Outten Chrysler Dodge Jeep Ram
Hamburg, PA
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Simple fast and easy!! McKenna was very helpful on the initial phone call, and Bruno made buying easy, love the truck and hope to have a working relationship with Outten for McKenna was very helpful on the initial phone call, and Bruno made buying easy, love the truck and hope to have a working relationship with Outten for a long time to come. More
Stressful moment made easy Bruno Lebrun made what is normally a stressful decision and a long day into a good weekend and very easy. Thank you you made us happy!!!! Bruno Lebrun made what is normally a stressful decision and a long day into a good weekend and very easy. Thank you you made us happy!!!! More
Very pleased!!! My wife and I were very happy with everyone at Outten. Bruno Lebrun was very helpful and not at all pushy. Highly recommend. The new Jeep we bought i My wife and I were very happy with everyone at Outten. Bruno Lebrun was very helpful and not at all pushy. Highly recommend. The new Jeep we bought is great. More
A friendly, comfortable experience Bruno is such a people person! It was great to work with someone so down to earth, especially amongst the stressors of buying a new car. Everyone in t Bruno is such a people person! It was great to work with someone so down to earth, especially amongst the stressors of buying a new car. Everyone in the building was friendly and helpful and treated me with respect. The purchasing process was low stress. I am loving my Nissan Sentra that Bruno found for me on a budget more with every drive! More
burning oil The lovely service man informed me today that it is normal that my jeep Compass burned through 4 qts of oil before 6000 miles. "Maybe the seals are no The lovely service man informed me today that it is normal that my jeep Compass burned through 4 qts of oil before 6000 miles. "Maybe the seals are not worn in yet". I don't know whats worse buying a $30,000 hunk of junk or being insulted that I would be stupid enough to believe that. More
Very, very, very bad sales and service Sent numerous emails about buying an internet vehicle and not one reply, finally got a sales person and asked to test drive the vehicle. He said come Sent numerous emails about buying an internet vehicle and not one reply, finally got a sales person and asked to test drive the vehicle. He said come now or he would not be available the next day. I told him I was busy with plans and could only come the next day, he said he would tell a sales person Tyler to contact me when I would arrive that day. I said ok, I just got a call from that Tyler saying to inform me the vehicle was sold at 10 am. It is now 2 pm. What a waste of time, we live an hour away on was on the road almost there. I will never buy nor reccommend them for any sales. More
Awesome Experience Great place and great people! Bruno and the whole team worked hard for me and Got me into the vehicle that we wanted. Great Place!!!! Great place and great people! Bruno and the whole team worked hard for me and Got me into the vehicle that we wanted. Great Place!!!! More
Buying a New Car I was undecided on what vehicle I wanted to purchase and was trying out different vehicles. I was recommended to come to this dealer because I heard a I was undecided on what vehicle I wanted to purchase and was trying out different vehicles. I was recommended to come to this dealer because I heard about there amazing customer service. When I started shopping I saw Bruno as recommend by family. He was amazing and honest about the vehicles I was looking at and help me compare different models. In the long run customer service is above and beyond. More
above and beyond! i called outten for a brake problem, they were able to squeeze me in the same day i called. once i arrived at the dealership they took my truck right i called outten for a brake problem, they were able to squeeze me in the same day i called. once i arrived at the dealership they took my truck right in and looked for the problem. they came in the waiting room took me out to show me what was going on, and explained different options to me. The guys went above and beyond to help me drive out of there safely! i can not express how thankful i am to the staff at outten, they really do treat you like a member of family! thanks everyone! More
Amazing service and went beyond to helping me in a new car. Great customer service from beginning to end. I went in with doubts and left beyond happy. I would recommend this dealership to anyone and you talk Great customer service from beginning to end. I went in with doubts and left beyond happy. I would recommend this dealership to anyone and you talk with Bruno amazing person........ More