Outten Chrysler Dodge Jeep Ram
Hamburg, PA
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Poor Customer Service My wife and I drover over 100 miles to this dealership due to them having the exact vehicle my wife wanted and they would not work with us and lost a My wife and I drover over 100 miles to this dealership due to them having the exact vehicle my wife wanted and they would not work with us and lost a sale over $28.00. Follow up calls from the salesman was after the fact and we soon found out that the GM Bob Flynn would not allow a dealer trade after learning we had gone to another dealer who was willing to work with us on a price that allowed us to purchase the vehicle. Poor customer service all around outside of the salesman Bruno. I would not allow my dogs to walk into that dealership let alone recommend them to any person. xxxx Poor. More
Incredible people!! My scheduled maintenance was going to take a long time as I had a V-8 Hemi tune up along with front and rear differential fluid change and an oil chan My scheduled maintenance was going to take a long time as I had a V-8 Hemi tune up along with front and rear differential fluid change and an oil change and it wasn't that bad waiting because of the friendly staff who, without even asking, would let me know how far along my vehicle was in being finished. They are so accommodating too, I had to reschedule this twice due to weather concerns and not one bit of problem, they are always happy to help, my business will only be with this dealership period. More
Dedicated Staff & Excellent Experience LOVE my 2014 Ram 1500 Big Horn; it is really intuitive and already pulling some fantastic gas mileage with the ecodiesel engine. Don't miss the opport LOVE my 2014 Ram 1500 Big Horn; it is really intuitive and already pulling some fantastic gas mileage with the ecodiesel engine. Don't miss the opportunity to interact with BRUNO; he is a class act and can not do enough for his customers. He is extremely dedicated to helping you find what's right for you and not pushy at all. I am a female who knows trucks, and I was treated as such. There was no bias or condescension from anyone. Dave Roberts is top notch as well. I normally hate the whole dealership experience. Not this time. Good Job Outten. I'll be back. More
Simply the BEST! I had to find a vehicle pretty quickly when my Ford Escape was destroyed by the big hail storm in May. I spoke to Eric Long at Outten and told him tha I had to find a vehicle pretty quickly when my Ford Escape was destroyed by the big hail storm in May. I spoke to Eric Long at Outten and told him that I loved my Escape and would like another one. He told me he told me he had the perfect vehicle for me, a 2012 Ford Escape Limited. Eric worked with the General Manager Bob and got me a deal that I couldn't pass up. I would recommend Eric and Outten Chrysler to anyone in need of a vehicle. More
Good experience! We bought a 2015 Dodge Ram truck and find that the vehicle is all that we hoped it would be. The sales personnel were very helpful, especially Nia- a We bought a 2015 Dodge Ram truck and find that the vehicle is all that we hoped it would be. The sales personnel were very helpful, especially Nia- as well as the business manager, Dave Roberts. Thank you! More
Awesome All of the staff was friendly, especially Gary. I enjoyed the time I spent there and felt comfortable dealing with the members of the Outten Hamburg t All of the staff was friendly, especially Gary. I enjoyed the time I spent there and felt comfortable dealing with the members of the Outten Hamburg team. I love my new Jeep and I look forward to continuing my relationship with Outten for future service. More
Great experience Just bought a 2014 Ram 1500 Big Horn. Gary Bleecher was personable, courteous, and just great to work with. This experience was one of the best new Just bought a 2014 Ram 1500 Big Horn. Gary Bleecher was personable, courteous, and just great to work with. This experience was one of the best new vehicle purchase experiences we have ever had, My wife and I got a great price and we will recommend others to come and visit Gary at Outten Ram. More
So helpful I went to just look at cars and fell in love with an alien green Kia soul and Eric Long help make it possible for me to take it home that week. He is I went to just look at cars and fell in love with an alien green Kia soul and Eric Long help make it possible for me to take it home that week. He is the best and I recommend him for anyone wanting to buy a car. More
Outten Chrysler, Dodge, Jeep and RAM Tom Regis at Outten Chrysler is second to none !!! He has sold vehicles to my son, his fiance, and now ( 2 ) vehicles to me, He ( They - the entire Tom Regis at Outten Chrysler is second to none !!! He has sold vehicles to my son, his fiance, and now ( 2 ) vehicles to me, He ( They - the entire team ) are Fast, Courteous, Professsional, and Friendly, to Deal with !!! I can't say enough GOOD THINGS about Outten Chrysler - They are Definitely a FIVE STAR Dealer !!! They beat ALL the competition, in a 50 mile radius, on price too !!! SEE Tom Regis at Outten Chrysler Dodge Jeep Ram for your next Car, Truck or SUV, and remember - MOPAR OR NO CAR !!! More
Outstanding Service I've purchased several vehicles from several different dealers. This was my best experience by far! Bret Bair reached out to me after I did some onlin I've purchased several vehicles from several different dealers. This was my best experience by far! Bret Bair reached out to me after I did some online research. He was accommodating for my work schedule. I was looking at a Jeep Wrangler Unlimited and a Patriot. He took the time to explain each vehicle, sat with me to discuss what I wanted and needed, sand what was most affordable. He didn't try to push any thing extra. I test drive both vehicles, fell in love with the Wrangler. He knew that, and made it happen. He was always straight-forward with everything from the vehicles to financing. We covered every inch of buttons and gadgets on the Wrangler when I test drove, including taking the tops out. When I returned a couple days later with my husband we started the buying process, and I took the Jeep home until all paperwork would be completed. Due to my work schedule, I returned a few days later and in under an hour everything was signed and done. It was definitely the least painful vehicle purchase I made. It's also nice to have free lifetime inspections! I couldn't be happier! More