Outten Chrysler Dodge Jeep Ram
Hamburg, PA
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Dont know where to start!my experience has been great I Dont know where to start!my experience has been great I went to Outten to realize a dream a 2012 Dodge Challenger. After building the car online wen Dont know where to start!my experience has been great I went to Outten to realize a dream a 2012 Dodge Challenger. After building the car online went to Outten went online and built same car with Bill Baker when we were done , He went and found my exact car!! It was in Virginia Beach Virginia, Outten went with a truck at NO COST to me and picked up my Dream and brought it HOME where it belonged! The Sales Manager worked with me to obtain my car under a little out of the ordinary circumstances. The people there have been great!! I bought it there because they have beena Chrysler Dodge dealer for years And by word of mouth have a great service reputation . I'm looking forward to having my DREAM CAR serviced at Outten County Chrysler for many many years to come THANKS AGAIN TO OUTTEN FOR HELPING ME REALIZE MY DREAM!!! Shane M Frank Pottsville,Pa More
My Outten experience was great, fast and friendly. Jon was willing to work with me to try and get me into the vehicle I wanted. I would and will recommend anybody wanting to purchase a new or used car to was willing to work with me to try and get me into the vehicle I wanted. I would and will recommend anybody wanting to purchase a new or used car to go to Outten and asked for Jon Shappell. More
The service department personnel are professional, courtis, and show dedication to provide the best customer service that they can. I hope this review is helpful in achieveing the dealership goals in courtis, and show dedication to provide the best customer service that they can. I hope this review is helpful in achieveing the dealership goals in satifaction. More
Very kind person. Asked if I needed anything else and very polite. I was taken in on time and my vehicle was done and I didn't have to wait long. very polite. I was taken in on time and my vehicle was done and I didn't have to wait long. More
we arrived early for appt and were greeted and checked in we arrived early for appt and were greeted and checked in promptly within minutes my truck was in the shop and the scheduled service we arrived early for appt and were greeted and checked in promptly within minutes my truck was in the shop and the scheduled service was being performed upon completion my truck was washed and the asst sevice mgr filled in the service maintenance log i had presented upon arrival i believe the whole process took less than forty minutes my wife and i were very pleased More
Awesome Service...I have purchased and own 3 Dodge Vehicles because I love the service departmnet and the dealership as a whole. This dealership and the employees are fantastic. Vehicles because I love the service departmnet and the dealership as a whole. This dealership and the employees are fantastic. More
Steve was very friendly and patient with us while we were trying to decide between new and used. Our credit is not perfect so it makes it hard to get the best interest but Steve was nice and accepting to our trying to decide between new and used. Our credit is not perfect so it makes it hard to get the best interest but Steve was nice and accepting to our situation. We came there knowing we liked the Dodge Dart but didn't know if we could afford the payment. Steve offered other options just in case. After getting approved we still could not make up our minds and I was very relieved with Steves patience. We finally went with the Dart and love it. Our only complaint is that we were unaware that the rear taillights don't light up unless you get that option. That was one of the looks we loved about the car and didn't find out until after we already had the car. I asked if we could have that option thrown in for buying the car, but we were told that we can't. Steve was very friendly and I will send friends who are car shopping his way! Thank You, Mariann & Jim Eifert More
Gary and Carl are very friendly and knowledgeable. They are extremely helpful. I can always count on them for emergency repairs. I won't have my Dodge Dually serviced anywhere else! are extremely helpful. I can always count on them for emergency repairs. I won't have my Dodge Dually serviced anywhere else! More
I was completely satisified with my experience. Both sales and finance were extremely professional and thorough. I was told by the BMJA that Outten was the best place to buy a Jeep - I totally agree. I sales and finance were extremely professional and thorough. I was told by the BMJA that Outten was the best place to buy a Jeep - I totally agree. I will definitely recommend them to friends and will be back for all my service and my next Jeep. More
Jon Schappell was the salesman who sold me the jeep that I purchased. He was very informative, polite and professional. I was very satisfied and would refer anyone to Jon. The dealership had a big selection I purchased. He was very informative, polite and professional. I was very satisfied and would refer anyone to Jon. The dealership had a big selection of jeep wranglers. I am disappointed that the company discontinued selling bright red ones in 2013. However I really like the blue 4 door that I have. Everyone at Outten went over and beyond to please! Thanks Michael Hertzog. More