Ourisman Volkswagen of Laurel

I like Mike My experience with Ourisman VW Laurel has generally been good but I would like to single out Mike Ruth for exceptional customer service. I have been b My experience with Ourisman VW Laurel has generally been good but I would like to single out Mike Ruth for exceptional customer service. I have been bringing my Passat to this location for regular maintenance for years and usually it is Mike who ensures that there are no surprises. He provides excellent follow-up, keeping me up to date on the progress of work on my car. Courteous and collected, Mike is a professional with whom it has been a pleasure to do business. More

Thankyou for helping me in my time of need I was just passing by Ourisman Honda/Volksagen of Laurel and stumbled in the dealership after a week of driving all across the entire state of Marylan I was just passing by Ourisman Honda/Volksagen of Laurel and stumbled in the dealership after a week of driving all across the entire state of Maryland to find a good car, a good deal and a good experience. At this point I was frustrated and felt defeated. I was introduced to James Jones by a new car salesman and we hit it right off. We hit it right off and starting talking about everything from cars to sports. Negotiations went smooth and he was very transparent. He assured me if I needed any other assistance to give him a call and told me not to be a stranger. I would highly recommend this dealership and this salesman. James, continue to do what your doing and I'll see you again soon. More

Great experience, excellent sales rep service We arrived to the dealer and drove out with a new Pilot in a matter of a couple of hours. Six months later we returned to buy our second Honda, this t We arrived to the dealer and drove out with a new Pilot in a matter of a couple of hours. Six months later we returned to buy our second Honda, this time an Accord. Just less than a month ago we recommended the dealership to another couple who just moved to the area. They bought a Civic. As per our last conversation with them, their experience couldn't have been any better. Bree (our sales rep at Ourisman Honda), goes above and beyond to find you the car of your dreams. Did I say she's great!?! The Lendor family More

Ourisman Honda I just bought my first new car from Brandon Jester at Ourisman Honda of Laurel. He was very informative about the vehicle and made me very comfortable I just bought my first new car from Brandon Jester at Ourisman Honda of Laurel. He was very informative about the vehicle and made me very comfortable through the entire process. I love the Bluetooth and Pandora in my Civic and all the features are super convenient. Will gladly suggest Brandon and Ourisman to my friends and family. More

Excellent Service I am very happy with the customer service I received in the process of getting my first used car. It was quick and easy. I did the application and to I am very happy with the customer service I received in the process of getting my first used car. It was quick and easy. I did the application and told the sales associate what I was looking for in terms of my monthly payments. He then found me a car that I love and right on my budget. I was told about this dealership by a few family members who have also got cars from here and I am very happy with the decision I made. More

I've bought 2 cars from here and should've bought the 3rd! Truthfully, I stick with my gut and experience on most decisions. I purchased two TDI Volkswagens (Passat and Beetle) from Ourisman in the past 3 year Truthfully, I stick with my gut and experience on most decisions. I purchased two TDI Volkswagens (Passat and Beetle) from Ourisman in the past 3 years! Both times I dealt with Cory who is an asset to the sales team. I received a call towards the end of August from Cory congratulating me on my vehicle's 2year anniversary! Awesome! After a quick convo Cory persuaded me to come in and trade the Beetle for a Touareg TDI. I was still a little unconvinced because of the diesel news and ended up trading the Beetle and buying a 2016 Audi Q3 from Audi Silver Spring...The vehicle is nice but I am beginning to wish I went with the Touareg. Cory followed up with me and even though I had already made a purchase he still congratulated me and asked if he had done anything wrong. I explained my decision and agreed that he still deserved the highest recommendation!! I do not even remember the sales guy's name at Audi... More

Excellent Customer Service Corey Rush made my purchase easy and effective. Loving my new car!! Great staff, everyone was easy to talk to. I Highly recommend this dealership. Corey Rush made my purchase easy and effective. Loving my new car!! Great staff, everyone was easy to talk to. I Highly recommend this dealership. More

Understanding and courteous Cory & Issac were superb! They found the perfect car for my family while staying within my budget. Also, Blair & Jason took very good care of me and m Cory & Issac were superb! They found the perfect car for my family while staying within my budget. Also, Blair & Jason took very good care of me and my car during its service needs. Great managers and staff! More

Why I'll buy another VW from Ourisman VW My husband and I have been VW owners for over 20 years now. I recently have been driving the GTI Autobahn and absolutely love the vehicle. About two w My husband and I have been VW owners for over 20 years now. I recently have been driving the GTI Autobahn and absolutely love the vehicle. About two weeks ago I received a phone call from Sales Consultant Chad Yingling at Ourisman in Laurel , in regards to our Leased GTI. He was very polite and very well knowledgeable on the New 2015/16 GTIs as well as the incentives VW was currently running. After talking it over with my husband we decided to stop in to see Chad. Issac the Sales Manager has always been a great help as well , and its nice to see he has such Sales Consultants like Chad on his Team. After a Test drive and working out new Lease numbers I has able to drive home in a brand new 2016 GTI. They truly make the buying experience hassle free and fun. I always talk highly of Ourisman and their true professionalism from Sales to Service. I would recommend anyone to stop in and see Chad and Issac , even if you don't own a VW. You will leave well taken care of and to me and my Family that's what matters most when purchasing a new vehicle. Thank you again Ourisman. More

Great Experience I was in the market looking for a new car and wasn't exactly sure what it was that I wanted. A friend of mine recommended that I reach out to her sal I was in the market looking for a new car and wasn't exactly sure what it was that I wanted. A friend of mine recommended that I reach out to her salesman, Brandon Hamilton. I did and it was a great decision. Brandon allowed me to see all the cars that was on the lot and told me what each car had to offer. After teetering with the many choices the Accord was the best match. Brandon showed me all the features and even pointed things out to me during the test drive. Knowing that he also drives an Accord made me feel even more confident that he wasn't just trying to push a car but I could tell he really enjoyed this vehicle. I'm glad to have been told about Brandon Hamilton. Since purchasing I've called back to ask a few questions and he was just as helpful as he was when I was on the lot. I will pass the word and tell others about his excellent service. Brandon rocks! More