Ourisman Volkswagen of Laurel

Excellent Sales Services that Ourisman Honda provided Laura was so patient and thorough with us she answered all the questions that we havd and pointed out all the nice features that the CRV carrie. We b Laura was so patient and thorough with us she answered all the questions that we havd and pointed out all the nice features that the CRV carrie. We bought the CRV from Ourisman Honda of Laurel because of the excellent services that Laura provided. I trust that if you have more salesladies like Laura the sales of Ourisman Honda will continue to grow and we truly enjoyed her quality services. Su Lee and Andy Shaw More

Ourisman Honda + Sales Professional, James R. Jones On 10/27/2016, I purchased a 2017 Honda Accord from Ourisman Honda in Laurel, MD. I chose to conduct business with James R. Jones, who I've had the On 10/27/2016, I purchased a 2017 Honda Accord from Ourisman Honda in Laurel, MD. I chose to conduct business with James R. Jones, who I've had the pleasure to meet last year for the first time. During this initial meeting, I made it clear that I was shopping for a car and that I was not in the market to buy at that time. Even after considering this, Mr. Jones allowed me the opportunity to test drive a Honda and at no time, was he insistent or pushy. This one interaction convinced me to shop with Mr. Jones once I was ready. I am extremely happy with my experience, would highly recommend Ourisman Honda, specifically, Mr. Jones. More

Quick and Easy I had such a pleasant car buying experience with Laura Joseph. She explained everything I needed to know about the vehicle without me having to ask. I had such a pleasant car buying experience with Laura Joseph. She explained everything I needed to know about the vehicle without me having to ask. More

Very pleasant new car purchase experience Just when I threw in the towel to buy a new car this year, after a very terrible experience at a car dealership, I got a game changing call from Brand Just when I threw in the towel to buy a new car this year, after a very terrible experience at a car dealership, I got a game changing call from Brandon Hickson-Hamilton of Ourisman Honda of Laurel. I had been avoiding Brandon due to distance even though his invoice was the lowest in my collection. Brandon was very, very pleasant and promised to do all he can within the little time left for the new 2016 Honda car deals to expire, to find "my car" even though they did not have it in stock. Brandon and Rob found the car I wanted about 70 miles away and called to get my consent to bring it in. To my surprise, I was given further discount when I bargained for it. It was going to cost me more at the other dealership to locate and bring in the car I was asking for. Brandon Hickson-Hamilton changed my perception of car dealerships. It should not be difficult after all. A 25 mile drive was all that was required for a wonderful car buying experience. Thank you, Brandon Hickson-Hamilton and Rob for your wonderful transparency and customer service. I would recommend Ourisman Honda of Laurel, especially Brandon and Rob to friends looking for a stress free car buying experience. More

Great service We had shopped around at several dealerships and then met Bre at Ourisman Honda in laurel. What I enjoyed most about working with Bre is that she wasn We had shopped around at several dealerships and then met Bre at Ourisman Honda in laurel. What I enjoyed most about working with Bre is that she wasn't pushy, she was very informative and they we're very transparent regarding costs. More

All around pleasant experience This was my first new car purchase so I was a little nervous. I heard all the horror stories of shady dealerships and sleazy salesmen who will do anyt This was my first new car purchase so I was a little nervous. I heard all the horror stories of shady dealerships and sleazy salesmen who will do anything to trap you. I did my research to be prepared for my purchase and contacted a few dealerships in the area. Brandon Hickson-Hamilton assisted me with any questions I had via e-mail before I even set foot in the dealership. He answered every question I had very quickly and scheduled a time for me to come in and test drive. I came in, drove, and then started talking numbers with Brandon. He didnt pressure me at all throughout the discussion and didnt hassle me with any xxxxxxxx. I felt like a valued customer. Once we settled on a price Debbie Lewis came to assist me with the financing. She was very clear and concise with her explanations and kept me informed the whole time. She listened to my financial needs, applied to only three banks, and got me a great rate. In the end I left there with the car I wanted at an excellent price and felt good about the whole experience. I would recommend this dealership, Brandon, and Debbie to anyone looking for a honda. I will definitely be going here when its time for me to get another car. More

A smooth car purchase experience We have not purchased a new car for over 10 years. We were glad that we purchased our new Honda Accord at Ourisman Honda at Laurel. We really felt at We have not purchased a new car for over 10 years. We were glad that we purchased our new Honda Accord at Ourisman Honda at Laurel. We really felt at home here and Brandon helped us tremendously to smooth out our car buying experience. He patiently explained all the new technologies, and even connected my phone to the car. Also, Kyu helped us to finish the paperwork. He introduced the the packages and finances that we could be interested. Not pushing at all. Thank you! More

