally controlled a dealership for 3 years! I can not express all the ease they both gave me. I must say how thankful I am to Bret for his dedication to chrysler along with Gary. The personal attention they gave me was beyond my expectations! I am very grateful ti both of them with correcting my cars vehicle. I have had my vehicle in the service dept multiple times, but the first time encountering both Bret and Gary. I wouldlove highly suggest the service dept for any vehicle needs! I thank them very much for all they have done along with the personal attention I received. More
I BOUGHT A USED TRUCK AND NOT THE EXTENDED WARRENTY (MY BAD), TWO DAYS AFTER I TOOK OWNERSHIP THE AIR CONDITIONER WOULD NOT WORK. I REPORTED THIS TO MY SALES PERSON AND SET UP AN APPOINTMENT WITH SERVICE. BAD), TWO DAYS AFTER I TOOK OWNERSHIP THE AIR CONDITIONER WOULD NOT WORK. I REPORTED THIS TO MY SALES PERSON AND SET UP AN APPOINTMENT WITH SERVICE. THE SERVICE DEPT. CHECKED IT OVER AND SAID IT WILL COST OVER $1000.00 TO REPAIR AND OUTTEN WOULD NOT COVER ANY OF THE COST. THEY WOULD NOT EVEN TALK ABOUT OPTIONS FOR THE REPAIR. EVEN IF THEY WOULD HAVE WENT HALF ON THE REPAIR I WOULD HAVE BEEN SATISFIED. NICE WAY TO TREAT A CUSTOMER. IT SEEMS OUTTEN'S ATTATUDE IS "TOO BAD, WE HAVE YOUR MONEY AND SCREW YOU" I WILL NEVER GO TO THIS DEALER EVEN FOR THE "FREE OIL CHANGE" AND I WOULD NEVER RECOMMEND THEM. I UNDERSTAND THAT LEAGALY THEY DO NOT HAVE TO COVER THE REPAIR, BUT WHAT ABOUT DOING THE RIGHT THING AND STAND BEHIND THE PRODUCTS YOU SELL. More
Awesome car, great price, applaudible service. Gary is personable, direct and easy to work with. He was respectful of my time and made the process of buying a car quick and even fun. Definitely will come personable, direct and easy to work with. He was respectful of my time and made the process of buying a car quick and even fun. Definitely will come back to see what Outten has to offer when it's time to trade up! More
I would personally like to extend a huge amount of thanks to the team at Outten County Chrysler, Hamburg. What an awsome group of people. Everyone was very helpful and extremely kind. Gary Bleecher and Da to the team at Outten County Chrysler, Hamburg. What an awsome group of people. Everyone was very helpful and extremely kind. Gary Bleecher and Dave Roberts are the most sincere men i have met. They took time to fit our family with an affordable, safe, reliable vehicle. Not only did each of them take extra time to assure us, discuss our options and show us around, but also extended a hug as i had a melt down from having to leave our new car at the lot for final paperwork and detailing! It is an honor to know these men! Gary, you were so heartfelt in so many ways, even to the point of showing us the beauty of your own family. You took deep consideration and respect in finding us something that would fit into our budget and you didn't go a penny over! I never knew getting a new vechicle would be such a life changing event for us. Dave, you were so great with going over every single detail with our paperwork, making sure we understood it word for word and cent for cent. You were patient and kind. I appreciate all you both have done for us in more ways than you will ever know! Also, having to call the dealership with questions, Bret Bair, what a wonderful guy as well! So helpful, kind and informative! This whole place makes you feel like your the only one there and that the attention is all on you! I have not one complaint to say about the team, nor would i change one thing! If your looking for a new car, and like me, waited for years fixing old junkers for fear of not affording it, PLEASE go see these fabulous guys. Don't wait another day! I'm sorry i ever waited! Again, a respectable thank you to Gary Bleecher, Dave Roberts as well as Bret Bair and all the team at Outten County Chrysler! More
I stopped in at this dealer first because it was the closest one to me who had the vehicle I was looking for. I actually went back twice, and unfortunately I got the same impression each time, which wer closest one to me who had the vehicle I was looking for. I actually went back twice, and unfortunately I got the same impression each time, which were....if you like salesmen lying to you and trying to coax you into buying something you don't really want, this is the dealer for you, if you like paying top dollar, this dealer is definitely for you, and if you enjoy dealer shenanigans and being talked down to like you're less intelligent than them or have no idea about the car buying process, this dealer is without a doubt the one for you. But hey, they do have free coffee, and say they will even wash your car for free in exchange for the thousands of extra dollars you'll likely end up paying if you buy here. More
we have lived down her for 25 plus years and find outten county dealer the best we have ever been involved with. thank you all so much county dealer the best we have ever been involved with. thank you all so much More
I have been doing business with Outten County Chrysler for over 20 years. I continue to return because of the professionals that work there. The Sales, Service, Parts and Finance team all work together to for over 20 years. I continue to return because of the professionals that work there. The Sales, Service, Parts and Finance team all work together to provide me with the quality and attention that exceeds my expectations every time. I can purchase my vehicles anywhere and any brand. I remain loyal to the Chrysler, Dodge and Jeep brand because of Outten County Chrysler. My salesmen, Bret Bair has always been there for me before, during and after the sale. The Shop Foreman Jeremy and Tom the Service Manager have gone “above and Beyond” for me whenever I needed them. I take pleasure in writing this review as a small token of my appreciation for all the dealership has done and continues to do to make me feel a part of the Outten family. More
Every time I have dealt with Outten County Chrysler for both Sales and Service, I am always treated well and with respect. They take their time explaining things and make sure you understand what's going o both Sales and Service, I am always treated well and with respect. They take their time explaining things and make sure you understand what's going on. The quality of work is great and I've never had a problem when getting service done there. Their prices are competitive but even better when you have a coupon to discount the service even more. Great people to work with! More