Outten Chrysler Dodge Jeep Ram

i was at outten yesterday. sept.29.2012 for service on my jeep. everyone was so helpful and friendly, my regular garage sent me there for certain work, that i needed done. they were so quick and accurate. i jeep. everyone was so helpful and friendly, my regular garage sent me there for certain work, that i needed done. they were so quick and accurate. i take great pride in my 2009 jeep wrangler. i will be going back for tires very soon. what i liked most was the timing on my work being done, since i had to go to work. i feel i will be changing to this garage, they offer discounts and much more. i was very pleased since this was my first service visit. thank you for the great work on my jeep:) keep up the positive and friendly great work:) More

I was greeted right away when I came into the service department. My vehicle was taken into the shop at my appointment time and completed in a timely manner. Staff was professionl and courteous. The w department. My vehicle was taken into the shop at my appointment time and completed in a timely manner. Staff was professionl and courteous. The waiting area is clean and comfortable and the free refreshments are also nice. More

This was the BEST new car buying experience I have ever had! I have dreaded dealing with car salesmen and actively looking to purchase a vehicle for months! I just hadn't found a salesperson willing to be had! I have dreaded dealing with car salesmen and actively looking to purchase a vehicle for months! I just hadn't found a salesperson willing to be honest and completely 100% dedicated to the satisfaction of his customers. Jon was very friendly, accommodating and there was absolutely no pressure! I came from out of state to purchase this vehicle, and Jon went out of his way to make sure that the process was as quick and painless as possible! He didn't waste ANY of my time and even had my insurance all switched over to the new vehicle the day I picked up my brand new truck. I now have several people from out of the state who are going to see Mr. Schappell to purchase their vehicle. A Definite RECOMMEND! 5-Star Customer Service from Mr. Jon Schappell! More

We love Outten; we have been doing business with them for over 25 years and have always been treated with respect and always fairly. My husband purchased a truck from Jon Schappell; he went through Jim's man over 25 years and have always been treated with respect and always fairly. My husband purchased a truck from Jon Schappell; he went through Jim's many requests with great patience to achieve our Dodge truck. There was never any pressure;which was truly appreciated and one of many reasons we return to Outten. The price was reasonable, and Jon did his best to keep it in our price range. Gary C.in service has always been wonderful to "fix" our rare problems. As long as we drive, we will be repeat customers. Thank You! Georgann and Jim Connell More

I purchased my 2009 Dodge Dakota from Jon Schappell 2 years ago. His knowledge of all vehicles was great and really helped me choose the right truck. He was efficient, friendly, and not just out to ma years ago. His knowledge of all vehicles was great and really helped me choose the right truck. He was efficient, friendly, and not just out to make a quick buck. He really went the extra mile throughout the entire sale, and made sure I had everything I needed. I would definitely return to purchase from Jon because of his great work ethics, personality, and hard working nature. He is an asset to the office! More

I really enjoyed my experience at Outten. Buying a car can be so stressful but my salesperson, Jon Schappell, was super informative and got me an excellent deal on the Jeep I chose. He also took the time can be so stressful but my salesperson, Jon Schappell, was super informative and got me an excellent deal on the Jeep I chose. He also took the time to go over the car with me, answer all of my questions, and made sure I was comfortable before I drove off the lot. I would definitely recommend this dealer and Salesman! More

Andy Savakinas is the best Service Manager I have ever worked with and the main reason I stay with this dealer . Go and ask for ANDY, you won't be disapointed . worked with and the main reason I stay with this dealer . Go and ask for ANDY, you won't be disapointed . More

Staff does an outstanding job with work. Personalities in service make u want to keep going back. I have been going there 4 years and have a great experience every time service make u want to keep going back. I have been going there 4 years and have a great experience every time More

Work was done quickly and properly. The price was better than others in the area. Andy and Jason were wonderful to work with. All staff were friendly and curtious. The dealership was clean and comfortable. than others in the area. Andy and Jason were wonderful to work with. All staff were friendly and curtious. The dealership was clean and comfortable. More

Brought my vehicle in for routine service. All employees were friendly and courteous. Work was performed in a timely manner. Would return for future repair needs. were friendly and courteous. Work was performed in a timely manner. Would return for future repair needs. More