Outten Chrysler Dodge Jeep Ram
Hamburg, PA
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Salesperson on top of things KARAH did a great job, and the dealership too Responsive and good product knowledge, if she didn’t know answers she got back quickly...thanks Karah. KARAH did a great job, and the dealership too Responsive and good product knowledge, if she didn’t know answers she got back quickly...thanks Karah. More
Very satisfied William was very friendly and knowledgeable of the jeep Renegade. He never made me feel pressured and showed me different options. I love my jeep rene William was very friendly and knowledgeable of the jeep Renegade. He never made me feel pressured and showed me different options. I love my jeep renegade. More
Jeep renegade I went to a so called new car dealer that I had a very bad experience with when I was a first time buyer. I was very taken advantage of . But they wer I went to a so called new car dealer that I had a very bad experience with when I was a first time buyer. I was very taken advantage of . But they were close so I decided to give them a shot nothing changed they offered me a measly 500.00 for my trade a jeep with only 76000 miles. I felt like nothing had changed I abruptly left. I then called outten sent some pics and was offered 6 times as much I could not believe it they didn’t even see the vehicle. Needless to say I bought the exact same Jeep for over 4000 less outten is awesome More
Jeep Renegade I recently visited Outten and ended up purchasing a jeep renegade. Shawn was such a huge help. There was no pressure to buy at all. My fiance and I ha I recently visited Outten and ended up purchasing a jeep renegade. Shawn was such a huge help. There was no pressure to buy at all. My fiance and I had been in a situation previously that we bought the first car we drove because our vehicle died and we were in need of another vehicle. We regretted it a bit and explained this to Shawn. He gave us all the info we needed and let us go home to think about it. This was after taking us to all three of outten's dealerships close by. We ended up coming back to get the jeep and everyone was nothing short of fantastic. Dave was amazing as well, going over EVERYTHING with us so we understood every angle of our purchase. I would HIGHLY recommend this place. I had such a positive experience and absolutely love my jeep!!! Thanks Shawn, Dave and everyone else who helped along the way!!!!! You rock! More
Best car buying experience ever!! In the past I have always dreaded having to go through the car buying process. However, Bruno and everyone at Outten have completely changed my opinio In the past I have always dreaded having to go through the car buying process. However, Bruno and everyone at Outten have completely changed my opinion. This was, by far, the best car buying experience I have ever had. It could not have been any easier. Dealing with my salesman, Bruno, was an absolute pleasure! He is friendly, honest and willing to go the extra mile for the customer. I actually felt more like a friend than a customer. Bruno wasn't trying to sell me a vehicle...he was trying to put me in the RIGHT vehicle for my needs. The entire team at Outten exceeded my expectation throughout the entire car buying process!! After all of the paperwork was signed, the manager, Bret, showed me around the service center and explained all of the benefits of their outstanding service department to me. When we were done and I was ready to leave Bret shook my hand and said..."Thank you very much and welcome to the family!" I really believe he meant that and it was the perfect ending to the perfect car buying experience!! More
Purchase of 2019 Ram Shawn did a great job of meeting my expectations for my new Ram. He found me the exact truck I wanted and was very friendly and supportive through t Shawn did a great job of meeting my expectations for my new Ram. He found me the exact truck I wanted and was very friendly and supportive through the buying process. Rest of Outten team was good as well. More
Easy and Comforting I was not excited about having to buy a new car but Bruno made my experience simple and enjoyable. Highly recommend him and the team at Outten. I was not excited about having to buy a new car but Bruno made my experience simple and enjoyable. Highly recommend him and the team at Outten. More
Bruno was excellent Have had issues with a vehicle on a prior purchase which left me quite disappointed. Though no fault of the dealership just was ,"the runt of the lit Have had issues with a vehicle on a prior purchase which left me quite disappointed. Though no fault of the dealership just was ,"the runt of the litter" it happens. However Bruno L. was able to put me in a vehicle that suited my needs with all the rebates and incentives that worked to my advantage. Truly appreciate his determination to find the right vehicle to carry through a situation that I was upside down on and a runt of a car no longer a worry. More
Outstanding Service Being someone that works Monday-Friday during normal business hours, these guys will do their best to accommodate me on Saturdays to make sure I get m Being someone that works Monday-Friday during normal business hours, these guys will do their best to accommodate me on Saturdays to make sure I get my vehicle serviced. Was there on 9/22/18 for a PA state inspection and tire rotation, and like always, no matter if it's a big job or small job, you are always greeted by professional and friendly staff. This is by far the best dealership I have ever chosen to work on my vehicle. More
Typical outstanding service I took the vehicle in for a routine maintenance appointment. Easy to schedule, convenient shuttle service, and the typically outstanding service from I took the vehicle in for a routine maintenance appointment. Easy to schedule, convenient shuttle service, and the typically outstanding service from Gary. Always appreciated!! More