Outten Chevrolet of Allentown
Allentown, PA
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We purchased a 2020 jeep limited and paid top dollar for it. Not only did they tell us they had to put new tires on our Trade in which the tires had passed inspection tremendously. They were probably never it. Not only did they tell us they had to put new tires on our Trade in which the tires had passed inspection tremendously. They were probably never changed because they did not need to be. We were charged $500 for new tires. Upon receipt of the 2020, there was no oil change or windshield wiper fluid. This can be proven and yet we are told that they do a 110% service, which is a big fat lie, as we had no fluid and the oil had not been changed when we had it checked. This can be proven. We also had to beg for a second set of keys which is against the law not to be provided More
My daughter had a issue with her car. Brought it in to have work done on it. While having car there and before work was preformed I asked for a value of the car for a trade in. Well long story short we ju have work done on it. While having car there and before work was preformed I asked for a value of the car for a trade in. Well long story short we just had the work done. We decided not to do any further business with Outten. The way Jason spoke to my wife over a misunderstanding is unacceptable. He talked down to her making her upset. I work practically 3rd shift so I sleep during the day. When Jason said he Emailed the request because he couldn't call and wake me up. That's correct I am sleeping because of my work schedule not because I want a nap. He has no right to talk about someone else or there life. I would not recommend them for buying a Car. As for the service department they were all great. SCOTT is a very friendly guy and very patient. Hope this helps someone More
Hands down… awesome. Everyone was amazing. David sold me my first car! Great and patient. Thank you all so much! You made my first car buying experience the best! I’ll definitely be back in the future. my first car! Great and patient. Thank you all so much! You made my first car buying experience the best! I’ll definitely be back in the future. More
They were on time with my appointment and gave me a loaner car as I had a lot of scheduled maintenance on my truck as I had 45,000 mike’s on it loaner car as I had a lot of scheduled maintenance on my truck as I had 45,000 mike’s on it More
Great seamless deal, no hassles,very professional. was very good and the finance manager Anthony Sukto was very efficient. I would definitely use them next time. very good and the finance manager Anthony Sukto was very efficient. I would definitely use them next time. More
Mike Andrews at Outten Chevrolet helped me through a complicated process that I was having difficulty with. He was patient and knowledgeable and pleasant to deal with. Great service! complicated process that I was having difficulty with. He was patient and knowledgeable and pleasant to deal with. Great service! More
Scott is friendly, knowledgeable, patient and professional! Took the time to explain things in layman terms which is extremely helpful! Highly recommend this down to earth and friendly staff!! professional! Took the time to explain things in layman terms which is extremely helpful! Highly recommend this down to earth and friendly staff!! More