Outten Chrysler Dodge Jeep Ram
Hamburg, PA
Filter Reviews by Keyword
By Type
Showing 438 reviews
Great first car buying experience! I had a great experience thanks to Gary Bleecher, he did one xxxx of a job. I would definitely recommend him to my friends when they are looking to bu I had a great experience thanks to Gary Bleecher, he did one xxxx of a job. I would definitely recommend him to my friends when they are looking to buy a car. He laid out the details about the car (2013 Chrysler 200) and did not needlessly hassle me into trying to buy something else. More
Sales staff were a joke! My son took our 2010 Challenger RT to Outten for a trade-in quote on a new 2015. The salesman he had made a low ball offer on our Challenger and made My son took our 2010 Challenger RT to Outten for a trade-in quote on a new 2015. The salesman he had made a low ball offer on our Challenger and made the comment that "they" sell Challengers like our's, all day long for $25,000. Really? You "guy's" at Outten sell 2010 Challenger's with 12,000 miles, extended warranty thru May of 2018, the high performance mopar package option with the raised hood scoop for $25,000 all day long! So, I had to hear this for myself. So, today August 14th my wife and went to Outten and we looked at several Challengers out on the lot. Not on e were we approached by a salesman. So, we went inside and looked at a Challenger in the show room. Several salesman standing around and nobody ask's us if we needed anything. Finally a young man sitting in a chai, spun around and ask if I needed help? I said, no thanks and he immediately spun back around and continued doing nothing as the other salesmen continued to stand around and do nothing. My wife and I left and we will buy our new Challenger at another dealership who won't insult your trade in and ignore a potential sale. Some dealerships don't care if they sell cars or not! Today, Outten showed us they don't care! My advice, shop elsewhere and don't waste your time with these joker's! More
Best Dealership In The Area!!! I had the best experience buying my car from Outten Chrysler! I went to Outten's field house sale over the Memorial Day weekend specifically looking f I had the best experience buying my car from Outten Chrysler! I went to Outten's field house sale over the Memorial Day weekend specifically looking for a Mitsubishi Lancer. My boyfriend and I were just walking around the lot and Bill Baker was the first person to help us. He asked what we were looking for and I told him. He didn't mess around and knew that the Lancer sold so he offered to show us cars that were in my price range. One of the last cars he showed me was a 2013 Dodge Dart which was at the higher end of my price range. I never even considered getting a Dodge Dart so my boyfriend and I ended up leaving. Bill gave us his card in case he could help in any way and in case I ended up changing my mind. That day I KBB the car and realized what an incredible price it was! I had to go back. The car had everything I wanted and dreamed of but the only thing was that it was a little bit more than I wanted to spend. As soon as I came back Bill knew I changed my mind. I test drove the car and knew I had to have it. The Sales Manager, The Finance team and Bill hooked me up with payments I could afford without any hassle! Bill Baker and Outten Chrysler went above and beyond to get me the best deal for my Dodge Dart. I had a terrible experience with Outten Kia and was afraid all of the Outten's were the same. I was completely wrong! Outten Chrysler has the best team of people to get you the best deal! Bill was the nicest salesman I have ever met and wasn't pushy whatsoever! I have never been so happy and I'm really grateful that Outten Chrysler was a huge help! I highly recommend this dealership, it's the best in Berks County at the very least!!! More
Bruno and Bob are the best ! They helped us get out of a car that we paid way too much for at another dealer whose name starts with an S. They helped us and were so friendly. We ! They helped us get out of a car that we paid way too much for at another dealer whose name starts with an S. They helped us and were so friendly. We love these guys and will go nowhere else! More
New Car Purchase Tom went above and beyond what a car salesman has to do to sell a car without ever pressuring me to make a purchase.. He did everything possible to h Tom went above and beyond what a car salesman has to do to sell a car without ever pressuring me to make a purchase.. He did everything possible to help the sale go through. He answered every question thoroughly all the while making me feel like the most important customer. My family and I are very pleased with our new car purchase. His outstanding service is why we would come back in the future for our next purchase! More
Bruno is GREAT!!! Wonderful service!! He made me feel like family. No pressure, just positive thinking. I bought 2 cars from Bruno that week!! I will send everyone I kn Wonderful service!! He made me feel like family. No pressure, just positive thinking. I bought 2 cars from Bruno that week!! I will send everyone I know who needs a car to him. More
Extremely happy We went to Outten looking to purchase a used bigger truck. We had a price range in mind and were looking for a certain type of truck. Steve was grea We went to Outten looking to purchase a used bigger truck. We had a price range in mind and were looking for a certain type of truck. Steve was great and listened to what we were looking for and helped steer us to trucks we were looking for. He recently had done a trade for a truck that hadn't even made it t the lot yet, but he realized it would possibly work for us, and it did. The experience certainly was a good one and Steve really took the time to go over everything in detail and called on several occasions to make sure we were satisfied, We would highly recommend Steve as a salesman and their group of people who all work together to meet your needs. Thank you. More
Great Experience All the staff at Outten made the dreaded car buying process a pleasant experience! Each person I spoke with was friendly and had my best interest in m All the staff at Outten made the dreaded car buying process a pleasant experience! Each person I spoke with was friendly and had my best interest in mind. More
happy everyone involved made the car buying experience painless. everyone was kind and helpful. I am very pleased with the overall process and happy with th everyone involved made the car buying experience painless. everyone was kind and helpful. I am very pleased with the overall process and happy with the outcome. More
Service Center Service Area Work is always done well and quickly, I have dealt several times with Eli Stup (service advisor) who is very helpful and informative. I Service Area Work is always done well and quickly, I have dealt several times with Eli Stup (service advisor) who is very helpful and informative. I would recommend this service to my friends. . More