Ourisman Volkswagen of Laurel

Exceptional! After going to another local dealer and being basically dismissed without buying a car, I was recommended to see Ramon. My experience working with him After going to another local dealer and being basically dismissed without buying a car, I was recommended to see Ramon. My experience working with him is nothing short of "phenomenal"! When I told Ramon that I had test drove the car at the other dealership he would not accept that but wanted to make sure that I was comfortable and knowledgeable about the car that I wanted to purchase. Throughout the whole experience I never felt rushed or being pushed into something that I didn't want. I am now driving a car that I StILL cannot believe that I have and I know that it is because of the great service that Ramon made sure that I received! I will recommend Ourisman and Ramon any day! More

The best experience ever! From start to finish, my experience here was phenomenal. Brandon was extremely patient with me while answering all of my questions, not to mention From start to finish, my experience here was phenomenal. Brandon was extremely patient with me while answering all of my questions, not to mention chin putting up with my unsureness of what I wanted to do. Brandon was extremely knowledgeable of the various cars on the lot along with their features. If you're looking for a new car I highly recommend that you stop by and speak with Brandon you will not be disappointed nor what you feel rushed. When he came to financing Debbie explain everything thoroughly and I cannot thank her enough. She even gave some tips on how to clean some things up on my credit. Who could ask for A better experience. While sitting in her office we shared many laughs which me the fear of purchasing a brand-new car seem like nothing. All in all I highly recommend this staff for your car buying needs. More

Anthony Davenport was exceptional I went to Laurel Honda to compare the new Honda Accord with another new vehicle. Mr. Davenport was knowledgeable, professional and patient. Using FA I went to Laurel Honda to compare the new Honda Accord with another new vehicle. Mr. Davenport was knowledgeable, professional and patient. Using FACTS and not opinions, Mr. Davenport accessed different data bases to compare and contrast the two vehicles. I would highly recommend anyone looking for a new Honda to ask for Mr. Anthony Davenport when they enter Laurel Honda Dealership. Pat M. More

Anthony Davenport made everything easy "I went to Ourisman Honda of Laurel, not really planning to buy a new car, but feeling frustrated at the time I was putting into repairs for my prev "I went to Ourisman Honda of Laurel, not really planning to buy a new car, but feeling frustrated at the time I was putting into repairs for my previous car. While considering my options, my husband and I met a gentleman by the name of Anthony Davenport, who was very knowledgeable, informative and patient. He provided us with facts backed up by consumer write up's, like KBB, Truecar and Edmunds, to help make our decision easy. After both of us test drove the car, we knew we wanted to buy it. We received no pressure at any time to buy a car :). Of course we are also happy with the GREAT PRICE we were given! So go to Ourisman Honda of Laurel and see Anthony Davenport. He will take great care of you. Check out his website, adautomotivegroup.com, and see what his clients are saying about him!!!" More

Brandon's Outstanding Customer Service Brandon"s customer service and sale of my new hybrid was amazing. He connected with my need to purchase the vehicle in record time without the usual Brandon"s customer service and sale of my new hybrid was amazing. He connected with my need to purchase the vehicle in record time without the usual pressure one receives from salespersons. I am very pleased and satisfied with the customer service from Brandon and the entire sales staff, especially also Debbie, in getting me into my new car. This is the third Honda I've purchased from Ourisman, and even though I was satisfied with each sale, this purchase was the least difficult one. More

Anthony Davenport exceptional service.. "I went to Ourisman Honda of Laurel, not really planning to buy a new car, but we met a gentleman by the name of Anthony Davenport, who was very knowl "I went to Ourisman Honda of Laurel, not really planning to buy a new car, but we met a gentleman by the name of Anthony Davenport, who was very knowledgeable, informative and patient without applying any pressure to buy a vehicle! Instead, he provided us with facts back up by consumer write up's, like KBB, Truecar and Edmunds, to help make our decision easy. not to mention the GREAT PRICE we were given...lol. So go to Ourisman Honda of Laurel and see Anthony Davenport, he will take great care of you, check out his website, adautomotivegroup.com and see what his clients are saying about him!!!" More

Great customer service! Keep up the good work James and Joe! Even though the process with deciding and purchasing a new car could take at least 3 hours or more, James Jones made my husband and I not even think a Even though the process with deciding and purchasing a new car could take at least 3 hours or more, James Jones made my husband and I not even think about the time that we spent in the dealership. He was very professional and provided excellent customer service and conversation the entire time. From start to finish! My husband and I were interested in a color that wasn't on the lot in this location. We asked James if it was possible for him to get the 2016 Honda Accord Sport in white? He responded by saying "Since I am a positive person, I wont say no". Than he said to us right before he excused himself, (scratching his head) "I have work to do". Long story short, he was able to find the car in the color that we asked for and we drove off in it the very same day. I will always remember that and appreciate his dedication. I would definitely recommend him and Joe Rasulzad from the finance department to all of my friends looking to purchase a new or used car. More

Fantastic experience all around My wife and I did a lot of research when making a decision on what car to buy. With the decision made to get a new Honda Odyssey to accommodate our gr My wife and I did a lot of research when making a decision on what car to buy. With the decision made to get a new Honda Odyssey to accommodate our growing family, the next step was figuring out the price others were paying. Using pricing from TrueCar and the Costco auto buying program, along with self-reported results from owners on internet forums (prices listed by real buyers were lower than either TrueCar or Costco, we were well informed potential buyers. Anthony Davenport from Ourisman Honda in Laurel, MD gave us a great price right off the bat that was in line with the lowest I could find on the internet. I had doubts about how the transaction would go, because in the past we purchased from a dealer that was far from home because of price and ended up not enjoying the experience. Those fears were unfounded because Anthony and Ourisman Honda did not try to play any games or force upsells on us. In fact, they worked to get us a further discount from Honda Finance that we didn’t even know we existed. Without question, I would buy again from Anthony Davenport and Ourisman Honda. Anthony does have his own website (http://adautomotivegroup.com/), and if he ever moves on to another dealership in the future, I recommend working with him in particular because of the level of care he gave to us. More

Awesome Team I use Oursiman VW for regular servicing and was approached about purchasing a new vehicle (this wasn't the first time- my response was always "I'm goi I use Oursiman VW for regular servicing and was approached about purchasing a new vehicle (this wasn't the first time- my response was always "I'm going to drive my Passat until the wheels fell off", but was a bit hesitant. However, I finally gave in on Friday and got a new car. They: Bill, Isaac, Mohammed, and Renee were very accommodating. They understood my financial needs and gave me a great deal on a 2016 Jetta that I am absolutely in love with. Everything was explained in simple language that I was able to understand. I didn't once feel like I was being sold a car. I am now happy I have reliable transportation. I have a safe car that is good on gas and fun to drive. More

Brandon was amazing We purposely went to Honda to buy a van to convert into a handicapped vehicle for our son. We did our homework and asked Brandon for a top of the line We purposely went to Honda to buy a van to convert into a handicapped vehicle for our son. We did our homework and asked Brandon for a top of the line van that would meet all our criteria. Upon meeting our son Brandon did not look the other way or choose to ignore him as other dealers had done. He even got our son a balloon and spoke to him like a real person. That coupled with a van that ticked off the marks sold the van to us. We will definetly be doing more business at this Honda dealership. More