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Ourisman Volkswagen of Laurel
Laurel, MD
1,180 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want!
Plus, you can check out the Current Online Specials and Promotions that change all the time!
Check out our Facebook page, "Ourisman Insiders"
Convenient Location, Service, Parts, Accessories, we have it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,180 reviews
June 19, 2023
Was told I would be able to purchase a vehicle for $45 otr/otd if I came in. When I got the store the salesman proceeded to quote me a price of just under $50k, nearly $5k above the quoted price. I sai otr/otd if I came in. When I got the store the salesman proceeded to quote me a price of just under $50k, nearly $5k above the quoted price. I said I would do the $45k, dealer manager said he would call me back, never heard from them again. Liars & Thiefs! STAY AWAY FROM THIS DEALERSHIP! John T. Suomela More
by johnsuomela
Employees Worked With
Jamal Graham - Salesperson
June 15, 2023
Our experience with the team at Ourisman was easy and quick. Brian Deckert got as much as possible done prior to us picking up our ID.4 which helped to make delivery an expeditious experience. We love th quick. Brian Deckert got as much as possible done prior to us picking up our ID.4 which helped to make delivery an expeditious experience. We love the new vehicle and recommend Ourisman VW! More
by nealberg
Employees Worked With
June 09, 2023
ALL STAFF INCLUDING ADVISOR ADRIAN GARCIA AND TECHNICIAN ANDY RAMOS WERE PATIENT AND SHOWED EMPATHY TOWARDS MY CONCERNS REGARDING MY VW AND WAYS TO ASSIST IN PROVIDING PROPER SERVICES. I AM TRULY GRATEFUL. ANDY RAMOS WERE PATIENT AND SHOWED EMPATHY TOWARDS MY CONCERNS REGARDING MY VW AND WAYS TO ASSIST IN PROVIDING PROPER SERVICES. I AM TRULY GRATEFUL. More
by harry43us
Employees Worked With
Adrian Garcia and Andy Ramos
June 07, 2023
I have bought 6 cars from this dealership. I have always had good service until recently as I took the car in for 2 new tires and the car came back with bent wheels. They did send the wheels o I have always had good service until recently as I took the car in for 2 new tires and the car came back with bent wheels. They did send the wheels out to be fixed and the wheels were worse with deep gauges in the metal. They offered to send the wheels out once again but I refused given the last experience. I will be reporting this to the attorney general. More
by elizabethghandy
Employees Worked With
Jon Alcorn
May 16, 2023
This guy is amazing, Words cannot express how wonderful he is. He understood every concern I had and helped get me into the vehicle I wanted. Highly recommended, its not all about the sale with him he care he is. He understood every concern I had and helped get me into the vehicle I wanted. Highly recommended, its not all about the sale with him he cares about his customers. More
by Cmauro
February 16, 2023
I was on the hunt for an Atlas with very specific options and colors. I found the exact one that I wanted online at this dealership and emailed them right away. They were very responsive and informative. I e and colors. I found the exact one that I wanted online at this dealership and emailed them right away. They were very responsive and informative. I explained that I lived almost 2 hours from them and they were happy to start my purchase online through email. I placed a security deposit on the vehicle because it would be a few days before I had time to make the drive to go get it. Once I arrived, they already had the vehicle ready to drive off the lot and my paperwork started. I was in and out in no time. My sales person was well informed and educated on her product and made sure I understood all of the details of my new vehicle. The sales manager was quick to complete his end of things. And Angel in finance was great too. She had a no xxxxxxxx attitude and was very transparent about all of my options. I consider myself well versed in finance and car buying and it was the first time I left a dealership without someone trying to “mansplain” something to me or use scare tactics to push me to buy extra things. I was given a fair price for my trade and a fair price on my new vehicle. It was the best and easiest car buying experience I have ever had and highly recommend them. More
by BusyB
Employees Worked With
Leslie Zell, Kris Platon, Angel
