Outten Chrysler Dodge Jeep Ram

Everyone at the dealership that I had contact with made me feel very welcome. I scheduled my service online and that was very convenient. Outten Chrysler in Hamburg is the ONLY dealership that works on m me feel very welcome. I scheduled my service online and that was very convenient. Outten Chrysler in Hamburg is the ONLY dealership that works on my car. You have a great group of employees. More

Had a great experience at Outten Chrysler sales persons where very friendly and got the job done right the first time And the price was great where very friendly and got the job done right the first time And the price was great More

i recently had my van at the dealer for state inspection, oil change, and tire rotation. Carl Wolfe was very nice and polite. I had to bring my 0ne year old grandson with me. The guys in the service area an oil change, and tire rotation. Carl Wolfe was very nice and polite. I had to bring my 0ne year old grandson with me. The guys in the service area and the sales people were very patient and considerent to me and went out of their way to say hello to my grandson. Carl Wolfe explained the services that were performed on my van and the cost. He was very helpful and pleasant the whole time I was there which was about an hour. I have never before been to a service dept. where everyone is very kind and makes sure I am comfortable during my visit. Thanks Carl for making my visit with a little one fast, easy, and comfortable. More

Tom Regis was an excellent salesman. He was knowledgeable and thorough and explained everything clearly. I appreciated his honesty when he didn't have an immediate answer to my question, and knowledgeable and thorough and explained everything clearly. I appreciated his honesty when he didn't have an immediate answer to my question, and in that case he researched the answer promptly. What I liked best about working with him was his laid-back demeanor and the fact that he did not make me feel pressured at all. He also communicated with me in a very timely manner both before and after the sale. My total experience with Outten County Chrysler was a very positive one. More

We had a great experience with Outten. It far exceeded my expectations. My husband and I have had the pleasure of working with Tom before he joined the Outten team. As always, he was accommodating and w my expectations. My husband and I have had the pleasure of working with Tom before he joined the Outten team. As always, he was accommodating and worked with us to find what we wanted and match the price that fit our budget. The finance department was great, too. They walked us through the process and thoroughly explained every step of the way. I would recommend Tom to anyone looking for a Chrysler vehicle. More

Salesman very good. Only issue was salesman very busy. Car very clean Credit team knew what they were doing and there have been several follow up calls Car very clean Credit team knew what they were doing and there have been several follow up calls More

I was in the market for a new Jeep Wrangler, Steve and Bob made the purchase possible and provided great customer service. They worked with me to get the price I needed and the interested rates I desired. Bob made the purchase possible and provided great customer service. They worked with me to get the price I needed and the interested rates I desired. I am very happy with my purchase of a 2013 Jeep Wrangler 2-Door, and am very satisfied with the level of customer service. I look forward to working with Outten to maintain my new vehicle. More

Bobby was very helpful in showing us vehicles that were in our price range. He was very friendly as were the rest of the employees that we came in contact with. This is the second time that we did business in our price range. He was very friendly as were the rest of the employees that we came in contact with. This is the second time that we did business with the dealership and it won't be the last. More

My husband and I purchased a 2009 Limited Edition Ford Edge this past fall from John. The reason we had went to John in the first place was because he sold us my husband's Dodge Dakota just 1 year prior Edge this past fall from John. The reason we had went to John in the first place was because he sold us my husband's Dodge Dakota just 1 year prior and we had such a great experience with him, that we wanted to return to him. During both car sales, John was so personal, friendly, and willing to go the extra mile. What I can say as a consumer is that many people may get disgruntled by a "pushy salesman". John was quite the contrary from that. He made appropriate statements and comments about each vehicle and sale process when necessary, was again personal, great to work with, and was really concerned not just about making a sale, but about making sure that my husband and I got exactly what we wanted in a vehicle. To have experienced a salesman like this, it made both of our car shopping experiences such a positive one, that I often recommend him to other people, and would definitely return to purchase from him. He explained all the paperwork and processing without trying to "rush us" through just to make a sale, he was more than willing to fully discuss all aspects of the sale and the "in's and out's" of each vehicle. He is truly an asset to this company, and will continue to be with his great work ethics, attitude, and professionalism used on a daily basis. John S. from Hamburg Outten gets 5 stars! More

Dealership was not pushy. My salesman Don Womer was very friendly and had a very good knowledge of the vehicle I was buying. The dealership gave me the best experience in buying a car. I will be telling my friendly and had a very good knowledge of the vehicle I was buying. The dealership gave me the best experience in buying a car. I will be telling my friends to go there and I will be back. More