Painless car buying As I pulled into Ourisman Honda with my brother following right behind, I was immediately heckled by 2 gentleman. The heckling wasn't a bad thing as As I pulled into Ourisman Honda with my brother following right behind, I was immediately heckled by 2 gentleman. The heckling wasn't a bad thing as they turned out to be employees of Ourisman Honda and car guys. The poking was about the Cadillac CTS V that I pulled up in. To the average Joe or Jane it's just your regular grandad Cadillac, but for anyone who knows cars knows it's a 4 door Corvette with the same drivetrain found in the ZR1 Corvette. The 6.2 Liter supercharged LSA with 556hp. Now what was I doing at a Honda dealership one might ask? Trading the beast in for a car more practical and sensible for my daily commute and life status. I've read so many great reviews on the Honda Accords and the stylish refresh caught my attention. Plus being able to fill up with 87 and say goodbye to 93 while getting over 30 mpg's was a huge plus for me. Cars come and go and I've had my fair share of them, but this buy could well be the best car purchase I've made before I turn 30. It makes sense for my life situation and is by far the smartest vehicle choice I've made in this tough economy. Ramon (my salesman) was very knowledgeable on the specs of the car that I was looking for. I told him " I just want something that's good on gas" and he immediately started giving me options that would accommodate me and my two boys. Not once did I ever feel pressured. I was greeted by everyone and the dealership was in pristine condition. My finance guy Joe went to war for me as it was a Friday night and was hard to get anyone on the phone. I never worried as I knew a prayer would change everything. He finally got a guy on the phone whom Joe told me never answers his phone at night let alone a FRIDAY night. I got the lowest rate from the last call of the night. Thank God first for a prayer answered and for placing me in good hands with Joe. A surprisingly satisfying car buying experience. I will surely miss 556hp but I won't miss filling up every two days and the maintenance costs. Thank you gentleman for making car buying simple and professional. More

One Satisfied Customer I am BEYOND pleased with my purchase experience with Ourisman Honda of Laurel, from start to finish. Brandon Hickson-Hamilton was my very first contac I am BEYOND pleased with my purchase experience with Ourisman Honda of Laurel, from start to finish. Brandon Hickson-Hamilton was my very first contact when I called, and I could not have asked for better treatment, assistance, and guidance throughout this entire experience. As I discussed with Brandon, I had set up an appointment with one of your competitors, but decided to check with your dealership first since it was closer to home. Upon arrival, Brandon was waiting for me and had the car we discussed there waiting as well. As we test drove the first vehicle, we discussed the other dealerships I had been to and the competitor’s dealership that I planned on visiting after I left Honda. Based on my discussion with him & his complete and total honesty, I decided to change course and work with your dealership. He took his salesmen hat off and gave me his personal and honest opinion regarding the other vehicles we discussed. Brandon was personable, very knowledgeable, and professional, and worked to make (an experience I usually DREAD), very comfortable and productive. I truly appreciate his honesty and hard work and I give him my highest recommendations. Jennifer Smith made the completion of required paperwork, a painless and efficient experience. She was prepared and highly knowledgeable. Overall, I was extremely impressed with all of your team, including those who just greeted me upon walking in. I am looking forward to my many years with my new Honda Accord, and using your service department, to keep it in great condition. Thank you Honda Family & Thank you Brandon!!!! More

Completely Satisfied It was the huge American Flag flying out front that brought us into Ourisman Honda of Laurel, but it was the salesman, Anthony Davenport who helped us It was the huge American Flag flying out front that brought us into Ourisman Honda of Laurel, but it was the salesman, Anthony Davenport who helped us make up our mind to purchase our brand new 2017 Honda Accord Sport SE. We had gone out to just begin looking at new vehicles when wandering through the lot one vehicle caught our eye. We went inside to talk to someone and get more information. Anthony was both friendly and informative. He answered all of our questions and filled us on details we didn't even think to ask about. One of the things we liked best about Anthony was he was NOT pushy at all. He told us all about the car we were interested in and then asked if we wanted to see any others. When we said, no we liked what we were looking at, he did not waste our time trying to show us other more expensive models. He listened to what we wanted, listened to our payment range and I believe he helped get a deal we were all happy with. After the purchase was complete, he made sure we had his contact information and told us to feel free to contact him if we had any additional questions. We did have a few questions and when we emailed him, we got a quick response, the sale was done, but he was still there for us. I would most definitely recommend both Ourisman Honda of Laurel and Anthony Davenport. More