Ourisman Volkswagen of Laurel
Laurel, MD
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Anthony Davenport is the best! If you're looking for a customer service oriented, HONEST, salesperson, look no further than Anrhony. He assisted with a purchase for my son and it wa If you're looking for a customer service oriented, HONEST, salesperson, look no further than Anrhony. He assisted with a purchase for my son and it was a long distance transaction. Anthony was fabulous! Ourisman Honda is the best! More
A Dealership That Does It All Right Other car dealerships wondering what the secret is to customer satisfaction should look no father than Ourisman Honda of Laurel. To a person, they ge Other car dealerships wondering what the secret is to customer satisfaction should look no father than Ourisman Honda of Laurel. To a person, they get everything right. Whether they're in sales, service, parts, or management, each member of the team is a smart professional who goes out of his or her way to let you know you're in good hands. As a long time customer - I recently bought my 4th Honda at Ourisman - I have come to trust that the team always has my best interests at heart. The service department, specifically Jerry, Alan, and ace technician Ty, is as close as I'll ever come to having my own pit crew at Indy! Their recommendations on what needs to be done are always to maximize performance and safety. And when it comes to sales, no one is as attentive or thorough as Breaun Garner. Having to unexpectedly replace a car lost to an accident, which I did a few weeks ago, was, as I know it is for others, a traumatic experience. But that anxiety was relieved by Ourisman, the calm amid the storm. Thanks to Breaun and Earl Errera, both of whom sensed that I wasn't looking for a big change and expertly scoured what was available, I am now in a late model Pilot very similar to what I'd had before. For all their guidance and assurances during what was a tough time, I am in their debt. Of course, I'll be seeing them again since as a member of the Ourisman "family" of customers, there'll be plenty of service appointments ahead. Breaun, Earl, Jerry, Alan, Ty, Ed, Harry, Michelle - all do Ourisman proud, They are simply the best. So other dealerships, take note! Dave Zahren Meteorologist (ret.) WJLA-ABC7 It's Academic Host, WJZ More
money If my finances was better, i would be in the new pilot. Sale associate was very knowledgeable and nice. The full details of the car was explained to m If my finances was better, i would be in the new pilot. Sale associate was very knowledgeable and nice. The full details of the car was explained to me and i felt bad not be able to purchase the vehicle. More
Great service! Brandon and him team were exceptional to work with!! We had no idea what we wanted and were quite indecisive but Brandon, Robert and their teams made Brandon and him team were exceptional to work with!! We had no idea what we wanted and were quite indecisive but Brandon, Robert and their teams made sure we knew what all our options were so we could make the best decision. They were extremely helpful, informative, pragmatic and fun to work with the entire experience! I highly recommend making a trip to visit Brandon if you're looking for a new vehicle. More
The Best Experience I have no complaints about my experience. Great service, very informative, and all around just a pleasant experience. The staff were all friendly I have no complaints about my experience. Great service, very informative, and all around just a pleasant experience. The staff were all friendly and helpful. Customer service and satisfaction is most definitely seen and felt. More
Review of customer service and support We are in tge process of researching a vehicle for the family, test drived a Honda pilot, Laura Joseph was extremely pleasant. She provided thorough o We are in tge process of researching a vehicle for the family, test drived a Honda pilot, Laura Joseph was extremely pleasant. She provided thorough overview of the vehicle. She was patient and offered ongoing assistance. Left the the dealership with great information, possibly returning early to purchase a vehicle. Her manager was really informative as well. More
A+++++ Laura did a amazing job I was walking around looking at cars and we stared talking about what I like about cars she ended up showing me a Honda Civic Laura did a amazing job I was walking around looking at cars and we stared talking about what I like about cars she ended up showing me a Honda Civic that we were taking about and she knew so much about the car she was just kind and easy to talk to. More
Sales consultant Laura Joseph Laura Joseph the Sales Consultant, she made a car buying experience enjoyable. She was professional, courteous and she knows what she was doing. I hav Laura Joseph the Sales Consultant, she made a car buying experience enjoyable. She was professional, courteous and she knows what she was doing. I have purchased many vehicles in the past but I have never encountered anyone like Laura. There is no word to describe her, simply the best. Laura please keep up the good work. You are great!!! Fethia Yahya Reston , VA More
Anthony Davenport was fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!! Anthony Davenport is a VERY professional, cordial, respectful salesman. Often, when visiting a car dealership, the experience isn't a pleasant one. Af Anthony Davenport is a VERY professional, cordial, respectful salesman. Often, when visiting a car dealership, the experience isn't a pleasant one. After a recent visit to this dealership I've met my car salesman as long as he's in the business. More
All I have to say Excellent!! Laura Joseph the Sales Consultant, she was very nice helpful. I like her ambition and determination to get me the car I wanted. She was very determine Laura Joseph the Sales Consultant, she was very nice helpful. I like her ambition and determination to get me the car I wanted. She was very determined too get me to leave that lot happy and satisfied. Thanks, I would recommend other ppl to come this Honda Dealership. Everyone there was so nice n helpful More