Outten Chevrolet of Allentown
Allentown, PA
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Female friendly They made my visit fun and stress-free. I left with a beautiful new car. They discussed the buying and payment terms that were easy for my budget. They made my visit fun and stress-free. I left with a beautiful new car. They discussed the buying and payment terms that were easy for my budget. More
Clean and friendly. Absolutely no pressure, and Skyler, my salesman was a pleasure to work with. I stopped to view a 2017 left over truck, and ended up driving it home. Absolutely no pressure, and Skyler, my salesman was a pleasure to work with. I stopped to view a 2017 left over truck, and ended up driving it home. More
Very satisfied Extremely pleased with the customer service and sales staff in helping me find a new car. They worked with me for 2 days until I was happy with what Extremely pleased with the customer service and sales staff in helping me find a new car. They worked with me for 2 days until I was happy with what I was purchasing. More
Oil change I had my car for two years, 60,000 miles and cannot trade it in. I was told car is not worth trading in. How can you stand by your brand ? Salesman ev I had my car for two years, 60,000 miles and cannot trade it in. I was told car is not worth trading in. How can you stand by your brand ? Salesman even told me not to buy new and used is a better option. More
Got a great deal Skyler was very helpful. He got me the SUV in the color I wanted for the price I could afford. This is the 3rd vehicle we bought here. Skyler was very helpful. He got me the SUV in the color I wanted for the price I could afford. This is the 3rd vehicle we bought here. More
Purchased a vehice Very good experience. The car was ready for me to test drive the car. Received a very good price for the car without the high fees some other dealersh Very good experience. The car was ready for me to test drive the car. Received a very good price for the car without the high fees some other dealerships charge. Courtney Johnson (sales person) made the transaction easy and a good experience. More
Great Experience Thank you to Fred in Sales and the rest of the Outten team for making my first time car purchase a smooth, comfortable and successful experience. Our Thank you to Fred in Sales and the rest of the Outten team for making my first time car purchase a smooth, comfortable and successful experience. Our family has purchased multiple vehicles from Outten, and we were recognized personally by Mr. Outten for doing so. There are 5 other Chevy dealerships within 20 minutes from our house, but we choose the Outten Family Dealership because of great pricing, customer satisfaction and overall comfort. Outten has a great team, from Sales, Finance, Management & Service, top to bottom. We'll be back. Thanks again Team Outten!! More
Review of Service We take both of our vehicles there & they schedule us promply, call w/ any issues, provide transportation & are always courteous. Really! A title & m We take both of our vehicles there & they schedule us promply, call w/ any issues, provide transportation & are always courteous. Really! A title & must be 25 words long?? More
purchased a vehicle Very Good experience. I arranged to drive a certain vehicle, and when I arrived it was ready and warmed up to test drive. awesome, I had been to a d Very Good experience. I arranged to drive a certain vehicle, and when I arrived it was ready and warmed up to test drive. awesome, I had been to a different chevy dealership earlier in the day and also arranged to test drive, they could not find the vehicle in the lot, so 15 degrees outside and I was walking around with a salesman in the cold while he clicked the remote to find the vehicle. They were very professional and helpful in the purchase and arranged for me to take it that night, instead of coming back a different day to pick it up. Very nice. They are also the first dealership that offered a warranty on the vehicle and then could arrange for extended warranty as requested, the other dealers did not offer any warranty on the vehicle, none. I am giving a good rating on price, as I feel all cars are over priced. Thanks More
Fraud This by far the worst experience I had in my life with a dealership, first they charged almost $200.00 to fix an issue with my car, then they said it This by far the worst experience I had in my life with a dealership, first they charged almost $200.00 to fix an issue with my car, then they said it could not be fix, because the piece needed to be replaced and it would cost me $439.00 plus tax. I declined went to another Chevy dealer they charged me $106.00 they fixed my problem,in less than an hour. I went back to this place with proof from the other place and explained they fixed the issue with my car without replacing the piece. The general manager Stefan Bringenberg was extremely unprofessional and rude assure me very quickly that a refund would not be issued no matter what,I tried to explain to Mr. Bringenberg but he just disregarded me and said he trusted his mechanic. ****PLEASE DO NOT GO HERE AND IF YOU DO ALWAYS FIND A SECOND OPINION THEY STOLE MY HARD EARNED MONEY More